The Sales Support Specialist plays a crucial role in the advertising industry by providing essential support to the sales team, ensuring smooth operations and enhancing customer satisfaction. This position requires a detail-oriented individual who can manage multiple tasks efficiently while maintaining a positive attitude. The ideal candidate will be responsible for assisting in the sales process, managing client communications, and ensuring that all sales-related activities run seamlessly. With a minimum of 2 years and a maximum of 10 years of experience required, this role offers an excellent opportunity for growth within a dynamic environment.

Responsibilities:

1. Assist the sales team in preparing proposals and presentations for clients.
2. Manage and maintain customer databases and sales records.
3. Coordinate with various departments to ensure timely delivery of products and services.
4. Respond to customer inquiries and provide them with accurate information regarding products and services.
5. Monitor sales performance metrics and report findings to management.
6. Support the team in organizing promotional events and campaigns.
7. Assist in the development of sales strategies to enhance market reach.
8. Conduct market research to identify new sales opportunities.
9. Participate in training sessions to improve sales techniques and product knowledge.
10. Maintain a positive relationship with clients to encourage repeat business.

Preferred Candidate:

1. Strong communication skills, both verbal and written.
2. Ability to work collaboratively in a team environment.
3. Proficient in using CRM software and Microsoft Office Suite.
4. Detail-oriented with excellent organizational skills.
5. Proactive approach to problem-solving and customer service.
6. Ability to adapt to changing priorities and work under pressure.
7. Strong analytical skills to assess sales data and trends.
8. Experience in the advertising industry is a plus.
9. Willingness to learn and grow within the company.
10. Positive attitude and a strong work ethic.

Skills

• Proficient in CRM software and sales management tools.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to analyze sales data and generate reports.
• Customer service-oriented with a focus on client satisfaction.
• Familiarity with advertising industry trends and practices.
• Strong problem-solving skills and attention to detail.
• Ability to work independently and as part of a team.