الإمارات

Gauge client requirements to offer the perfect solution through fruitful interaction.
Provide accurate, valid and complete information by using the right methods/tools.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Previous association with a company in the role of a customer service executive or representative.
Familiarity with CRM systems and practices.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Excellent communication and presentation skills.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: