الإمارات

Identify and assess customers’ needs to achieve satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Troubleshoot and resolve product issues and concerns.

Skills

Prior work exposure in the field of customer support and service.
Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Ability to multi-task, prioritize, and manage time effectively.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: