الإمارات

Identify and assess customers’ needs to achieve satisfaction.
Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Interact with the senior management to understand updated organizational policies and new products.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Prior work exposure in the field of customer support and service.
Adept in using customer relationship management software to offer the best client services.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Excellent computer skills.

تاريخ النشر: ٩ نوفمبر ٢٠٢٤

الناشر:

تاريخ النشر: ٩ نوفمبر ٢٠٢٤

الناشر: