Customer Service Supervisor

الإمارات
  • Conduct regular performance evaluations of customer service representatives, providing feedback and coaching to foster their professional growth.
  • Foster a positive and collaborative team environment, promoting employee engagement and motivation through coaching and recognition.
  • Develop and maintain customer service procedures and guidelines, updating them as necessary to reflect best practices and industry standards.
  • Resolve escalated customer issues and complaints, demonstrating empathy, effective communication, and problem-solving skills.

Skills

  • Demonstrated success in achieving and surpassing customer satisfaction goals through the implementation of effective customer service strategies and initiatives is required.
  • We require at least 3 years of experience in a customer service supervisory role, showcasing strong leadership skills and the ability to effectively manage teams.
  • The ideal candidate should possess a minimum of 3 years' experience as a customer service supervisor, with a proven ability to lead and manage teams successfully.
  • We are seeking a customer service supervisor with a track record of at least 3 years in a leadership role, showcasing excellent team management skills.
تاريخ النشر: ١٠ نوفمبر ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ١٠ نوفمبر ٢٠٢٤
الناشر: Bayt