الإمارات

Identify and assess customers’ needs to achieve satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Commendable presentation skills to convey important points to the audience effectively.
Good time management and organizational skills that contribute to a rise in overall productivity.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: اليوم

الناشر: