We are looking for a motivated Call Center Customer Service Representative to join our Customer Service department. You will be responsible for making both inbound and outbound calls to the customers. You should have a complete understanding of the products and services offered by the company. Also, you should be able to resolve customer queries and direct the urgent ones to the senior management.
Responsibilities
Making daily inbound and outbound calls
Listening and addressing customer queries
Building a long-lasting business relationship with clients
Maintaining and updating the record of all customer communications
Requirements
Bachelor’s degree in Business Management, Business Administration, or a related field
Proven work experience as a Call Center Customer Service Representative, Call Center Representative, or a related field
Knowledge of customer service practices and guidelines
Highly detail-oriented and organized individual
Note: Candidate Can Apply Only Inside UAE