• Conduct in-depth technical discussions with clients, addressing any concerns or questions they might have, and proposing suitable configurations or customizations to match their requirements.
• Gain a comprehensive understanding of the technical intricacies of our products and solutions to effectively relay their advantages to clients.
• Keep abreast of industry developments, enabling you to furnish invaluable insights to sales and product teams alike.
• Stay current with industry dynamics, ensuring your ability to offer crucial insights to both sales and product units.
• Continuously update your knowledge of market trends, empowering you to provide critical input to sales and R&D.
• Acquire in-depth knowledge about the technical aspects of our offerings to facilitate meaningful discussions with clients.
• Maintain up-to-date awareness of industry changes, enabling you to contribute vital viewpoints to sales and product enhancement.

Skills

• Collaboration and Adaptability: Skilled in working collaboratively with cross-functional teams, including sales, marketing, and development, to refine product strategies and enhance customer experiences based on market feedback.
• Adept at analyzing client requirements, devising innovative solutions, and aligning them with product capabilities to effectively address client challenges.
• Demonstrated ability to cultivate robust customer connections through attentive listening, understanding distinct needs, and adapting solutions to align with client objectives.
• Demonstrated ability to thrive within cross-functional teams, collaborating effectively with sales, marketing, and development counterparts to enhance product strategies and enrich customer journeys.
• In-depth technical acumen, empowering the ability to convey intricate product details in a comprehensible manner to individuals with varying levels of technical expertise.
• Demonstrated aptitude in dissecting client dilemmas, engineering resourceful solutions, and harmonizing them with product potentials to yield tailored problem-solving strategies.
• Proven track record of establishing strong customer rapport through active listening, empathetic understanding, and precise customization of solutions to suit individual client ambitions.