Synopsis

Coordinate a team of agents and liaise with maintenance and guest services to ensure a wide range of airport operations are handled smoothly and effectively.

Accountabilities

SPECIFIC RESPONSIBILITIES

• Supervise airport resources and equipment utilization to ensure the efficient and timely execution of operations according with working instructions, safety procedures and policies
• Coordinate, control and supervise handling and network operations to ensure compliance with regulations and safety standards
• Provide to the team clear operating instructions to ensure activities are timely executed in compliance with regulations and procedures
• Manage, coordinate and monitor timeliness and accuracy of operations to ensure alignment with KPIs and external / internal regulations
• Monitor and coordinate Etihad Airways? and other airlines? turnaround operations to improve the On Time Performance of the HUB station and ensure compliance with regulations
• Monitor and overview extraordinary loading operations, to ensure execution is compliant with regulations and carriers procedures
• Conduct briefing and de-briefing sessions on assigned activities to identify and provide advice on areas of improvement

Education & Experience

EDUCATION and EXPERIENCE

• Minimum High School certification, UAE Driving license and relevant licenses specific to vehicles according to UAE regulations are required, ADP License, ADAS Specific Equipment License are preferred, Ramp/Freighter Handling Courses, basic knowledge of Dangerous Goods and of weight and balance principles is preferred.
• Minimum of 1 year experience in relevant field