الإمارات

Understand the demand of consumers to provide timely service and solutions.
Provide accurate, valid and complete information by using the right methods/tools.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Keep records of customer interactions, process customer accounts and file documents.
Interact with the senior management to understand updated organizational policies and new products.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Proven customer support experience.
Familiarity with CRM systems and practices.
Adept in addressing client questions through effective telephonic conversation.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Ability to multi-task, prioritize, and manage time effectively.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: