الإمارات

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Utilize available resources to offer precise information in a clear and concise manner.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Create a concise report on client interaction to facilitate a swift decision-making process.
Interact with the senior management to understand updated organizational policies and new products.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Proven customer support experience.
Familiarity with CRM systems and practices.
Proficient in answering phone calls with professional etiquette and a friendly tone.
Commendable presentation skills to convey important points to the audience effectively.
A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
Proficient in operating the latest versions of appropriate CRM software and Office Suite.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: