• Work with a pleasant outlook and use appropriate communication channels to connect with existing clients.
• Assist in finding relevant clients and customers by collaborating with the company's many teammates.
• Focus on customer retention by lowering churn rate, amplifying sales through trending techniques, thereby adhering to the company's sales targets.
• Create a systematic methodology for maintaining the accuracy and relevant information to facilitate the quick assessment of clients.
• Ensure dynamic communication with clients through online and offline modes, thereby promoting company products and services.
• Understanding and promoting the company’s Products & Services as assigned.

Skills

• In-depth knowledge to convert leads into a final customer, thereby contributing to the company revenue.
• Proven track record of maintaining professional ethics through the portrayal of exemplary soft skills.
• Knowledge of customer service principles and processes.
• A high level of focus on driving sales with consistent performance and teamwork.
• Apt in dealing with clients and engagingly presenting product data for potential leads.
• Ability to find the right balance between client requirements and company terms, thereby improving profit margins and maintaining fruitful customer relationships.