A plumber should be able not only to perform a variety of plumbing tasks but also to communicate with both commercial and residential clients. The plumber is sometimes the only person a client interacts with, so customer service can be a big part of the job. The ability to keep accurate and complete records is also important. Here are some duties and responsibilities that might be expected of plumbers:

• Carry out regular maintenance of plumbing systems at commercial and residential sites
• Perform installation of plumbing systems at new properties
• Inspect previously installed plumbing systems at commercial and residential sites
• Perform any necessary repairs to previously installed systems
• Answer calls for plumbing issues from general contractors
• Keep up to date with current safety regulations and requirements for the various plumbing systems a company installs and maintains
• Work carefully to follow all current regulations for plumbing work to ensure that all installed systems pass inspections
• Communicate well with clients to ensure client satisfaction
• Communicate well with team members and fellow employees
• Manage a work log
• Keep detailed reports of work done at various job sites
• Provide information regarding plumbing system upkeep to clients