الإمارات

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

Prior work exposure in the field of customer support and service.
Adept in using customer relationship management software to offer the best client services.
Adept in addressing client questions through effective telephonic conversation.
Excellent communication and presentation skills.
Thorough understanding of setting priorities for a task to comply with the set deadlines and responsibilities.
Well-versed in handling digital tools and modern computer hardware.

تاريخ النشر: اليوم

الناشر:

تاريخ النشر: اليوم

الناشر: