The Head of Tele Sales plays a pivotal role in driving the sales strategy and managing the tele sales team within a consultant environment. This position requires a dynamic leader with extensive experience in tele sales, who can effectively oversee operations, motivate the team, and achieve sales targets. The ideal candidate will possess a strong understanding of customer engagement and sales techniques, ensuring that the team delivers exceptional service while maximizing revenue.
Responsibilities:
- Develop and implement comprehensive tele sales strategies to achieve company sales goals.
- Lead, mentor, and manage a team of tele sales representatives to enhance performance and productivity.
- Monitor and analyze sales metrics to identify areas for improvement and implement corrective actions.
- Conduct regular training sessions to enhance the skills and knowledge of the tele sales team.
- Collaborate with marketing and product teams to align sales strategies with promotional campaigns.
- Establish and maintain strong relationships with key clients to ensure customer satisfaction and retention.
- Prepare and present sales reports to senior management, highlighting achievements and areas for growth.
- Stay updated with industry trends and best practices to maintain a competitive edge.
- Implement innovative sales techniques and tools to streamline operations and improve efficiency.
- Ensure compliance with company policies and industry regulations in all tele sales activities.
Preferred Candidate:
- Only FEMALE can apply for this
- Indian and Filipino nationality preferred
Skills
- Proficient in tele sales techniques and customer relationship management.
- Strong leadership and team management abilities.
- Excellent verbal and written communication skills.
- Ability to analyze sales data and derive actionable insights.
- Familiarity with CRM systems and sales analytics tools.
- Strong problem-solving skills and a proactive approach.
- Ability to motivate and inspire a sales team.
- Understanding of market trends and customer behavior.