Role: Group Commercial Director

Location: Dubai

Department: Commercial

As Lifecare continues its strategic expansion across the Middle East and Africa, we are looking for an experienced and visionary Group Commercial Director to drive our commercial strategy and growth across the Lifecare’s commercial function. We have built a strong foundation over the past 30 years, delivering exceptional insurance solutions tailored to our clients' needs. Now, as we enter the next phase of growth, we need to strengthen our commercial function to steer our strategy and innovation to new heights. With over 170 professionals across the UAE, Qatar, and Kenya, Lifecare International is scaling rapidly.

Reporting to Chief Commercial Officer, the Group Commercial Director will play a pivotal role in elevating our strategic approach to business development, forging innovative partnerships, and strengthening our position in competitive markets. As our business evolves, we need a leader who can maintain our commitment to client advocacy, while driving new revenue streams and operational excellence.

Key Responsibilities

In this role, you will be responsible for:

- Leading, mentoring, and developing a high-performing commercial team across multiple regions.

- Developing and executing the commercial strategy that aligns with Lifecare's growth objectives.

- Leading business development efforts across key markets, including new product launches and expansion of client offerings.

- Managing relationships with key insurance providers, clients, and corporate partners to ensure the highest levels of service delivery.

- Identifying opportunities for process optimization and cost containment, driving efficiencies in how we deliver value to our clients.

- Monitoring and analyzing market trends to position Lifecare competitively in the insurance landscape.

Deliverables/ KPIs:

- Achieve defined revenue growth targets for Lifecare across its regional operations.

- Expand Lifecare’s presence in emerging markets and strengthen existing partnerships.

- Drive operational improvements and introduce innovations in service delivery.

Skills

What We Are Looking For/ The ideal candidate will bring:

- Proven leadership in commercial roles within the insurance, health, or similar sectors.

- Previous experience in Middle East

- Strong strategic thinking, with the ability to balance day-to-day operations with long-term growth initiatives.

- Excellent relationship management skills, capable of nurturing high-value partnerships.

- Innovative mindset to identify and capitalize on market opportunities.

- A solid track record of business development and revenue growth.

- Ability to work cross-functionally with departments such as marketing, operations, and client services to deliver holistic solutions.