الوظائف / وظائف خدمة عملاء / Customer Service Executive

Customer Service Executive

الإمارات
  • Understand the demand of consumers to provide timely service and solutions.
  • Provide accurate, valid and complete information by using the right methods/tools.
  • Ensure resolving doubts and queries of customers by providing accurate and suitable information within set deadlines.
  • Create a concise report on client interaction to facilitate a swift decision-making process.
  • Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
  • Identify practical challenges in a project to rectify the issues for final delivery.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Familiarity with CRM systems and practices.
  • Proficient in answering phone calls with professional etiquette and a friendly tone.
  • Commendable presentation skills to convey important points to the audience effectively.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent computer skills.
قدم على موقع الوظيفة
تاريخ النشر: ٦ يناير ٢٠٢٥
الناشر: Bayt
تاريخ النشر: ٦ يناير ٢٠٢٥
الناشر: Bayt