We are seeking a dynamic and experienced Head of Delivery to lead our logistics and delivery operations in the rapidly growing e-commerce retail sector. Head of Delivery will possess a strong background in supply chain management, with a focus on driving efficiency and improving customer satisfaction. This role requires a strategic thinker who can manage a diverse team and optimize delivery processes to ensure our customers receive their orders promptly and efficiently. Based in Dubai, UAE, you will play a key role in shaping our delivery strategy and enhancing our brand's reputation in the highly competitive e-commerce market.
Responsibilities:
- Management of the courier service including in-house and outside courier services, B2B delivery in the Middle East
- Development of the strategy for courier service and B2B delivery, evaluation of employees’ performance and interaction with other departments
- Decision making, work coordination and responsibility for made decisions within the area
- Participation in development of motivational projects for the improvement of work quality and efficiency
- Compiling financial and other reports for the head of the department, chief accountant and general director of the company
- Participation in development of projects, writing instructions and organizing meetings and conferences in the company
- Completing individual work assignments from the direct supervisor and compliance with company’s work regulations
- Data analysis of courier service and B2B delivery (timeliness, service, expenses), identifying problems and developing measures of handling them
- Participating in product development with the IT team
- Employee development and training, improving employees’ qualification and boosting motivation
- Budgeting and budget execution control
Requirements:
- At least 1 year of experience in a similar position
- Managing a team of 10 people or more
- Proficient knowledge of PC (MS Office)
- Experience of working with large volumes of information
- Fluency in English
Please send your CV's to [اضغط هنا لمشاهدة البريد اﻹلكتروني]