OpenShift Services:

·        Cluster Monitoring & Maintenance: Perform daily monitoring, troubleshooting, and maintenance of OpenShift clusters, ensuring smooth operation, optimal performance, and resource allocation for NPSS and TDH applications.

·        Application Support & Updates: Manage routine updates and deployments for NPSS and TDH banking applications, resolving issues and ensuring minimal downtime during updates or configuration changes.

·        RedHat OpenShift Administrator responsible for managing and maintaining OpenShift Clusters

·        Manage OpenShift Infrastructure ensuring optimum cluster sizing and resource allocation for hosted application

·        Monitor OpenShift environment & configure alerts

·        Maintain application access controls and ensure secure applications within shared infrastructure & Perform Security Updates

·        Provide comprehensive documentation on cluster configurations, network policies and security protocols

·        Provide continuous management and optimization of OpenShift environment

·        Offer ongoing support to resolve issues related to application deployment and infrastructure management

·        Manage & administer Azure Red Hat OpenShift environment

·        Replacement support staff to be provided when the assigned support staff is on annual leave

·        Target 99.99% of cluster uptime

·        Target 95%+ deployment success rate

·        Target to scale nodes up and down within the agreed timeframe

·        Manage Backup and Restoration

·        Mention the Red Hat Partnership level

·        Red Hat OpenShift practice of the organizations

·        Number of Certified OpenShift Engineers in the Organization Customer references 

. 6 month contract and extendable based on the performance

Skills

CICD pipeline/UNIX

SLA based support service