1.   Client Engagement:

1.1 Identify and develop new business opportunities through research, networking, and cold calling.

1.2 Build and maintain strong relationships with existing and potential customers.

2        Needs Assessment:

2.1  Conduct site evaluations and assessments to determine customer pest control needs.

2.2  Provide expert advice and recommendations based on pest behavior, infestations, and prevention strategies.

3        Sales Presentation:

3.1  Prepare and deliver compelling sales presentations and proposals to prospective clients.

3.2  Clearly explain product features, benefits, and service offerings.

4        Negotiation and Closing:

4.1  Negotiate terms, pricing, and contracts with clients to close sales.

4.2  Follow up with leads and convert inquiries into sales.

5        Market Research:

5.1  Stay informed about industry trends, competitor offerings, and market conditions.

5.2  Collect and analyze customer feedback to improve service offerings.

6        Reporting:

6.1  Maintain accurate records of sales activities, customer interactions, and forecasts.

6.2  Provide regular reports to management on sales performance and market insights.

7        Collaboration:

7.1  Work closely with the operations and service teams to ensure seamless execution of services sold.

Assist in the training and onboarding of new sales personnel as needed.

Skills

1. Communication Skills: Strong verbal and written communication skills are vital for explaining products, persuading clients, and building relationships.
2. Active Listening: Listening to clients' needs and concerns helps in tailoring solutions that meet their requirements.
3. Interpersonal Skills: Building rapport with clients and colleagues is essential for maintaining long-term relationships.
4. Negotiation Skills: The ability to negotiate terms and conditions effectively is important for closing deals that benefit both the company and the client.
5. Product Knowledge: A deep understanding of the products or services being sold enables the sales executive to provide accurate information and address client questions confidently.
6. Time Management: Managing multiple clients and tasks efficiently is crucial for meeting sales targets and deadlines.
7. Problem-Solving Skills: The ability to identify and address issues or objections that arise during the sales process is key to facilitating sales.
8. Adaptability: Sales environments can change rapidly; being able to adapt to new challenges, tools, and trends is important.
9. Customer Service Orientation: A focus on providing excellent customer service can lead to repeat business and referrals.
10. Data Analysis: Skills in analyzing sales data and trends help in making informed decisions and improving sales strategies.
11. Networking Skills: Building a professional network can lead to new opportunities and potential clients.
12. Goal-Oriented Mindset: Being motivated by targets and driven to achieve goals is important for success in sales.
13. Emotional Intelligence: Understanding and managing one’s own emotions, as well as empathizing with others, can enhance interactions with clients.
14. Tech Savvy: Familiarity with sales software, CRM systems, and digital sales tools is increasingly important in today’s sales environments.
15. Presentation Skills: The ability to present ideas and products clearly and compellingly can influence potential clients' decisions.