This is a full-time on-site role for a Restaurant Manager at Jjang Jjang DIY Korean Restaurant located in Dubai. The Restaurant Manager will be responsible for overseeing the daily operations, ensuring customer satisfaction, managing customer service, hiring staff, and overseeing food & beverage operations.

Responsibilities

• Training staff to follow restaurant procedures
• Maintaining safety and food quality standards
• Keeping customers happy, getting their feedback on the experience and handling complaints
• Organizing schedules, keeping track of employees’ hours and recording payroll data
• Ordering food, linens, gloves and other supplies while staying within budget limitations
• Supervising daily shift operations, including front- and back-of-house restaurant operations
• Controlling operational costs and identifying ways to cut waste
• Appraising staff performance and disciplining or retraining employees to correct poor performance
• Preparing reports as per management requirements
• Other tasks assigned by the management

Skills

• Customer Service and Customer Satisfaction skills
• Strong Communication skills
• Experience in Managing Staff
• Knowledge of Food & Beverage operations
• Leadership and Problem-solving skills
• Excellent organizational and time management skills
• Previous experience in a Korean restaurant and PIC is a plus