We are seeking a skilled and innovative IT Help Desk professional for a leading international brokerage company expanding its operations in Dubai. This is a unique opportunity to help establish and manage their technological infrastructure in Dubai while contributing to the company's growth and success.

Responsibilities:

• Set up and manage IT stations and infrastructures, including networks, servers, information security, and communication systems.
• Lead technological projects such as system upgrades and the implementation of new technologies.
• Develop and enforce information security policies, ensuring compliance with regulatory requirements.
• Collaborate with other departments to provide optimal technological support.
• Adhere to IT budgets and perform cost-benefit analyses for technological projects.
• Integrate IT strategy with the company’s overall business goals.
• Seek opportunities for personal and professional development.

Skills

Qualifications:

• At least 2 years of IT experience, preferably within the fintech industry.
• Strong understanding of Microsoft systems.
• Great troubleshooting skills and strong knowledge of MS Windows, MS Office, hardware and peripheral devices.
• Good understanding of Windows Networking (DHCP, DNS).
• Proven ability to lead projects set up IT stations, and manage infrastructures in a global environment.
• Excellent verbal and written communication skills in English; knowledge of Hindi is a significant advantage.
• Bachelor’s degree in Computer Science, Software Engineering, or a related field;
• Master’s degree or professional certifications are a plus.