Head of Operations - Luxury Holiday Home

الإمارات

Key Responsibilities:


Operations & Team Management

• Take full ownership of daily operations, ensuring all holiday homes run smoothly.

• Lead and manage housekeeping, maintenance, and guest service teams, ensuring top-quality service.

• Ensure all properties comply with Dubai’s holiday home regulations (licensing, inspections, etc.).

• Handle any operational challenges quickly and efficiently—be the person who solves problems, not just reports them.

• Work closely with vendors and service providers to maintain high standards of property management.


Executive Assistance

• Act as the right-hand person to the CEO, helping manage schedules, meetings, and daily tasks.

• Handle emails, phone calls, and follow-ups, ensuring nothing falls through the cracks.

• Arrange travel, accommodations, and personal/business appointments as needed.

• Maintain and organize important business documents and ensure smooth workflow.

• Be the go-to person for decision-making when the CEO is unavailable.


Guest & Client Management

• Ensure VIP guests and property owners receive 5-star service at all times.

• Handle high-priority guest or owner requests, making sure any issues are resolved professionally.

Skills

A Strong Leader – Someone confident enough to take charge and make decisions without waiting for approval.

✅ Highly Organized & Detail-Oriented – Able to manage multiple tasks and ensure nothing gets missed.

✅ Problem-Solver – Quick thinker who can handle challenges on the spot.

✅ Great Communicator – Professional and clear in both written and verbal communication.

✅ Hospitality or Operations Experience – Preferably 3+ years in operations, real estate, or hospitality management.

✅ Tech-Savvy – Comfortable using property management software, CRM tools, and Excel.

✅ Trustworthy & Reliable – Able to handle confidential information and be the CEO’s go-to person.

✅ Fluent in English – Arabic is a plus but not required.

تاريخ النشر: اليوم
الناشر: Bayt
تاريخ النشر: اليوم
الناشر: Bayt