الإمارات

Evaluate customer requirements and take appropriate measures to ensure optimum satisfaction.
Cater to client queries by providing accurate data using appropriate communication channels.
Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
Identify practical challenges in a project to rectify the issues for final delivery.

Skills

Proven customer support experience.
Familiarity with CRM systems and practices.
Good listening skills with fluent communication to address all concerns and doubts of the customers.
Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
Ability to multi-task, prioritize, and manage time effectively.
Fluent in operating the latest computer software and online tools.

تاريخ النشر: اليوم

الناشر: