Description

In this role, you will be responsible for a variety of tasks related to both sales and technical support. These responsibilities often combine product knowledge, customer relationships, and market awareness to drive sales success. Some key responsibilities include:

Sales Growth & Market Expansion:

• Achieve and exceed sales targets set by the Sales Manager across all product categories.
• Develop and execute sales strategies to enhance revenue and increase market penetration.
• Generate leads, conduct sales presentations, and prepare competitive quotations.

Product Promotion & Technical Support:

• Promote and sell a diverse range of industrial products, including valves, pumps, PICVs, and heat exchangers.
• Provide clients with technical guidance on product specifications, applications, and installation requirements.
• Assist customers in selecting the best solutions tailored to their needs.

Market Analysis & Business Development:

• Monitor industry trends, competitive activities, and customer feedback to adapt sales strategies.
• Identify potential markets for expansion and develop long-term business opportunities.

Customer Relationship Management:

• Build and maintain strong relationships with new and existing customers to ensure long-term partnerships.
• Address customer inquiries and concerns, ensuring prompt and effective solutions.

Reporting & Coordination:

• Provide regular sales reports, market insights, and performance updates to the Sales Manager.
• Maintain accurate records of sales activities, client interactions, and sales pipelines in the CRM system.
• Collaborate with internal teams, including marketing, logistics, and technical support, to ensure seamless service delivery.

Skills

Skills & Competencies:

·   Excellent communication, negotiation, and relationship-building skills.

·   Ability to analyze customer needs and provide tailored solutions.

·   Ability to work independently and as part of a team.

·   Strong problem-solving skills and customer-oriented mindset.

Education & Qualifications:

·   Bachelor’s degree in Engineering or a related field.

·   Proven sales experience in valves, pumps, or industrial equipment is preferred.

·   Strong technical knowledge of relevant products and applications.

·   Minimum of 5 year's experience