Job Overview:

We are looking for an organized and dynamic Floor Supervisor to oversee daily operations on the floor and ensure smooth and efficient work processes. As a Floor Supervisor, you will play a critical role in maintaining operational standards, optimizing team performance, and ensuring an exceptional experience for both customers and staff.

Key Responsibilities:

• Supervise and lead a team of employees, providing guidance, training, and support.
• Monitor floor operations to ensure workflow is running efficiently and meets company standards.
• Ensure a high level of customer satisfaction by addressing concerns, providing assistance, and ensuring quality service.
• Maintain inventory control, ensuring stock levels are sufficient and well-managed.
• Implement safety protocols and ensure a clean, safe, and organized work environment.
• Coordinate schedules, assist with shift planning, and address any staff issues that may arise.
• Conduct regular performance evaluations and provide feedback to team members.
• Handle conflict resolution and ensure positive communication between team members.
• Report to management about daily operations, staffing, and customer feedback.

How to Apply:

If you're passionate about leadership and have a knack for problem-solving, we'd love to hear from you! Please submit your resume and a cover letter outlining your experience and why you'd be a great fit for the Floor Supervisor position to hr at babushka.ae

Skills

Qualifications:

• High school diploma or equivalent; further education or certification is a plus.
• Proven experience in a supervisory role, ideally within the hospitality industry.
• Strong leadership, organizational, and communication skills.
• Ability to multitask and adapt in a fast-paced environment.
• Knowledge of Syrve application and basic MS Office applications.
• Excellent problem-solving abilities and a customer-focused approach.
• Strong work ethic, with the ability to manage multiple responsibilities effectively.

Preferred Qualifications:

• Previous experience in the hospitality industry.
• Knowledge of Syrve and basic MS Office applications.
• Ability to train and motivate a team.