Overview of the role: 

AFGRE – FM CCC Operations is a 24x7 operation that continuously monitors and controls all Dubai Festival City (DFC) systems, including the building management system (BMS), supervisory control and data acquisition (SCADA) system, traffic signal system, computer-aided facilities management (CAFM) system, and irrigation system. CCC Operators ensure that all these systems function properly to provide a comfortable and liveable environment for DFC residents and visitors.

What you will do: 

• Verify Work Request details & create Work Order link to Work Request
• Receive CCC related calls during business days & hours.
• To follow up with MEP / Non MEP Coordinators on Job Card delays based on appointment and Service Level Agreement
• Conduct verifications of MEP & Non-MEP Job Cards with Service Provider’s coordinators and forward to respective FM and ensure all Completed Job Cards are closed by relevant parties
• To ensure daily reports on Closed Job cards, Planned Preventive Maintenance & other reports to be generated & report to CCC Manager
• To Monitor equipment failure & raise Job Cards for contractors and report to FM - CCC, to maximize Building Management System operational capabilities.
• Routinely checks correct system operation of all equipment Based on Standard Operating System of the Building Management System and monitor the operation of the HVAC control systems using the BMS to monitor performance.
• Monitor Energy Savings of all the SPVs managed by AFGRE - FM
• To advise the FM managers on outstanding work against SLAs within the iViva system

Skills

Required skills to be successful: 

Behavioural Competencies :

• Team Player
• Can-do approach
• Strong communicator (English as first language)
• Open to work flexible hours for overnight set ups and weekend activations

What Equips you for the role: 

• Minimum Qualifications and Knowledge: A/c, BMS background studies
• Minimum Experience: 3 years’ experience in HVAC system, BMS installation & Maintenance, Computer knowledge
• Job-Specific Skills: BMS knowledge, Other CMMS or CAFM System operational knowledge if any
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