الإمارات

Understand the demand of consumers to provide timely service and solutions.
Cater to client queries by providing accurate data using appropriate communication channels.
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
Interact with the senior management to understand updated organizational policies and new products.
Understand client requirements to identify and resolve any shortcomings or flaws in a product.

Skills

Previous association with a company in the role of a customer service executive or representative.
Familiarity with CRM systems and practices.
Adept in addressing client questions through effective telephonic conversation.
Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
Good time management and organizational skills that contribute to a rise in overall productivity.
Excellent computer skills.

تاريخ النشر: ٢٥ مارس ٢٠٢٥

الناشر:

تاريخ النشر: ٢٥ مارس ٢٠٢٥

الناشر: