Title: Customer Service Executive
Company: U N I Q Real Estate Broker
Location: Dubai, UAE
Key Responsibilities:
- Inbound & Outbound Calls: Respond to inquiries from potential buyers, sellers, renters, or investors about properties, services, and market conditions.
- Lead Generation: Reach out to potential clients via following up with leads to gauge interest and schedule meetings with agents.
- Property Information: Provide detailed and accurate information about properties, including price, features, location, and availability.
- Appointment Scheduling: Coordinate with real estate agents to schedule property showings, meetings, or consultations.
- Customer Support: Answer questions, resolve issues, and provide support to both existing clients and new leads throughout the real estate process.
- Follow-Up: Ensure follow-up on leads and prospects to maintain engagement and build strong client relationships.
- Market Knowledge: Stay updated on current real estate market trends, property values, and competitive properties.
Experience:
- Customer Service or Sales Agent: 1 year (Preferred)
- with UAE experience (Preferred)
Language:
- Tagalog Speaking (Required)
Nationality:
- Philippines (Required)
- Female Applicants (Required)
- Must be inside UAE
Skills
- Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
- Adept in using customer relationship management software to offer the best client services.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- Ability to multi-task, prioritize, and manage time effectively.
- Well-versed in handling digital tools and modern computer hardware.