• Serve as the primary point of contact for assigned clients or accounts.
• Develop and maintain trusted, long-term relationships with clients and stakeholders.
• Understand customer needs and objectives to provide personalized solutions.
• Regularly communicate with clients to address concerns, provide updates, and suggest new services or products.
• Identify upselling and cross-selling opportunities to increase revenue.
• Collaborate with internal departments (sales, marketing, operations, etc.) to fulfill client requirements.
• Maintain accurate records of interactions, transactions, and client data in CRM systems.
• Conduct regular meetings, presentations, and reviews with clients.
• Monitor market trends and competitor activity to provide strategic input.
• Achieve sales targets and KPIs related to client acquisition and retention.
• Resolve customer complaints quickly and effectively to maintain satisfaction.

Skills

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience as a Relationship Manager, Property Consultant, Real Estate Agent
• Strong communication and negotiation skills.
• Excellent organizational and time-management abilities.
• Customer-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office
• Knowledge of the Real Estate in UAE sector is a plus.
• Preferred Nationals: American, Indian, Russian and other Russian Speaking nation and European