Customer Service Executive

UAE
  • Understand the demand of consumers to provide timely service and solutions.
  • Offer appropriate details about the company using relevant tools and software to inform the customers about ongoing projects or other information.
  • Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
  • Maintain a systematic list of all customer data consisting of interactions, documents, and other relevant details.
  • Collaborate with the managers to stay informed about changes in company rules and new projects.
  • Collaborate with the technical team to solve ongoing issues with a product or service.

Skills

  • Previous association with a company in the role of a customer service executive or representative.
  • Conversant with the utility of CRM software and other digital solutions that enhance the company's services.
  • Adept in addressing client questions through effective telephonic conversation.
  • Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
  • Good time management and organizational skills that contribute to a rise in overall productivity.
  • Excellent computer skills.
Apply on the Job Website
Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt