- ???? Order Management: Process customer orders, quotations, and invoices accurately using ERP systems.

- ???? Client Communication: Serve as the primary point of contact for customer inquiries, delivery updates, and after-sales support.

- ???? Sales Reporting: Track sales performance, prepare weekly/monthly reports, and analyze trends to support business decisions.

- ???? Technical Coordination: Collaborate with the technical team to ensure product specifications match client requirements.

- ???? Documentation: Maintain records of quotations, purchase orders, delivery notes, and compliance certificates.

- ???? Logistics Support: Coordinate with warehouse and logistics teams to ensure timely dispatch and delivery.

- ???? Team Collaboration: Work closely with sales engineers, procurement officers, and finance to streamline operations

Skills

Desired Skills & Qualifications

Technical & Industry Knowledge:

• ???? Diploma or Bachelor's in Electrical Engineering or related field
• ???? Familiarity with electrical components, cable standards (e.g., IEC), and wholesale distribution practices
• ???? Proficiency in ERP systems (e.g., SAP, Oracle) and Microsoft Office Suite

Communication & Coordination:

• ???? Strong verbal and written communication skills for client interaction and internal coordination
• ???? Excellent organizational and multitasking abilities to manage multiple orders and deadlines

Sales & Customer Service:

• ???? Experience in sales support or customer service within the electrical or industrial sector
• ???? Ability to build rapport with clients and resolve issues efficiently

Analytical & Reporting:

• ???? Ability to generate and interpret sales reports, identify gaps, and suggest improvements
• ???? Attention to detail in documentation and compliance tracking

Preferred Experience:

• 2–4 years in a similar role within the UAE or GCC electrical wholesale market
• Knowledge of local procurement practices and vendor management