Order Management Executive

UAE
  • Manage the end-to-end order fulfilment cycle, including order input, shipping, invoicing, aftersales service, returns, and claims
  • Coordinate with third-party logistics providers for stock receiving, picking, packing, and shipment arrangements
  • Monitor inventory levels and track order fulfilment status
  • Support the Marketing Team with POP and PR sample orders, showroom sample management, and annual stock take
  • Prepare and maintain weekly reports including:
  • Open order status
  • Order fulfilment
  • Stock availability
  • Inventory overview
  • Handle client communications regarding inquiries, order placement, status updates, and aftersales support
  • Assist in SRP validation across local currencies
  • Perform general administrative tasks such as:
  • Order forms
  • Defective claim forms
  • Import/export documentation


Skills

  • experienced with SAP ERP
  • at least 5 years of Customer Service experience
  • full proficiency of Excel and MS Office
  • English language professional level
  • immediately available
  • previous experience in eyewear or fashion accessories industry


Post date: Today
Publisher: Bayt
Post date: Today
Publisher: Bayt