الوظائف / وظائف نظم و معلومات / Call Center Agent - UAE

Call Center Agent - UAE

الإمارات

Key Responsibilities:

  • Answer incoming calls and respond to customer queries in a professional manner
  • Make outbound calls to follow up with customers as needed
  • Provide accurate, valid, and complete information using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within time limits
  • Keep records of customer interactions, process customer accounts, and file documents
  • Follow communication procedures, guidelines, and policies
  • Identify and escalate issues to the appropriate departments when necessary
  • Achieve individual performance targets and contribute to team goals


Skills

Requirements:

  • Fluency in Arabic and English (both spoken and written)
  • Age below 25 years (as of application date)
  • Strong interpersonal and problem-solving skills
  • Basic computer literacy and familiarity with CRM systems is a plus


قدم على موقع الوظيفة
تاريخ النشر: ٢٤ نوفمبر ٢٠٢٥
الناشر: Bayt
تاريخ النشر: ٢٤ نوفمبر ٢٠٢٥
الناشر: Bayt