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Amwaj Rotana Jumeirah Beach -
الإمارات , دبي
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Job DescriptionSummary-We are looking for a Front Desk Agent who is fluent in Russian to join our team. The ideal candidate will be responsible for providing excellent customer service, managing reservations, and assisting with guest inquiries.Job Responsibility- Greet and welcome guests in a friendly and professional manner Manage reservations and check-ins/outs Assist guests with inquiries, requests, and complaints Coordinate with other departments to ensure guest satisfaction Maintain a clean and organized front desk areaCandidate Requirements- Fluent in Russian and English Proven experience in a customer service role Excellent communication and interpersonal skills Strong organizational and multitasking abilities Knowledge of hotel procedures and hospitality industry is a plusSkillsFluent in Russian language Excellent communication skills Strong customer service skills Proficient in using reservation and booking software Ability to multitask and work under pressure Good organizational skills Attention to detail Problem-solving skills Knowledge of basic administrative tasks Ability to work in a fast-paced environment

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الإمارات, دبي
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