Manages the front desk, greets visitors, handles calls, and provides crucial administrative support like scheduling, correspondence, filing, and managing supplies, requiring excellent organization, communication, and multitasking skills to maintain smooth office flow and support staff/management.
Key Responsibilities
- Front Desk Management: Greeting visitors, directing them, managing visitor logs, maintaining a tidy reception area, and controlling office access.
- Communication Hub: Answering, screening, and forwarding phone calls; managing incoming/outgoing mail, emails, and deliveries.
- Scheduling & Coordination: Managing calendars, booking meetings, scheduling appointments, and coordinating travel arrangements.
- Administrative Support: Preparing documents (memos, reports, presentations), data entry, filing, photocopying, and handling general office duties.
- Office Supplies & Logistics: Monitoring inventory, ordering supplies, and assisting with office organization.
- Support for Staff: Assisting with HR tasks (onboarding), liaising with other departments, and supporting events.
Skills
Key Skills & Qualifications
- Experience: Previous receptionist or administrative assistant role.
- Technical Skills: Proficiency in MS Office (Word, Excel, Outlook) and office equipment.
- Soft Skills: Strong verbal/written communication, multitasking, time management, organizational skills, professionalism, and a customer-service attitude.