Overview of the role:
The Branch Sales Support Executive plays a critical role in supporting branch-level sales operations by ensuring accurate documentation, effective stock management, and timely vehicle arrangements. This role directly supports the branch in achieving daily and monthly sales objectives while delivering a seamless and positive customer experience. The position is location-specific and supports end-to-end sales coordination activities across assigned branches within the UAE.
What you will do:
- Prepare, verify, and manage deal packs for invoicing and vehicle delivery
- Create and process financial documentation for bank deals and coordinate with accounting teams
- Validate customer documentation to ensure compliance prior to delivery
- Coordinate sales operations including demo, display, Goshi, and marketing units
- Ensure availability, correct display, and specification accuracy of showroom vehicles
- Manage aged stock vehicles and support physical stock verification at branch level
- Coordinate vehicle sanitation, inspection, damage repair, and on-time delivery in line with SLAs
- Manage demo units including registration, de-registration, fueling, Salik, and related logistics
- Handle administrative and ad-hoc sales support activities to ensure smooth branch operations
Skills
Required skills to be successful:
- Strong coordination and organizational skills
- High attention to detail in documentation and system updates
- Ability to work under pressure in a fast-paced retail environment
- Customer-focused mindset with problem-solving capabilities
- Effective communication and interpersonal skills
- Ability to manage multiple stakeholders and priorities simultaneously
What equips you for the role:
- High school graduate or equivalent qualification
- Minimum of 2 years’ experience in a similar sales support or dealership operations role
- Proficiency in SAP for documentation, invoicing, and system updates
- Strong working knowledge of MS Office, particularly MS Excel
- Experience supporting retail automotive or sales operations environments
- Ability to work across UAE branches as required
- Alignment with and commitment to Al-Futtaim Values