We’re looking for an Operations Executive to join a fast-moving digital entertainment company operating across multiple African markets. This role is ideal for someone who enjoys structured work, pays close attention to detail, and likes knowing that their work keeps everything running smoothly behind the scenes.
You’ll be part of a small, reliable team responsible for executing customer rewards and promotions accurately and on time, every day.
What You’ll Be Doing
- Accurately credit customer lists across multiple internal systems
- Execute daily, weekly, and campaign-based reward activities
- Double-check all work to ensure accuracy before completion
- Keep tracking sheets and live dashboards up to date
- Investigate and resolve discrepancies, escalating issues when needed
- Share regular updates and reports with the Operations team
- Work closely with Promotions, CRM, and Tech teams to ensure campaigns run as planned
Working Pattern
- Hybrid role (mix of office and remote work)
- Five working days per week on a rotating schedule
- Regular weekend work required, with days off varying week to week
- Standard daytime working hours, with flexibility during busy periods
Important to Know
- Applicants must already have the legal right to work in the country of employment
- Visa sponsorship is not available for this role
Why This Role?
This is a great opportunity for someone looking to build a career in operations, data, or campaign performance. High performers can grow into roles such as Operations Analyst, Promotions Analyst, or Campaign Performance Executive, gaining deeper exposure to data, reporting, and decision support.
Skills
- 1–2 years’ experience in an operations, admin, or data-focused role
- Strong attention to detail and comfort handling repetitive tasks
- Confident using Excel or Google Sheets (lookups, pivots, basic data checks)
- Comfortable working across multiple systems and tools
- Organised, dependable, and able to manage your own workload
- Clear communicator who works well in a small team