Head of Distribution Advisory – 28034

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC’s International Wealth and Premier Banking (IWPB) aims to be the international bank of choice for affluent customers, supporting their domestic and international banking, and holistic wealth management needs. We help customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs around the world.

The role is about supporting, helping and guiding Investment Specialists, Insurance Specialists and Premier Relationship Managers in better managing their clients’ needs through HSBC’s financial planning and advisory led journeys. They will help improve and shape the teams to be more professional, focus on client management and help drive a better understanding of financial planning and wealth products.  The role holder has a responsibility to support, develop and train Investment specialists, insurance specialists relationship managers to improve interactions and drive higher wallet share and wealth penetration within their portfolio.

In this role, you will:

• Achieve agreed KPI objectives (Portfolio coverage, Annual Review completions) and profit growth through the improvement in relationship manager engagement with their clients
• Manage a team of Investment Specialists, Insurance Specialists and their delivery
• Observe client meetings to provide feedback and improve frontline client interaction techniques
• Partner with sales managers to identify individual development needs of frontline job families, providing 1:1 feedback and group coaching on financial planning, investment strategies, client relationship management and business development
• Use tools, information, and delivery channels effectively to deliver the highest levels of client service
• Be responsible on the advisory journey share of total transactions
• Manage the commercialization of new product launches
• Adhere to selling process and sales quality requirements
• Ensure that sales & operations are undertaken in accordance with HSBC guidelines
• Complete all mandatory Compliance training on time and attend the BMLCM trainings

To be successful in the role, you should meet the following requirements:

• Strong financial services and Relationship Management experience
• Evidence of strong client recommendation and sales results in wealth products
• Evidence of coaching and leading high performing Wealth teams
• Relationship management experience in managing high net worth client portfolios preferred
• Sound knowledge of the impact of macroeconomics/microeconomics/local market developments
• Expert knowledge of external regulatory framework relevant to wealth management
• If internal, in-depth understanding of HSBC Global House Views
• Strong clients focus and ability to develop long term partnerships with clients
• Ability to deliver need-based solutions through effective communication, influencing, and sales skills
• Local regulatory & license requirements - job holder should possess valid licenses with accreditation on wealth management and qualification as required by country
• Clear view on how to work with Compliance, Credit & Risk and Internal Control to ensure a balanced risk operating environment
• Fluency in English required; Arabic preferred
• A graduation degree is essential for obtaining a UAE visa and work permit. If your university certificate is from outside the UAE, up-to-date attestations and equivalency are also mandatory (Recognition of Higher Education Qualifications Issued Outside The UAE)

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

We believe diversity brings benefits for our customers, our business and our people. Different ideas and perspectives help us innovate, manage risk and grow the business in a sustainable way. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hong Kong and Shanghai Banking Corporation Limited.