Wash Hub Laundry is looking for a smart and organized Front Desk Admin to handle walk-in customers, manage inbound and outbound calls, and coordinate pickup & delivery operations with drivers.
Responsibilities:
- Attend walk-in customers and explain services
- Handle phone calls and WhatsApp inquiries
- Assign pickup and delivery jobs to drivers
- Coordinate with drivers and customers for smooth operations
- Prepare invoices and update order records
- Follow up on pending deliveries
Requirements:
- Previous customer service or admin experience (laundry experience preferred)
- Good communication skills (English required)
- Basic computer knowledge
- Ability to multitask and work under pressure
???? Immediate joining preferred
Skills
Excellent customer service & communication skills
Strong telephone and WhatsApp handling skills
Good coordination & multitasking ability
Basic computer knowledge (Excel, billing software)
Time management and organizational skills
Problem-solving ability
Ability to work under pressure
Team player with positive attitude
Basic knowledge of Dubai locations (for delivery coordination)