1. Performance Monitoring & Analytics

• Define, track, and monitor all terminal productivity KPIs including berth productivity, crane moves per hour, RTG/RMG utilization, equipment idle time, truck turnaround, and yard dwell time.
• Establish real-time operational dashboards linking vessel, yard, equipment, and gate performance.
• Perform root-cause analysis for underperformance, delays, or equipment inefficiencies, and propose corrective measures.
• Prepare regular performance review reports for VP and senior leadership with trend analysis and improvement recommendations.

2. Continuous Improvement & Lean/Kaizen Leadership

• Champion Lean Six Sigma, Kaizen, and GEMBA initiatives across all terminals to eliminate waste and reduce non-value-added activities.
• Identify process bottlenecks in vessel planning, yard management, and gate operations; design and implement sustainable process improvements.
• Lead cross-functional workshops with Operations, Planning, IT, Commercial, and Customer Service to standardize best practices.

• 3. Optimization & Digital Transformation

  
  
• Lead the deployment and integration of advanced optimization systems (Auto-Vessel Planning, Yard Clash Module, AI-driven RTG scheduling).
• Collaborate with IT and vendors to fine-tune system parameters, ensuring full alignment with operational needs.
• Develop predictive models for yard capacity management, vessel productivity forecasting, and equipment maintenance optimization.
• Oversee automation initiatives in crane, yard, and gate operations to ensure smooth adoption and return on investment.
• Ensure seamless digitalization of manual/non-sense tasks, reducing human error and dependency on manual intervention.

• 4. Benchmarking & Strategic Efficiency Gains

  
  
• Conduct internal benchmarking across Jebel Ali Terminals (T1–T4) and external benchmarking against leading global ports.
• Develop performance indexes for vessel calls, yard utilization, and gate operations, ensuring comparability and transparency.
• Identify opportunities for reducing unproductive moves, double-handling, and operational rework to improve throughput.
• Propose financial impact assessments of inefficiencies (e.g., cost of unproductive moves, delays, or underutilized equipment) to support business cases..

• 5. Leadership & People Development

  
  
• Manage and develop a team of operational analysts, process engineers, system specialists, and optimization officers.

• Assign clear performance targets and ensure individual accountability aligned with organizational KPIs.

  
  

  #LI-SA4

  
  

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.