Job Description

Roles & Responsibilities

• Accurately process and record customer transactions at the counter, ensuring precision in billing and cash handling to minimize discrepancies.
• Generate invoices and receipts, meticulously verifying all details to maintain financial accuracy and provide customers with clear documentation.
• Manage cash, credit card, and other payment methods, balancing the cash drawer daily and promptly addressing any payment-related inquiries.
• Resolve customer billing inquiries and complaints efficiently, offering solutions and maintaining a positive customer service experience.

Desired Candidate Profile

• Proven background in Electrical, Hardware, or Sanitaryware trading.

• Possesses a High School Diploma or equivalent; a Bachelor's degree in accounting or a related field is a plus.

• Holds relevant certifications in accounting or finance, such as Certified Bookkeeper or similar, is an added advantage.

• Has 1-3 years of experience in counter billing, retail, or a similar customer-facing role; experience with point-of-sale (POS) systems is essential.

• Demonstrates proficiency in English and any other regional language for effective communication and customer interaction.