Job Description

Roles & Responsibilities

• The Sales Assistant is responsible for generating sales and delivering a positive customer experience. They carry out a variety of operational duties as delegated by the store management team, including maintaining store cleanliness and visual presentation standards. A key focus is on creating a welcoming environment and providing excellent service to enhance customer satisfaction.

What You Will Do:

Customer Service

• Creates a positive first impression for the customer through an energetic attitude and adhering to dress code

• Greets customers immediately upon entering the store with a smile and sincere non-business like greeting

• Provides customers with current relevant information about the product

• Provides quality service in the fitting rooms, follows up with customers in a timely manner

Sales and Checkout

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness and captures customer information in the database

• Attempts to add on to the sale by recommending complementary products

• Sincerely thanks all customers for shopping as they exit the store, and invites them back

Store Maintenance

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness

• Maintains cash wrap cleanliness

• Assists in housekeeping duties as assigned by the store management team

Desired Candidate Profile

• Excellent customer service skills

• Strong communication and interpersonal skills

• Ability to maintain a clean and organized environment

• Proficiency in utilizing point-of-sale systems

What Qualifies You For The Role:

• High School Degree

• 1-2 years of retail sales experience

• Ability to use computer-aided design (CAD) packages, such as AutoCAD, Sketchup, Illustrator, or Photoshop to create visuals and plans

• Good verbal communication skills

• Ability to perform some heavy lifting

• Capacity to stand for a minimum of 8 hours