Company Description Sana is an AI lab focused on building superintelligence for work, helping organizations access knowledge, automate repetitive tasks, and learn more effectively through agentic AI. As part of Workday, Sana is committed to developing AI that augments human capabilities rather than replaces them. The company’s products include Sana Learn, an AI-native learning platform, and Sana Agents, an all-in-one AI platform for knowledge and automation. Sana has offices in Stockholm, London, and New York City, and is actively growing its team of mission-driven professionals. Candidates can learn more about the company and its open roles at sanalabs.com/careers.
Role Description As a Writer at Sana, you will craft clear, compelling, and technically accurate content that communicates the value of Sana’s AI products and vision to customers, partners, and internal teams. You will produce a variety of materials, such as product narratives, feature descriptions, thought leadership pieces, help content, and marketing copy tailored to different audiences and channels. Your day-to-day work will involve collaborating with product managers, designers, engineers, and go-to-market teams to translate complex concepts into accessible language and cohesive storylines. You will also refine and maintain tone of voice guidelines, ensure consistency across touchpoints, and iterate based on feedback and performance metrics. This is a full-time, on-site role based in New York, NY.
Qualifications
Strong writing and editing skills, with experience crafting clear, concise, and audience-appropriate content across formats (e.g., product copy, marketing assets, and documentation). Ability to translate complex technical or AI-related concepts into accessible, engaging narratives for both technical and non-technical audiences. Experience collaborating with cross-functional teams (such as product, design, engineering, and marketing) and incorporating feedback in an iterative content process. Comfort working with data and qualitative insights to refine messaging, test different approaches, and continuously improve content effectiveness. Excellent organizational and time management skills, with the ability to prioritize, manage multiple projects, and meet deadlines in a fast-moving environment. Interest in AI, future-of-work technologies, and learning platforms; prior experience in B2B Saa S or technology companies is a plus. Bachelor’s degree in a relevant field (such as Communications, English, Journalism, Marketing, or a related discipline) or equivalent practical experience. Commitment to inclusive, gender-neutral, and accessible language that reflects Sana’s values and diverse global audience.