Job description

About ENBD

Emirates NBD is a market leader across the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region.

Job Overview

As a FX Specialist at Emirates NBD, your role is responsible for providing advisory services on foreign exchange (FX) products to internal and external stakeholders, ensuring that they receive expert guidance on currency transactions, hedging strategies, and market trends. This role involves managing client relationships, providing tailored FX solutions, and working closely with internal teams to enhance the bank’s FX product offerings that meet these needs. Strong communication skills are essential for collaborating with internal teams, engaging with customers, and reporting product performance to management.

Key Responsibilities

• Provide expert advice to internal stakeholders on FX products, including currency transactions, hedging strategies, pricing benchmarks, and market trends.

  
  

• Collaborate with the Head of FX Products to develop tailored FX solutions and new proposition launches that improve client engagement.

  
  

• Participate in both internal and external meetings and presentations to understand client requirements and provide appropriate recommendations.

  
  

• Conduct regular training for frontline staff to enhance FX product knowledge and sales effectiveness.

  
  

• Monitor client feedback and work with internal teams to enhance FX product offerings.

  
  

• Conduct market research to identify trends and opportunities in the FX market.

  
  

• Analyze market data and provide insights to clients on currency movements and potential risks.

  
  

• Monitor industry developments and regulatory changes to ensure compliance and competitiveness.

  
  

• Prepare reports and presentations on market trends and FX product performance for senior management.

  
  
• Collaborate with internal teams to drive FX adoption and optimize processes. 
• Work closely with internal teams to ensure the smooth execution of FX transactions and the delivery of FX products. 
• Monitor client satisfaction and implement strategies to improve service delivery.
• Prepare reports on client advisory activities, market trends, and FX product performance for the Head of FX Products and respective business segments.
• Document advisory processes, guidelines, and best practices to ensure consistency and compliance.
• Maintain accurate records of client interactions and FX transactions to analyze customer behavior.
• Ensure that all reporting is accurate, timely, and aligned with the bank’s reporting requirements.

Skills and Experience 

• 3-5 years of experience in foreign exchange advisory, client relationship management, or a related role within the banking or financial services sector.

  
  

• Bachelor’s degree in finance, Economics, Business Administration, or a related field.

  
  

• Certifications in Foreign Exchange, Financial Markets, or related fields are a plus.

  
  

• Strong understanding of FX products, client relationship management, and market analysis strategies.

  
  

• Sales oriented with committed drive to achieve set targets

  
  

• Experience in providing advisory services on FX products and managing client relationships in a banking context.

  
  

• Excellent communication and collaboration skills, with the ability to work effectively with clients and internal teams.

  
  

• Strong analytical skills with the ability to interpret market data and make data-driven decisions.

  
  
• Attention to detail and a commitment to maintaining high standards of client service and advisory excellence.

There’s never been a better time to join Emirates NBD. 

We’re one of the region’s most recognisable brands. We’re banking innovation leaders. We’re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits.

At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.