Job description

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Role Overview

As a Bartender at Banyan Tree Dubai, you are responsible for delivering exceptional beverage experiences with precision, creativity, and flair. You will prepare and serve a wide range of cocktails, beverages, and premium drinks while ensuring outstanding guest engagement and maintaining the highest luxury service standards.

You are both a craft specialist and a guest experience ambassador, creating memorable moments at the bar.

Key Responsibilities

Beverage Preparation & Service

• Prepare and serve alcoholic and non-alcoholic beverages to luxury brand standards.
• Mix classic and signature cocktails with consistency, accuracy, and presentation excellence.
• Ensure all beverages are served promptly and in line with guest expectations.
• Maintain full knowledge of cocktail recipes, ingredients, and presentation standards.

Guest Experience

• Engage with guests in a warm, professional, and confident manner at the bar.
• Make personalised recommendations based on guest preferences.
• Create a lively yet refined bar atmosphere aligned with Banyan Tree standards.
• Handle guest requests and feedback professionally and efficiently.

Bar Operations

• Set up and prepare the bar before service, ensuring full readiness.
• Maintain cleanliness, organisation, and hygiene of all bar areas.
• Monitor stock levels and assist with ordering, receiving, and storage of beverages.
• Ensure proper handling of glassware, garnishes, and bar tools.
• Support closing duties including cleaning, restocking, and cash handling.

Product Knowledge & Upselling

• Maintain strong knowledge of spirits, wines, beers, and cocktail offerings.
• Stay updated on seasonal drinks, promotions, and signature creations.
• Actively upsell premium beverages and enhance revenue opportunities.

Health, Safety & Compliance

• Follow all HACCP, hygiene, and safety standards at all times.
• Ensure responsible alcohol service in compliance with regulations.
• Maintain safe handling and storage of all bar equipment and products.

Teamwork & Coordination

• Work closely with waiters, supervisors, and kitchen teams to ensure smooth service.
• Support colleagues during peak periods to maintain efficiency.
• Participate in daily briefings and training sessions.

Qualifications & Experience

• Previous experience as a Bartender in a luxury hotel, high-end restaurant, or premium bar preferred.
• Strong knowledge of classic cocktails and modern mixology techniques.
• Experience with high-volume yet quality-focused environments is an advantage.
• Good understanding of beverage costing and stock control.
• Excellent spoken English; additional languages are beneficial.

Competencies

• Creativity and passion for mixology
• Strong guest engagement and communication skills
• High attention to detail and presentation
• Ability to perform under pressure in a fast-paced environment
• Team-oriented with a positive attitude
• Professional grooming and appearance standards
• Strong organisational and multitasking ability

Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.