Job description

Company Description

Banyan Group is one of the world’s leading independent, multi-branded hospitality groups centered on the purpose-driven mission of stewardship and wellbeing while offering exceptional, design-led experiences.
The Group’s diversified portfolio of hotels, resorts, spas, galleries, golf and residences features an ecosystem of 10 global brands, including the award-winning Banyan Tree, Angsana, Cassia, Dhawa and Laguna, and the highly anticipated new brands of Homm, Garrya, Folio, and two new Banyan Tree brand extensions - Escape and Veya.
Established in 2008, with the goal of advancing people development and management excellence, Banyan Tree Management Academy has nurtured over 10,000 associates across 23 countries. The Group is recognised for its commitment to environmental protection and community development through its Banyan Tree Global Foundation. Operating over 70 hotels in 17 countries, it has over 50 new properties in the pipeline.

Banyan Tree Dubai is a lively, island escape where stylish stays, incredible dining, warm hospitality, and recreation create lasting memories. Fronted by 500m of a pristine, private beach with uninterrupted views of the Arabian Gulf and backed by the iconic Ain Dubai. With the ambience of a sleek, relaxed, luxe island getaway, Banyan Tree Dubai boasts 3 chilled outdoor pools, fully-serviced beach, award-winning Banyan Tree Spa, a fitness center and 7 dining options.

Role Overview

As a Pool & Beach Bartender at Banyan Tree Dubai, you are responsible for delivering exceptional beverage service in a luxury outdoor leisure environment. You will prepare and serve a wide range of cocktails, refreshments, and premium beverages while ensuring a seamless, attentive, and relaxed guest experience across the pool and beach areas.

You will combine mixology expertise with strong guest engagement, ensuring every drink and interaction reflects the Banyan Tree standard of understated luxury.

Key Responsibilities

Beverage Preparation & Service

• Prepare and serve alcoholic and non-alcoholic beverages to luxury brand standards.
• Create classic and signature cocktails with consistency and precision.
• Ensure timely delivery of beverages to poolside and beach guests.
• Maintain full knowledge of recipes, ingredients, garnishes, and presentation standards.

Guest Experience

• Engage with guests in a warm, approachable, and professional manner.
• Make personalised drink recommendations based on guest preferences.
• Deliver service that is discreet, attentive, and aligned with a relaxed resort atmosphere.
• Respond promptly to guest requests and feedback.

Pool & Beach Bar Operations

• Set up and prepare pool and beach bar stations prior to service.
• Ensure bar areas are clean, organised, and fully stocked throughout the day.
• Maintain proper storage and handling of beverages, ice, garnishes, and glassware.
• Coordinate closely with pool & beach service teams for smooth order flow.
• Support closing procedures including cleaning, stock replenishment, and cash handling.

Product Knowledge & Upselling

• Maintain strong knowledge of spirits, wines, beers, and cocktail menus.
• Stay updated on seasonal drinks, promotions, and signature offerings.
• Actively promote and upsell premium beverages and experiences.

Health, Safety & Compliance

• Follow all HACCP, hygiene, and safety procedures at all times.
• Ensure responsible alcohol service in line with regulations.
• Maintain safe handling of bar equipment in outdoor environments.
• Ensure compliance with poolside safety awareness and guest wellbeing.

Teamwork & Coordination

• Work closely with pool & beach waiters, hosts, and supervisors to ensure efficient service.
• Support colleagues during peak periods to maintain smooth operations.
• Participate in daily briefings and operational updates.

Qualifications & Experience

• Previous experience as a Bartender in a luxury hotel, beach club, or high-end resort preferred.
• Strong mixology skills and knowledge of classic cocktails.
• Experience in outdoor or high-volume leisure environments is an advantage.
• Strong understanding of beverage service standards.
• Excellent spoken English; additional languages are a plus.

Competencies

• Strong guest engagement and interpersonal skills
• High energy and resilience in outdoor environments
• Excellent attention to detail and presentation standards
• Ability to multitask under pressure
• Professional grooming and appearance
• Team-oriented with a proactive mindset
• Strong communication and organisational skills

Why Join Us: At Banyan Tree Dubai, you will be part of a globally recognised luxury hospitality brand committed to exceptional service, sustainability and wellbeing. We provide opportunities for professional growth within an inspiring environment where genuine care for our guests and colleagues is at the heart of everything we do.