AccorHotels Middle East jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Lead the daily Guest Relations and Fairmont Gold Lounge operations.</li><li>Ensure seamless guest experiences from pre-arrival through post-departure.</li><li>Oversee all VIP, Fairmont Gold, ALL members and repeat guest recognition.</li><li>Review arrivals, departures, in-house guests, celebrations and Handle With Care guests daily.</li><li>Ensure Fairmont Gold Lounge operates in accordance with Fairmont Brand Standards.</li><li>Monitor lounge presentation, food &amp; beverage offerings, cleanliness and ambience.</li><li>Coordinate personalized amenities, welcome letters and special occasions.</li><li>Lead guest recovery and service recovery initiatives following the Own It and Guest Recovery framework.</li><li>Personally handle complex guest concerns and ensure timely follow-up until closure.</li><li>Conduct root cause analysis of recurring guest complaints and implement corrective actions.</li><li>Drive LQA, TrustYou, guest satisfaction and quality initiatives.</li><li>Review guest feedback trends and share action plans with department heads.</li><li>Conduct daily lobby, public area and Fairmont Gold inspections.</li><li>Lead and coach the Guest Relations and Fairmont Gold teams through daily briefings and one-to-one coaching.</li><li>Support recruitment, onboarding, training, performance management and succession planning.</li><li>Drive ALL – Accor Live Limitless enrolments and member’s recognition.</li><li>Promote upselling opportunities and support Rooms revenue initiatives.</li><li>Maintain accurate guest profiles in Opera Cloud and ensure guest preferences are updated.</li><li>Monitor ALICE/Royal Service guest requests and ensure timely completion.</li><li>Coordinate closely with Front Office, Housekeeping, Engineering, Concierge, Security, Royal Service and Food &amp; Beverage.</li><li>Support emergency response and Manager on Duty responsibilities when assigned.</li><li>Ensure compliance with hotel policies, cash handling procedures and key control.</li><li>Promote health, safety, HACCP and security standards.</li><li>Prepare operational reports, guest recovery summaries and quality analysis.</li><li>Develop innovative guest experience initiatives aligned with Fairmont's 'Make Special Happen' philosophy.</li><li>Perform any additional duties assigned by hotel management.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Strong interpersonal and problem solving abilities.</li><li>Highly responsible &amp; reliable.</li><li>Fluency in English, secondary language preferred.</li><li>Minimum of 2&nbsp;years previous proven managerial&nbsp;position or equivalent in a customer service industry.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li><li>Knowledge of Opera Cloud&nbsp;Property Management System an asset.</li><li>Ability to work cohesively with fellow heartists as part of a team.</li><li>Ability to focus attention on guest needs, remaining calm and courteous at all times.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>SLS Dubai Hotel and Residences is a luxury lifestyle 5-star city hotel which belongs to Ennismore under the wider Accor group umbrella.</p><br><p>Boasting 946 units,&nbsp;with&nbsp;254 uniquely designed hotel&nbsp;rooms, 321 hotel apartments and 371 Branded Residences, spread over 75 floors,&nbsp;SLS Dubai&nbsp;is&nbsp;one of the tallest hotels&nbsp;and residences in the region.</p><br><p>A&nbsp;wondrous and striking&nbsp;landmark in Downtown District, designed by the&nbsp;award- winning architects and&nbsp;interior designer Paul Bishop,&nbsp;the SLS Dubai is a unique cabinet of curiosities that never ceases to delight.</p><br><br>Job Description<br><br><p>• Set-up, operate, and troubleshoot all AV/projection/lighting/conferencing equipment, devices, and systems.<br>• Oversee the set-up of AV equipment in banquet and meeting rooms.<br>• Ensure all AV equipment is fully operational, repair or clean equipment when necessary.<br>• Label any broken equipment and communicate problems to manager and/or supervisor.<br>• Tape down and dress all loose wire and cable.<br>• Check delivered equipment and room set-up against Banquet Event Order.<br>• Communicate any additions or deletions to flowsheets to manager/supervisor.<br>• Assist and instruct guests/customers regarding proper usage and operation of AV equipment, up-sell different AV services, and monitor equipment operation at appropriate intervals.<br>• Break-down, remove, and secure equipment when not in use.<br>• An associate's or bachelor's degree in audio visual technology or a related field.<br>• In-depth working knowledge of camera and lighting techniques.<br>• Strong working knowledge of audiovisual editing equipment and software.<br>• Excellent computer and troubleshooting skills.<br>• Creativity, attention to detail, and flexibility.<br>• Strong communication, customer service, and organizational skills.<br>• The ability to sit or stand for long periods of time.<br>• Physical fitness to transport and set up heavy equipment.<br>• Good hearing and eyesight.<br>• Possess a gracious, friendly, and fun demeanor<br>• Ability to multitask, work in a fast paced environment and have a high level attention to detail<br>• Strong verbal and written communication skills in English<br>• To maintain positive and productive working relationships with other employees and departments<br>• Ability to work independently and to partner with others to promote an environment of teamwork</p><br><br>Qualifications<br><br><p>• Move, lift, carry, push, pull, and place objects weighing less than or equal to 15 pounds without assistance<br>• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity<br>• Stand, sit, or walk for an extended period of time or for an entire work shift<br>• Reach overhead and below the knees, including bending, twisting, pulling, and stooping</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><br><br>Job Description<br><br><p>• Kitchen Support: Oversee kitchen activities and staff.</p><br><p>• Quality Control: Maintain high food quality and consistency.</p><br><p>• Inventory: Manage kitchen inventory and supplies.</p><br><p>• Compliance: Adhere to hygiene and food safety regulations.</p><br><br>Qualifications<br><br><p><strong>Skills:</strong></p><br><p><strong>•</strong> Culinary diploma or equivalent.</p><br><p>• Previous experience as Sous Chef.</p><br><p>• Leadership and organizational skills.</p><br><p>• Previous experience specialized in Asian Cuisine (Sushi)</p><br><p><strong>Working Conditions:</strong></p><br><p>• Full-time position</p><br><p>• Rotational shifts including weekends and holidays</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><br><br>Job Description<br><br><p>• Kitchen Operations: Oversee daily kitchen activities and ensure smooth operations.</p><br><p>• Team Leadership: Supervise culinary team members, provide training, and support staff development.</p><br><p>• Quality Control: Monitor food quality, presentation, and hygiene standards.</p><br><p>• Inventory Management: Assist with inventory control, ordering, and cost management.</p><br><p>• Menu Planning: Support menu development and implementation.</p><br><br>Qualifications<br><br><p><strong>Skills:</strong></p><br><p>• Culinary diploma or equivalent.</p><br><p>• Proven experience as Sous Chef or Executive Sous Chef in a luxury environment.</p><br><p>• Strong leadership and organizational skills.</p><br><p>• Knowledge of food safety and hygiene standards.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a place where we celebrate brilliant individuals – you, our SO/ Icons. Welcome to your invite to the Front Row, a place where self-expression and experience count in equal measure.</p><br><br>Job Description<br><br><p>• Pastry Operations: Oversee the preparation and presentation of pastries, desserts, and bakery items.</p><br><p>• Menu Innovation: Develop and implement new pastry recipes and seasonal menus.</p><br><p>• Team Supervision: Manage and train pastry team members.</p><br><p>• Inventory Management: Monitor supplies and maintain cost control.</p><br><p>• Quality Assurance: Ensure consistency, quality, and hygiene standards.</p><br><p>• Collaboration: Work with chefs and event planners for customized dessert offerings.</p><br><br>Qualifications<br><br><p>• Degree in Pastry Arts or Culinary Arts.</p><br><p>• Previous experience as Executive Pastry Chef in luxury hospitality.</p><br><p>• Artistic presentation and attention to detail.</p><br><p>• Strong leadership and training skills.</p><br><p>• Knowledge of food safety and hygiene standards.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong><strong>Raffles Hotels &amp; Resorts</strong></strong></p><br><p>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.&nbsp;&nbsp;Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment.&nbsp;</p><br><p><strong><strong>Raffles Dubai</strong></strong></p><br><p>An architectural surprise inspired by an Egyptian aesthetic, 5-star Raffles Dubai offers the luxury of city-centre space, impeccable service and sophisticated Asian style. A 15-minute drive from Dubai International Airport, it is ideally located in the business and shopping district, adjacent to Wafi Mall and close to the magnificent Khan Murjan souk and the convention centres.</p><br><p><strong><strong>About the Application Process: </strong></strong></p><br><p>At Raffles, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>We invite you to join the world of luxury hospitality at <strong>Raffles Duba</strong>i as our new <strong>Restaurant Hostess </strong>to provide an appropriate welcome at Azur Restaurant and Solo Italian Restaurant for guests, to handle table reservations and effectively control the flow of guests. This position reports to Supervisor.</p><br><p><strong>KEY ROLES &amp; RESPONSIBILITIES</strong></p><br><ul><li>Provide a warm and friendly welcome, leading guests and seating them at their table</li><li>Take telephone bookings and maintain a clear and organized reservations&nbsp;</li><li>Assist in the set-up of tables and displays</li><li>Maintain and update guest database</li><li>To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions</li><li>Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager</li><li>To undertake service training lead by the outlet Departmental Trainer/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards</li><li>To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner</li><li>To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc.</li><li>Maintain cleanliness of hostess station and surrounding areas, as well as of all menus</li><li>Maintain good working relationship with own colleagues, and all other departments</li><li>Correct preparation of all necessary operational material in the back office</li><li>Learn safety, sanitation and hygiene policies</li><li>Present check to guests and perform cashiering function if needed</li><li>Effectively control guest flow in the restaurant ensuring maximum turnover</li><li>Train staff in hostess standards</li><li>Ensure the restaurant is ready to receive guests prior to opening and that both staff and tables are ready in line with opening standards</li><li>Carry out any other duties as and when assigned by the Management of the Hotel</li><li>Assist other Food &amp; Beverage Outlets in their operations within peak times when needed</li></ul><br>Qualifications<br><br><p><strong>What will you bring to this role?&nbsp;</strong></p><br><p><strong>PERSONAL ATTRIBUTES</strong></p><br><ul><li>Excellent reading, writing and oral proficiency in English</li><li>Well-presented and professionally groomed at all times</li><li>Strong interpersonal skills and able to establish a good rapport with guests&nbsp;</li><li>Computer knowledge (Microsoft Excel, Word, PowerPoint)&nbsp;</li><li>Eagerness to learn and share knowledge with the Team</li><li>Embrace the Raffles brand promise and luxury in your role and in all your interactions.&nbsp;</li><li>Foster an inclusive environment where every individual feels valued and respected&nbsp;</li></ul><p><strong>QUALIFICATIONS</strong></p><br><ul><li>Secondary education</li></ul><p><strong>EXPERIENCE</strong></p><br><ul><li>1 year Hotel experience in F&amp;B</li></ul><br>Additional Information<br><br><p><strong><strong>Employee Benefits:</strong></strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong><strong>discounted stays across Fairmont &amp; Raffles properties</strong></strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.&nbsp;</p><br><p><strong><strong>Our Values</strong></strong></p><br><p>Respect:<br>We value the needs, ideas and individuality of others.&nbsp;We treat everyone with fairness and dignity.&nbsp;</p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​</p><br><p>Belonging:<br>We celebrate our differences.&nbsp;We support each other and&nbsp;we always stand together.​</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that&nbsp;create unforgettable experiences.&nbsp;​</p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.​</p><br><p><strong><strong>Diversity &amp; Inclusion</strong></strong></p><br><p>Raffles is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Fairmont&nbsp;Hotels &amp; Resorts&nbsp;</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.&nbsp;</p><br><p><strong>About&nbsp;Fairmont Hotel Dubai</strong></p><br><p>A unique blend of contemporary design and urban chic,&nbsp;Fairmont Dubai is an icon in the business heart of the city. Fairmont Dubai brings together luxurious surroundings and modern amenities with renowned Fairmont service.</p><br><p>At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.</p><br><br>Job Description<br><br><p>The Food &amp; Beverage Server will provide our Guests with warm and efficient service within our Food &amp; Beverage Outlets. Taking food and beverage orders, offering suggestions and ensuring the quality of our products is outstanding are some of the key components of this role.</p><br><p>Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following:&nbsp;</p><br><ul><li>Consistently offer professional, friendly, warm and engaging service</li><li>Demonstrate a complete understanding of outlet policies, procedures and service standards</li><li>Have full knowledge of the menu and beverage lists in your outlet, as well as all other promotions taking place in the Hotel</li><li>Have knowledge of all menu items, garnishes, contents and food preparation methods</li><li>Assist Guests regarding menu items in an informative and helpful way</li><li>Follow all of safety and sanitation policies when handling food and beverage</li><li>Report to work on time in a neatly pressed, clean uniform and name badge</li><li>Understand shift end reports, have knowledge of non-cash/cash transactions and procedures for depositing monies into safe or collecting due backs</li><li>Attend pre-meal briefing, weekly, and monthly meetings to continually improve the Guests experience</li><li>Follow all of safety and sanitation policies when handling Food &amp; Beverage</li><li>Follow outlet policies, procedures and service standards</li><li>Make sure linen is counted properly at the end of the shift</li></ul><br>Qualifications<br><br><ul><li>Excellent communication and organizational skills</li><li>English fluency is a must; Arabic speaking is an asset</li><li>Highly responsible &amp; reliable</li><li>Work well under pressure in a fast paced environment</li><li>Must be able to work well in a team environment</li><li>Previous Micros experience an asset, but not required (training provided)</li><li>Strong interpersonal and problem solving abilities</li></ul><p><strong>Physical Aspects of Position (include but are not limited to):</strong></p><br><ul><li>Frequent standing and walking throughout shift</li><li>Occasional lifting and carrying up to 20 lbs</li><li>Frequent kneeling, pushing, pulling, sitting</li></ul><br>Additional Information<br><br><p><strong>What is in it for You:</strong></p><br><ul><li>Company-Sponsored Medical Insurance</li><li>Delicious meal breaks on duty</li><li>Staff Uniforms Provided</li><li>Learning programs through our Academies designed to sharpen your skills</li><li>Ability to make a difference through our Corporate Social Responsibility activities</li><li>Career development opportunities with national and international promotion opportunities. The sky is your limit</li><li>Join our team and enjoy a range of exclusive colleague&nbsp;perks, including&nbsp;discounted rates in Accor worldwide for you and your family, special&nbsp;dining&nbsp;and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</li></ul><p><strong>Our Values&nbsp;</strong></p><br><p><strong>Respect:&nbsp;</strong><br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. &nbsp;</p><br><p><strong>Excellence:&nbsp;</strong><br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.​&nbsp;</p><br><p><strong>Belonging:&nbsp;</strong><br>We celebrate our differences. We support each other and we always stand together.​&nbsp;</p><br><p><strong>Empowerment:&nbsp;</strong><br>We have authority to take initiative and anticipate moments that create unforgettable experiences. ​&nbsp;</p><br><p><strong>Integrity:&nbsp;</strong><br>We build trust through mutual respect and being authentic.​&nbsp;</p><br><p><strong>Our Commitment to Diversity &amp; Inclusion:</strong></p><br><p>Fairmont&nbsp;is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.&nbsp;</p><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/</p><br><p>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Oversee the daily Operations of the Front Desk.</li><li>Coach, lead, guide and direct the efforts of the team of Reception Agents.</li><li>Provide support to Front Desk Manager in the daily operational duties.</li><li>Consistently offer friendly, engaging and a service culture that contributes positively to the service provided within our brands.</li><li>Adhere to the established financial guidelines and control all costs.</li><li>Regularly review „Open Balance‟ report and ensure that guests in-house have sufficient deposit to cover for their estimated total charges upon departure.</li><li>Verify and imprint credit cards for authorization/completion/sale using electronic acceptance methods.</li><li>Overlook the operational house bank.</li><li>Perform accurate, moderately complex arithmetic functions using acceptable electronic device; including corrections and adjustments in guest folio.</li><li>Maintain an accurate filing system.</li><li>Liaise with Front Desk Heartists on all outstanding bills and ensure full payment of departing guests.</li><li>Ensure that the hotel credit policies are adhered to at all times.</li><li>Perform daily “bucket check report” against guest folio ensuring that charges are accurately posted and support receipts are properly filed/attached.</li><li>Ensure that team members and one’s cash report is balanced and closed at the end of the shift with remittance envelop dropped in the cash vault.</li><li>Review all reservations, assign room blockings</li><li>Constantly check reservations to ensure room availability and special blockings are handled correctly.</li><li>Perform registration process by obtaining data from guest and by observing the established guidelines.</li><li>Check all transactions performed by Front Desk Heartists during shift and countersign on designated space in the registration card signifying approval.</li><li>Ensure that repeat guests are pre-registered, when necessary.</li><li>Update and maintain guest history/profile of all guests.</li><li>Overlook and drive ALL loyalty and guest recognition programs.</li><li>Manage the submission of all local government requirements/information concerning hotel guests.</li><li>Manage the strict control of room keys.</li><li>Ensure that all rooms which are due to check-out are checked and the daily housekeeping discrepancy reports are resolved.</li><li>Promotes and follows a safe work environment.</li><li>Promotes and leads a service driven, results driven work environment.</li><li>Follows departmental SOP‟s (Standard Operating Procedures) including all safety policies.</li><li>If required, oversee the daily Operations of the Kids Club and Health Club.</li><li>Promote all hotel services, offers and facilities and their operating hours.</li><li>Lead guest recovery efforts across the resort, ensuring all guest concerns are acknowledged, resolved and followed up in accordance with Fairmont's Guest Recovery framework.</li><li>Personally engage with VIPs, Handle with Care guests and guests requiring special attention.</li><li>Act as Manager on Duty, representing Executive Management during assigned shifts.</li><li>Coordinate hotel operations across Front Office, Housekeeping, Engineering, Security, Food &amp; Beverage and Recreation.</li><li>Lead emergency responses and critical incidents following hotel procedures.</li><li>Respond to accidents and incidents.</li><li>Ensure operational continuity during peak periods and major events.</li><li>Drive compliance with Fairmont Brand Standards and LQA requirements.</li><li>Conduct quality inspections throughout the resort.</li><li>Monitor and manage ALICE Service Delivery and Recovery tickets.</li><li>Ensure timely completion of guest requests.</li><li>Review outstanding tickets and follow up with departments.</li><li>Drive upselling opportunities.</li><li>Minimize rebates and billing discrepancies.</li><li>Monitor compensation and goodwill gestures.</li><li>Other tasks as assigned.</li></ul><br>Qualifications<br><br><ul><li>Passion for guest service.</li><li>Excellent written and verbal communication, interpersonal and leadership skills.</li><li>Highly organized, results-oriented with the ability to be flexible and work well under pressure.</li><li>Degree or Diploma in Hospitality Management is an asset.</li><li>Fluency in English, secondary language preferred</li><li>Minimum of 1 year previous proven supervisory position or equivalent.</li><li>Must have the ability to handle a multitude of tasks and Guest requests.</li><li>Knowledge of Opera/Opera Cloud Property Management System an asset.</li><li>Strong guest service orientation and training skills background required.</li><li>Ability to work independently and prioritize responsibilities.</li><li>Experience with a Hotel loyalty program an asset.</li><li>Computer proficiency in a Windows environment (Word, Excel, PowerPoint).</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join</strong><strong>&nbsp;us at Accor,&nbsp;</strong><strong>where</strong><strong>&nbsp;life pulses&nbsp;</strong><strong>with</strong><strong>&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning, to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues</p><br><p><strong>Hospitality</strong><strong>is</strong><strong>&nbsp;a&nbsp;</strong><strong>work</strong><strong>&nbsp;of&nbsp;</strong><strong>heart</strong><strong>,</strong>​<br><strong>Join</strong><strong>&nbsp;us and&nbsp;</strong><strong>become</strong><strong>&nbsp;a&nbsp;</strong><strong>Heartist</strong><strong>®.</strong></p><br><br>Job Description<br><br><ul><li>Develop and implement revenue strategies for a portfolio of hotels (3 or 4 hotels).</li><li>Monitor competitor pricing and market trends to adjust strategies.</li><li>Lead the weekly/bi-weekly Revenue Management meetings providing insights based on reporting data.</li><li>Develop topline revenue forecasts and actively seek opportunities to drive incremental profit across all revenue centers of the business.</li><li>Conduct regular performance reviews and optimize pricing and inventory.</li><li>Mentor, coach and develop junior team members in revenue management practices.</li><li>Collaborate with sales, finance, and front office teams to achieve revenue goals.</li><li>Ensure reservations are well managed and coordinate with the reservations team.</li><li>Drive market share in your competitive set and ensure all systems are adequately used to optimize RevPAR.</li><li>Leverage your knowledge of the distribution landscape, including online travel agencies and distribution networks to optimize hotel profits.</li><li>Responsible for data quality and system hygiene of Revenue Management and Distribution applications; platforms and tools used by the hotel.</li></ul><br>Qualifications<br><br><p><strong>Your personality counts more than your CV …</strong></p><br><ul><li><p>Bachelor’s degree in Hospitality, Business, Marketing, Finance, or related field</p><br></li><li><p>3–5+ years of experience in hotel revenue management, reservations, or e-commerce</p><br></li><li><p>Strong knowledge of PMS, RMS, CRS, channel managers, and OTAs</p><br></li><li><p>Solid analytical and forecasting skills with understanding of pricing and yield strategies</p><br></li><li><p>Familiarity with digital distribution, website performance, and online sales channels</p><br></li><li><p>Excellent communication skills and ability to collaborate across departments</p><br></li><li><p>Detail-oriented, organized, and able to work in a fast-paced environment</p><br></li></ul><br>Additional Information<br><br><ul><li>Strong interpersonal and problem solving abilities</li><li>Fluency in English , additional languages are a plus</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Assist in managing the day to day restaurant operations.</li><li>Ensure smooth opening and closing procedures.</li><li>Monitor service quality to maintain exceptional guest satisfaction.</li><li>Ensure Japanese dining standards, presentation, and hospitality are consistently followed.</li><li>Handle guest concerns and resolve complaints professionally and promptly.</li><li>Supervise, motivate, and support restaurant staff during shifts.</li><li>Assist with recruitment, onboarding, and training of new employees.</li><li>Conduct daily briefings and communicate operational updates.</li><li>Monitor staff performance and provide coaching and feedback.</li><li>Prepare staff schedules and manage shift coverage.</li><li>Deliver outstanding customer service and promote a welcoming dining experience.</li><li>Build positive relationships with guests and encourage repeat business.</li><li>Respond to guest feedback and implement service improvements.</li><li>Ensure compliance with food safety, hygiene, sanitation, and HACCP standards.</li><li>Monitor food quality, presentation, and portion control.</li><li>Ensure cleanliness of the dining area, kitchen, and storage areas.</li><li>Support compliance with local health and safety regulations.</li><li>Assist in managing inventory levels and ordering supplies.</li><li>Conduct regular stock counts and minimize food waste.</li><li>Monitor operating costs and support cost-control initiatives.</li><li>Help prevent inventory loss through proper stock management.</li><li>Support daily cash handling and reconciliation procedures.</li><li>Assist in achieving sales targets and profitability goals.</li><li>Prepare operational reports as required.</li><li>Monitor labor costs and productivity.</li><li>Ensure compliance with company policies and standard operating procedures.</li><li>Promote workplace safety and maintain a positive work environment.</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field is preferred.</li><li>Minimum of 2–3 years of supervisory or assistant management experience in a restaurant, preferably in a Japanese or Asian dining concept.</li><li>Strong leadership and team management skills.</li><li>Excellent customer service and communication skills.</li><li>Knowledge of Japanese cuisine, dining etiquette, and restaurant operations is an advantage.</li><li>Familiarity with POS systems and Microsoft Office applications.</li><li>Ability to work flexible hours, including evenings, weekends, and public holidays.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>"Why work for Accor?<br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/<br>Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"</p><br><br>Job Description<br><br><p>**Responsibilities**</p><br><p>**Planning and Organisation:**</p><br><ul><li>Demonstrate exemplary teamwork and collaboration during preventive maintenance operations and service works</li><li>Foster a professional and focused working environment within the team</li><li>Identify and recommend process improvements to enhance operational efficiency and service quality</li><li>Mentor and develop staff members through knowledge and skills transfer</li><li>Maintain comprehensive product knowledge of all hotel operations</li><li>Adhere strictly to Operational Standards Manual (OSM) requirements and company values</li><li>Maintain professional appearance and grooming standards at all times</li><li>Participate in mandatory training programmes as scheduled</li><li>Demonstrate consistent cooperation and respect across all departments</li><li>Analyse operational challenges and develop effective solutions to ensure timely, high-quality task completion</li></ul><p>**Operations:**</p><br><ul><li>Operate and maintain boiler systems to supply and regulate steam or heat for buildings, marine vessels, and pneumatic tool operations</li><li>Monitor and control gauges to regulate heat and steam output, ensuring optimal equipment functionality</li><li>Conduct regular testing of samples using designated testing devices to verify compliance with specifications</li><li>Obtain and transport samples from designated boiler locations to the testing laboratory</li><li>Record all test results on specified documentation and report findings to management</li><li>Identify, diagnose, and resolve equipment malfunctions through systematic monitoring and analysis</li><li>Execute preventive maintenance protocols and troubleshoot operational issues</li><li>Propose recommendations for equipment performance improvement and maintenance optimisation</li><li>Operate all systems in compliance with health, safety, and environmental regulations to protect guests, employees, and the environment</li><li>Adhere to all hotel environmental, health, and safety policies and procedures</li></ul><p>**Administration:**</p><br><ul><li>Maintain thorough familiarity with hotel emergency procedures and remain prepared for emergency response</li><li>Ensure comprehensive knowledge of all relevant operational documentation and the Operational Standards Manual</li><li>Comply with company values and OSM standards in all duties and responsibilities</li><li>Analyse problems systematically and develop action plans to ensure efficient, quality-focused task execution</li></ul><br>Qualifications<br><br><p>**Qualifications**</p><br><p>**Required:**</p><br><ul><li>1 to 2 years' experience operating and maintaining boiler systems in a 5-star hotel or similar hospitality environment</li><li>Proven knowledge of steam and heat regulation systems, including gauge monitoring and control</li><li>Demonstrated understanding of health, safety, and environmental compliance regulations</li><li>Ability to conduct systematic equipment testing and record accurate results</li><li>Strong problem-solving and analytical skills with the ability to diagnose equipment malfunctions</li><li>Excellent teamwork and communication skills across all departments</li><li>Familiarity with Operational Standards Manual (OSM) requirements and industry best practices</li></ul><p>**Preferred:**</p><br><ul><li>Formal certification or qualification in boiler operation or plant engineering</li><li>Experience in preventive maintenance planning and execution</li><li>Knowledge of pneumatic tool operations and associated systems</li><li>Demonstrated experience in staff mentoring and knowledge transfer</li><li>Previous experience responding to emergency procedures in a hospitality setting</li><li>Proficiency in maintaining detailed operational documentation and records</li><li>Understanding of environmental sustainability practices within hotel operations</li></ul><br>Additional Information<br><br><p>Directly opposite to The Dubai Mall, the iconic Burj Khalifa, 10 minutes walk to the Dubai Metro Station and within a few minutes’ drive to DIFC, World Trade Centre and just 15 minutes’ drive from Dubai International Airport, Swissotel Al Murooj is located in downtown Dubai, one of the city’s favoured destinations for business or leisure.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Why work for Accor?</strong><br>We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.<br>By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit&nbsp;https://careers.accor.com</p><br><p>Do what you love, care for the world, dare to challenge the status quo!</p><br><p>#BELIMITLESS</p><br><p><strong>Our commitment to Diversity &amp; Inclusion:</strong><br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br><p><strong>What’s in it for you</strong><strong>:</strong></p><br><ul><li>Employee benefit card offering discounted rates in Accor worldwide.</li><li>Learning programs through our Academies.</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul><br>Job Description<br><br><p>We are seeking a dynamic and results-driven Sales Executive to join our luxury hospitality organization in Abu Dhabi, United Arab Emirates. In this role, you will be responsible for driving revenue growth by cultivating and managing relationships with high-value clients. You will represent our luxury hospitality brand with professionalism and sophistication, delivering exceptional service while achieving ambitious sales targets in a competitive market.</p><br><ul><li>Identify, prospect, and develop relationships with high-net-worth clients and corporate accounts&nbsp;</li><li>Conduct consultative sales meetings and presentations to understand client needs and customize luxury hospitality solutions</li><li>Manage the complete sales cycle, from initial contact through contract negotiation and closure</li><li>Achieve and exceed individual and team sales targets while maintaining detailed records in our CRM system</li><li>Provide expert product knowledge and recommendations tailored to client preferences and requirements</li><li>Cultivate long-term client relationships through exceptional service delivery and regular follow-up</li><li>Collaborate with internal teams including operations, marketing, and management to ensure seamless client experiences</li><li>Prepare accurate sales proposals, quotations, and contracts in accordance with company policies</li><li>Monitor market trends and competitor activity to identify new business opportunities</li><li>Represent the organization at industry events, trade shows, and networking functions to expand the client base</li></ul><br>Qualifications<br><br><ul><li><strong>Fluent proficiency in Russian (speaking, reading, and writing); English fluency required</strong></li><li>Minimum 2&nbsp;years of sales experience in luxury hospitality, high-end retail, or premium service sectors</li><li>Proven track record of consistently meeting or exceeding sales targets and revenue goals</li><li>Strong understanding of luxury hospitality market dynamics and client expectations</li><li>Excellent consultative selling skills with the ability to build rapport with high-value clients</li><li>Proficiency with Customer Relationship Management (CRM) software and Microsoft Office Suite</li><li>Exceptional communication and interpersonal skills with a professional demeanor</li><li>Cultural awareness and sensitivity with demonstrated ability to work effectively in diverse environments</li><li>Strong negotiation and closing skills</li><li>Knowledge of the Abu Dhabi and UAE hospitality market (preferred)</li><li>Additional language proficiency beyond Russian and English (preferred)</li><li>Experience with luxury brands or premium service organizations (preferred)</li></ul><br>Additional Information<br><br><p><strong>Your team and working environment</strong><strong>:</strong></p><br><ul><li>Rixos Premium Saadiyat Island is a unique resort; where exclusivity and luxury define every experience, every time. Our luxurious family getaway is located on the pristine beach of Saadiyat Island with its clear blue waters and fine white sands overlooking the Arabian Gulf.</li><li>At Accor, we are Heartists!</li></ul><p>Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists at Rixos Premium Saadiyat Island, every day, we look for opportunities to engage on a personal &amp; meaningful way with our guests and each other.&nbsp; We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Deliver exceptional and personalized service to guests, ensuring memorable dining experiences aligned with Fairmont’s Heartist philosophy.</li><li>Welcome and engage with guests, anticipate their needs, and handle feedback or concerns professionally and promptly.</li><li>Ensure consistent service standards are maintained throughout the restaurant operation.</li><li>Monitor guest satisfaction and implement improvements to enhance the overall dining experience.</li><li>Assist the Restaurant Manager in managing daily buffet operations, including breakfast, lunch, and dinner services.</li><li>Ensure smooth opening and closing procedures, including restaurant readiness, cleanliness, and service setup.</li><li>Monitor buffet presentation, food replenishment, hygiene standards, and overall guest flow.</li><li>Coordinate closely with the Culinary team to ensure timely replenishment and quality presentation of buffet items.</li><li>Supervise, coach, and motivate restaurant colleagues to deliver excellent service standards.</li><li>Conduct daily briefings, assign duties, and ensure proper staffing allocation according to business levels.</li><li>Support training and development of colleagues, promoting continuous improvement and professional growth.</li><li>Assist in performance management and provide constructive feedback to team members.</li><li>Support the Restaurant Manager in achieving departmental financial goals, including revenue targets and cost control.</li><li>Monitor operating supplies, inventory levels, and minimize wastage.</li><li>Ensure proper handling of billing procedures, cash handling, and POS operations.</li><li>Assist with scheduling, attendance monitoring, and administrative tasks as required.</li><li>Ensure compliance with hotel policies, safety regulations, and brand standards.</li><li>Maintain high standards of cleanliness, hygiene, and workplace safety.</li><li>Promote sustainable practices and support hotel environmental initiatives.</li><li>Work closely with Kitchen, Stewarding, Engineering, Housekeeping, and other departments to ensure seamless operations.</li><li>Maintain effective communication with management and colleagues.</li><li>Support hotel events, promotions, and special dining experiences when required.</li></ul><br>Qualifications<br><br><ul><li>Minimum 2–3 years of experience in a assistant managerial role within a luxury hotel or high-volume restaurant environment.</li><li>Strong knowledge of buffet operations and international dining concepts.</li><li>Excellent leadership, communication, and problem-solving skills.</li><li>Ability to work under pressure in a fast-paced hospitality environment.</li><li>Strong understanding of guest service standards and Food &amp; Beverage operations.</li><li>Knowledge of HACCP and food safety procedures.</li><li>Proficiency in English; additional languages are an advantage.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont Bab Al Bahr is a five-star beachfront luxury hotel situated at the gateway of Abu Dhabi, offering stunning views of the iconic Sheikh Zayed Grand Mosque. The hotel features contemporary architecture combined with elegant interiors, delivering world-class hospitality and exceptional guest experiences. The property offers over 360 well-appointed guest rooms and suites, a variety of award-winning dining venues, extensive conference and event facilities, and premium leisure amenities including private beach access, swimming pools, and fitness facilities. It caters to business travelers, leisure guests, and large-scale corporate and social events. Fairmont Bab Al Bahr upholds international luxury standards while embracing the rich culture and heritage of the United Arab Emirates. The hotel is committed to excellence, innovation, sustainability, and delivering memorable experiences for both guests and colleagues.</p><br><br>Job Description<br><br><ul><li>Oversee the daily operation of the Italian restaurant, ensuring smooth and efficient service.</li><li>Maintain Fairmont luxury service standards at all times.</li><li>Conduct daily briefings with the restaurant team.</li><li>Monitor restaurant appearance, cleanliness, and ambiance.</li><li>Ensure all opening and closing procedures are completed accurately.</li><li>Coordinate with the kitchen team to ensure timely and high-quality food service.</li><li>Supervise reservations, seating arrangements, and guest flow.</li></ul><ul><li>Deliver exceptional and personalized guest service.</li><li>Welcome and engage with guests during service.</li><li>Handle guest complaints promptly and professionally.</li><li>Build strong guest relationships and encourage repeat business.</li><li>Ensure all guest feedback is followed up and appropriate corrective actions are implemented.</li><li>Promote Fairmont's "Turning Moments into Special Memories" philosophy.</li><li>Recruit, train, coach, and develop restaurant colleagues.</li><li>Conduct performance evaluations and provide continuous feedback.</li><li>Prepare staff schedules based on business demand.</li><li>Ensure compliance with grooming, hygiene, and uniform standards.</li><li>Foster teamwork, employee engagement, and a positive working environment.</li><li>Conduct daily training sessions to improve product knowledge and service standards.</li><li>Achieve departmental revenue and profitability targets.</li><li>Monitor daily sales performance.</li><li>Control labor costs through effective scheduling.</li><li>Manage operating expenses and maximize productivity.</li><li>Review financial reports and identify improvement opportunities.</li><li>Maintain high standards of food presentation and beverage service.</li><li>Collaborate with the Chef de Cuisine on menu planning and seasonal promotions.</li><li>Ensure authentic Italian dining experiences are consistently delivered.</li><li>Monitor portion control and service consistency.</li><li>Support wine and beverage promotions to increase revenue.</li><li>Monitor restaurant inventory and operating supplies.</li><li>Control breakage, spoilage, and waste.</li><li>Ensure proper stock ordering and storage procedures.</li><li>Conduct regular inventory counts.</li><li>Maintain cost-effective operations while preserving service quality.</li><li>Ensure compliance with HACCP, food safety, hygiene, and sanitation standards.</li><li>Maintain a clean and safe working environment.</li><li>Ensure compliance with local municipality regulations and hotel policies.</li><li>Conduct regular health and safety inspections.</li><li>Report maintenance issues promptly.</li></ul><br>Qualifications<br><br><ul><li>Diploma or Bachelor's Degree in Hospitality Management, Hotel Management, Business Administration, or a related field.</li><li>Minimum 3–5 years of experience as a Restaurant Manager in a luxury hotel or fine-dining Italian restaurant.</li><li>Strong leadership and people management skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Sound knowledge of Italian cuisine, wines, and restaurant operations.</li><li>Strong financial and analytical skills.</li><li>Knowledge of HACCP and food safety regulations.</li><li>Proficiency in Microsoft Office and restaurant POS systems.</li><li>Fluent in English; Italian language skills are an advantage.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.</p><br><p>Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.</p><br><br>Job Description<br><br><ul><li>Conducts daily briefing for Room Attendants</li><li>Conducts daily inspection of employee grooming.</li><li>Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.</li><li>Conducts on the job training for all Room Attendants.</li><li>Maintains effective employee relations.</li><li>Checks and maintains equipment and machines used.</li><li>Prepares job orders and co-ordinate with Engineering for follow up.</li><li>Ensure special attention given to VIP rooms.</li><li>Attends daily briefing with EKH/AEH in Housekeeping.</li><li>Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.</li><li>Proper handover and take over of the incoming and out going shifts to be handled well.</li><li>Report all Lost &amp; Found items to Housekeeping.</li><li>Prepare discrepancy report for the front office.</li><li>Conduct fumigation for the rooms and floors.</li><li>Follow up “ Do not Disturb” rooms.</li><li>Prepare inventory for room linen.</li><li>Notify Housekeeper any damage caused by guest.</li><li>Check and follow all maintenance report If the work is incomplete.</li><li>Waters and changes all flowers as per schedule requirement.</li><li>Ensures that all flower arrangements look pleasant before the delivery to the rooms.</li><li>While inspecting guest rooms and other area there should be eye for detail.</li><li>Daily physical inspection of occupied, vacant and checkout rooms to be done at 1300 hours.</li><li>Make sure maid trolleys are parked well in the guest corridors and while cleaning room the trolleys must be parked properly at the guest room entrance.</li><li>Monitor the Key Issue no. 3 / Entering/Leaving a guest’s room is followed by the room attendant.</li><li>Be Responsible for the cleanliness, maintenance, property and hygiene of guest rooms, corridors and service areas..</li><li>Oversee the work of PA attendant</li><li>Handle all service matters to guests in the station</li><li>Be responsible for supervising the activities of Room attendant.</li><li>Check all check-out rooms and guest rooms</li><li>Be fully aware of the Rixelence of the&nbsp; day</li><li>Proper grooming at all times</li><li>Show fullest cooperation and respect within the team and other departments</li><li>Is aware of the daily activities and has product knowledge of all the hotel facilities</li></ul><br>Qualifications<br><br><ul><li>University degree in any field</li><li>Minimum 2&nbsp;years&nbsp;in a&nbsp;similar&nbsp;role&nbsp;with&nbsp;a&nbsp;five-star hotel.&nbsp;</li><li>Passionate about creating extraordinary service</li><li>Ability to work as part of a team to ensure guest satisfaction</li><li>Strong verbal communication skills</li></ul><br>Additional Information<br><br><ul><li><p><strong>What is in it for you:</strong></p><br></li><li>Employee benefit card offering discounted rates at Accor worldwide</li><li>Learning programs through our Academies</li><li>Opportunity to develop your talent and grow within your property and across the world!</li><li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><em>SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.</em></p><br><br>Job Description<br><br><p>We are seeking a detail-oriented and efficient Assistant Housekeeping Manager to join our team at a prestigious hotel in Dubai, United Arab Emirates. In this collaborative role, you will support the Executive Housekeeper in maintaining the highest standards of cleanliness and guest satisfaction throughout our property.</p><br><ul><li>Assist in managing daily housekeeping operations, ensuring all areas meet our exacting standards of cleanliness and presentation</li><li>Collaborate with the Executive Housekeeper to develop and implement effective cleaning procedures and schedules</li><li>Supervise, train, and motivate housekeeping staff to deliver exceptional service</li><li>Conduct regular inspections of guest rooms, public areas, and back-of-house spaces to maintain quality standards</li><li>Manage inventory of cleaning supplies and equipment, ensuring optimal stock levels and cost-effectiveness</li><li>Coordinate with other departments to address guest requests and resolve issues promptly</li><li>Assist in creating staff schedules and managing payroll for the housekeeping department</li><li>Implement and maintain health and safety protocols, ensuring compliance with local regulations and company policies</li><li>Participate in continuous improvement initiatives to enhance guest experience and operational efficiency</li><li>Handle guest complaints and feedback professionally, taking appropriate action to resolve issues</li></ul><br>Qualifications<br><br><ul><li>Proven experience in housekeeping management or supervision, preferably in a luxury hotel setting</li><li>Bachelor's degree in Hospitality Management or related field preferred</li><li>Strong organizational and leadership skills with attention to detail</li><li>Excellent communication abilities, both verbal and written</li><li>Proficiency in hotel management software and Microsoft Office suite</li><li>In-depth knowledge of cleaning techniques, products, and equipment</li><li>Understanding of hotel operations and industry standards</li><li>Familiarity with health and safety regulations in the hospitality sector</li><li>Ability to work flexible hours, including weekends and holidays</li><li>Physical stamina to perform duties throughout the day</li><li>Fluency in English; knowledge of Arabic or other languages is a plus</li><li>Customer-focused mindset with a commitment to delivering exceptional service</li><li>Ability to thrive in a fast-paced, dynamic environment</li><li>Strong problem-solving skills and ability to make decisions under pressure</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Sofitel Al Hamra Beach Resort</p><br><br>Job Description<br><br><p>We are seeking an experienced and detail-oriented Duty Manager to join our dynamic team in Ras Al-Khaimah, United Arab Emirates. In this pivotal role, you will oversee daily operations, lead our team with empathy and assertiveness, and ensure exceptional service delivery across all departments. As a Duty Manager, you will be the backbone of our organization during your shifts, making decisive decisions, resolving challenges efficiently, and fostering a collaborative environment where excellence thrives.</p><br><ul><li>Supervise and support operational teams across all departments, providing coaching and mentorship to ensure consistent service excellence and adherence to company standards</li><li>Lead and manage daily operations during assigned shifts, maintaining organizational efficiency and responding promptly to operational needs</li><li>Handle guest inquiries, requests, and complaints with empathy and professionalism, ensuring timely and satisfactory resolution while maintaining transparent communication</li><li>Conduct team briefings and departmental meetings to communicate hotel updates, policies, and procedures effectively</li><li>Make decisive operational decisions and manage crisis situations with resilience and analytical thinking, prioritizing guest safety and satisfaction</li><li>Monitor and analyze operational metrics, revenue reconciliation, and financial procedures to support organizational goals</li><li>Coordinate seamlessly with all hotel departments to ensure smooth operations and integrated guest experiences</li><li>Assist with roster preparation and scheduling to meet operational requirements while maintaining labor budget efficiency</li><li>Support recruitment, onboarding, training, and performance development initiatives for team members</li><li>Ensure compliance with health, safety, privacy regulations, and company policies across all operational areas</li><li>Monitor equipment and facilities, reporting maintenance requirements promptly to prevent service disruptions</li><li>Participate in continuous improvement initiatives and contribute innovative solutions to enhance operational efficiency</li><li>Work flexible 24/7 shifts as required to maintain round-the-clock operational excellence</li><li>Foster an inclusive, positive, and high-performing team culture that motivates staff and promotes professional growth</li></ul><br>Qualifications<br><br><ul><li>Diploma in Hospitality Management, Business Administration, or related field (preferred)</li><li>Minimum 3 years of relevant experience in hospitality operations, hotel management, or similar corporate operational environment</li><li>Proven experience in shift management, team supervision, and leadership within a fast-paced operational setting</li><li>Strong proficiency with property management systems (PMS) and hotel operational software</li><li>Excellent working knowledge of Microsoft Outlook and Microsoft Office suite</li><li>Exceptional communication and interpersonal skills with the ability to interact effectively with diverse teams and guests</li><li>Demonstrated crisis management and problem-solving abilities with strong analytical skills</li><li>Financial acumen with understanding of revenue management, reconciliation, and budget management</li><li>Knowledge of health, safety, compliance, and regulatory requirements in hospitality operations</li><li>Strong organizational and time management skills with the ability to prioritize multiple tasks efficiently</li><li>Ability to work flexible 24/7 roster schedules, including nights, weekends, and holidays</li><li>Conflict resolution and negotiation skills with a customer-focused mindset</li><li>Proficiency in incident reporting, documentation, and record-keeping</li><li>Resilience, adaptability, and the ability to remain composed under pressure</li><li>Commitment to continuous learning and professional development</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Raffles Hotels &amp; Resorts</strong><br>The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future.&nbsp;&nbsp;Raffles, at distinguished landmark addresses around the world, is the vibrant heart of its destination, curating experiences that are culturally enriching, intellectually stimulating and always respectful of local communities, heritage and the environment. Its timeless elegance, refined manners and spirit of generosity ensure that every visitor arrives as a guest, leaves as a friend and returns as family.<br>&nbsp;</p><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Join a dynamic team and be part of the Fairmont family – with 90+ spectacular properties, and 34 more in the pipeline, in 30 countries around the globe, stretching from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.&nbsp;</p><br><br>Job Description<br><br><p>Lead and support the development and implementation of innovative Food &amp; Beverage concepts across the Raffles and Fairmont brands. Ensure that new openings, renovations, and strategic F&amp;B projects deliver distinctive, commercially successful, and brand-aligned dining experiences. Translate the overarching brand strategy into tangible, compelling restaurant, bar, and experiential offerings throughout the portfolio, enhancing guest satisfaction and driving revenue.</p><br><p>•<strong>Strategic Concept Development &amp; Positioning:</strong></p><br><p>•Lead the end-to-end development of innovative and commercially viable F&amp;B concepts, from ideation to detailed proposition, ensuring alignment with Raffles and Fairmont brand standards and market trends.</p><br><p>•Define unique selling propositions and positioning for all new and renovated F&amp;B outlets to ensure competitive differentiation and guest appeal.</p><br><p>•Conduct comprehensive market research and competitive analysis to identify emerging F&amp;B trends, consumer preferences, and opportunities for brand innovation.</p><br><p>•Develop detailed business cases for proposed F&amp;B concepts, including financial projections, operational requirements, and risk assessments.</p><br><p>•<strong>Project Delivery &amp; Pre-Opening Support:</strong></p><br><p>•Oversee the successful execution of F&amp;B development projects from concept approval through to pre-opening, ensuring adherence to timelines, budgets, and quality standards.</p><br><p>•Collaborate closely with internal development, design, and operations teams, as well as external partners, to ensure seamless integration of F&amp;B concepts into hotel projects.</p><br><p>•Provide expert guidance and support during the design and construction phases, ensuring F&amp;B operational efficiency and guest experience are prioritized.</p><br><p>•Develop and implement pre-opening strategies for F&amp;B outlets, including operational manuals, service standards, and initial menu development in collaboration with culinary teams.</p><br><p>•<strong>Stakeholder Alignment &amp; Governance:</strong></p><br><p>•Act as the primary F&amp;B development liaison with hotel owners and key stakeholders, effectively communicating project vision, progress, and securing buy-in.</p><br><p>•Facilitate decision-making processes by presenting clear, data-driven recommendations and managing expectations across diverse stakeholder groups.</p><br><p>•Establish and maintain robust governance processes for F&amp;B concept approval, ensuring all projects meet brand guidelines, operational feasibility, and financial targets.</p><br><p>•Build strong relationships with internal departments (e.g., Operations, Technical Services, Procurement, Marketing) to ensure collaborative project execution and successful F&amp;B activations.</p><br><p>•<strong>Industry Intelligence &amp; Innovation:</strong></p><br><p>•Continuously monitor global F&amp;B trends, innovations, and best practices within the luxury hospitality sector and beyond.</p><br><p>•Translate market insights into actionable strategies and innovative F&amp;B offerings that enhance brand reputation and guest experience.</p><br><p>•Foster a culture of creativity and continuous improvement within the F&amp;B development process.</p><br><p>•Identify and evaluate potential partnerships with chefs, restaurateurs, and third-party operators to enhance the F&amp;B portfolio.</p><br><p>•<strong>Performance Monitoring &amp; Optimization:</strong></p><br><p>•In collaboration with operations, contribute to the post-opening review of F&amp;B concepts to assess performance against initial objectives and identify areas for refinement.</p><br><p>•Develop scalable F&amp;B concepts and operational models that can be adapted across a diverse global portfolio.</p><br><br>Qualifications<br><br><p>•Senior F&amp;B development professional with a strong international exposure, capable of translating broad brand vision into commercially successful, distinctive, and operationally excellent concepts.</p><br><p>•Extensive experience (10-15+ years) in F&amp;B leadership or development roles within luxury hospitality, including multi-property or corporate F&amp;B development.</p><br><p>•Proven experience in both hotel-based F&amp;B operations and standalone restaurant/bar development and concept creation.</p><br><p>•Recognized for industry awareness, innovative thinking, structured execution, and exceptional stakeholder alignment and management skills.</p><br><p>•Strong exposure to luxury or premium hospitality environments, with a deep understanding of guest expectations and service standards in this segment.</p><br><p>•Demonstrable experience in concept development, pre-opening projects, and the full lifecycle of F&amp;B outlet creation and renovation.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>Join&nbsp;us at Accor,&nbsp;where&nbsp;life pulses&nbsp;with&nbsp;passion!</strong>​</p><br><p>As a&nbsp;pioneer&nbsp;in the art of&nbsp;responsible&nbsp;hospitality, the Accor Group&nbsp;gathers&nbsp;more&nbsp;than&nbsp;45 brands, 5,600&nbsp;hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.&nbsp;While&nbsp;each&nbsp;brand has&nbsp;its&nbsp;own&nbsp;personality,&nbsp;where&nbsp;you&nbsp;will&nbsp;be&nbsp;able to&nbsp;truly&nbsp;find&nbsp;yourself,&nbsp;they&nbsp;all&nbsp;share&nbsp;a&nbsp;common&nbsp;ambition: to&nbsp;keep&nbsp;innovating&nbsp;and&nbsp;challenging&nbsp;the&nbsp;status-quo.​</p><br><p>By&nbsp;joining&nbsp;us,&nbsp;you&nbsp;will&nbsp;become&nbsp;a&nbsp;Heartist®,&nbsp;because&nbsp;hospitality&nbsp;is, first and&nbsp;foremost, a&nbsp;work&nbsp;of&nbsp;heart.​</p><br><p>You&nbsp;will&nbsp;join&nbsp;a&nbsp;caring&nbsp;environment&nbsp;and a team&nbsp;where&nbsp;you&nbsp;can&nbsp;be&nbsp;all&nbsp;you&nbsp;are. You&nbsp;will&nbsp;be&nbsp;in a&nbsp;supportive&nbsp;place to&nbsp;grow, to&nbsp;fulfil&nbsp;yourself, to&nbsp;discover&nbsp;other&nbsp;professions and to&nbsp;pursue&nbsp;career&nbsp;opportunities, in&nbsp;your&nbsp;hotel&nbsp;or in&nbsp;other&nbsp;hospitality&nbsp;environments, in&nbsp;your&nbsp;country or&nbsp;anywhere&nbsp;in the world!​</p><br><p>You&nbsp;will&nbsp;enjoy&nbsp;exclusive&nbsp;benefits,&nbsp;specific&nbsp;to the&nbsp;sector&nbsp;and&nbsp;beyond, as&nbsp;well&nbsp;as&nbsp;strong&nbsp;recognition for&nbsp;your&nbsp;daily&nbsp;commitment.​</p><br><p>Everything&nbsp;you&nbsp;will&nbsp;do&nbsp;with&nbsp;us,&nbsp;regardless&nbsp;of&nbsp;your&nbsp;profession,&nbsp;will&nbsp;offer&nbsp;a&nbsp;deep&nbsp;sense&nbsp;of&nbsp;meaning,to&nbsp;create&nbsp;lasting,&nbsp;memorable&nbsp;and&nbsp;impactful&nbsp;experiences&nbsp;for&nbsp;your&nbsp;customers,&nbsp;for&nbsp;your&nbsp;colleagues&nbsp;and for the&nbsp;planet.</p><br><p><strong>Hospitality&nbsp;is&nbsp;a&nbsp;work&nbsp;of&nbsp;heart,</strong>​<br><strong>Join&nbsp;us and&nbsp;become&nbsp;a&nbsp;Heartist®.</strong></p><br><br>Job Description<br><br><p>First impressions are everything! As a Guest Service Agent , you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Manage all activities relevant to the Front Desk such as the reception, check in / out, cashiering, foreign exchange and assisting guest with inquiries.</p><br><p>• Welcomes guests and takes care of them from their arrival through to departure &nbsp;</p><br><p>• Maintain cashier float and ensure accurate daily report of all money received</p><br><p>• Contributes to guests' permanent satisfaction by providing high quality services throughout their stay<br>• Helps meet the department's quantitative targets through his/her sales efforts</p><br><p>• Helps encourage guest loyalty by developing friendly, personalized relationships<br>• Ensures that administrative procedures never take priority over guest relations<br>• Anticipates guests' needs and takes them into consideration<br>• Deals swiftly, efficiently and sensitively to guest complaints and follows through</p><br><p>• Ensure front desk work area is kept clean and in an orderly state at all time.</p><br><br>Qualifications<br><br><ul><li>Service focused personality is essential; experience is an asset.</li><li>Prior experience working with Opera or a related system.</li><li>Fluency in Arabic&nbsp;and English&nbsp;Language any&nbsp;additional languages are&nbsp;a plus.</li><li>Bachelors or diplomas/certifications are&nbsp;required.</li><li>&nbsp;Relevant experience is a must with in Hotel industry.</li></ul><br>Additional Information<br><br><p>Our commitment to Diversity &amp; Inclusion:<br>We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p>Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.</p><br><br>Job Description<br><br><ul><li>Consistently offer professional, friendly and engaging service</li><li>Assist in the all operations of ReConnect membership program and to have knowledge of all Fitness classes and offerings</li><li>Assist guest with the check-in to facilities</li><li>Assist guests with product information and retail sales</li><li>Provide guest information relating to Fitness Classes, Pool Day Pass and special offers, membership offerings</li><li>Assist guest with payment collection for their respective membership</li><li>Prepare agreement as per requirements</li><li>Brief the guest about his benefits as part of his membership</li><li>Being able to solve guests issues, concerns</li><li>Follow departmental policies and procedures</li><li>Follow all safety and sanitation policies</li><li>Report any problems or questions to ReConnect Assistant manager</li><li>Maintain membership database</li><li>Maintain membership records</li><li>Respond in a professional manner to members enquires and assisting with any requests with regards to their membership</li><li>Consolidate monthly reporting of all membership activities</li><li>To report anything which may be a Health &amp; Safety hazard</li><li>Other duties as assigned</li></ul><br>Qualifications<br><br><ul><li>Previous experience in luxury hotel environment desirable but not essential</li><li>High School diploma, vocational training and/or 1 year work experience.</li><li>Fluent in English (written &amp; verbal) essential.</li><li>Friendly and pleasant disposition with people interaction skills.</li><li>Highly level of personal cleanliness and grooming. Previous Fitness center experience preferred</li><li>CPR and First Aid certification preferred</li><li>Excellent communication and organizational skills</li><li>Russian speaker</li><li>Attention to details</li><li>High problem solving ability</li></ul> </div>