Jobs In Trade Centre 1

Contact Centre Agent – Arabic Speaker Location: Dubai, UAEContract: 3 Months Industry: Retail / E-commerce Salary: AED 4,500–4,800 per month Joining: Immediate Language: Arabic & English – Mandatory<br>We are looking for an Arabic-speaking Contact Centre Agent with retail or e-commerce experience to support customers across calls, emails, and live chat.<br>Key Responsibilities Handle inbound and outbound customer calls, emails, and live chats. Assist customers with product availability, pricing, specifications, colours, sizes, and promotions. Support e-commerce orders, order tracking, payments, and delivery-related queries. Coordinate with stores, warehouse, logistics, and delivery teams for order resolution. Manage customer requests related to returns, exchanges, refunds, cancellations, and warranty claims. Resolve complaints including delayed deliveries, damaged products, missing items, and incorrect orders. Guide customers on online shopping, account queries, payment processes, and website navigation. Provide information on stores, operating hours, stock availability, and promotions. Maintain accurate customer interactions and case updates in the CRM / ticketing system. Follow up with customers and ensure timely resolution and customer satisfaction.<br>Candidate Requirements Fluent Arabic and English – spoken and written. Minimum 1 year of experience in Retail / E-commerce Customer Service. Experience handling voice and non-voice customer interactions. Good understanding of online orders, deliveries, returns, refunds, and customer complaints. Strong communication and customer-handling skills. Experience using CRM / ticketing systems preferred. Candidates requiring visa sponsorship. Immediate availability is mandatory.<br>Key Skills Arabic Customer Service | Contact Centre | Call Centre | Arabic Speaker | Bilingual Customer Service | Inbound Calls | Outbound Calls | Live Chat Support | Email Support | Retail Customer Service | E-commerce Support | Order Management | Order Tracking | Delivery Coordination | Returns & Refunds | Exchange Management | Complaint Resolution | Customer Experience | CRM | Ticketing Systems | Customer Engagement | After-Sales Support | Online Shopping Support | Payment Queries | Logistics Coordination | CSAT | Escalation Management | Customer Retention | English Communication | Arabic Communication

The incumbent will be responsible for checking LC/SBLC/Collection documents under Export/Import as per Bank’s internal policies as well as ICC guidelines and lodging the transactions in the processing system. The coverage will be all the areas of Trade Finance for various business segments.<br>Key Result Areas<br>- Process transactions related to Trade Finance Transactions (Import LC, Export LC, Guarantees, Import and Export Collections) as a Backup.<br><br>- Handle Islamic Trade Operations documents, and ensure all requirements are met as per Shariah requirements<br><br>- Review customer complaints and take immediate action to satisfy them.<br><br>- Ensure errors/knowledge gaps resulting in rejection of docs are shared with line manager/team to address customer service issues.<br><br>- Manage the Export Advising dispatch process<br><br>- QC for Shipping Guarantees<br><br>- Backup for all branches for Scanning<br><br>- Preparing/tracking all new received and lodged documents for BNC LODG.<br><br>- Scanning of documents. & Rescanning of all types of document (as per requirements)<br><br>- Supporting the scanning team with any assistance<br><br>- Support the scanning team to ensure tasks are completed smoothly and offer assistance whenever needed.<br><br>- BNC doc dispatching.<br><br>- Support for All FTC front desk activities at the DOZ branch.<br><br>- Ad-hoc tasks given by the Team Head<br><br>- Coordinate with branches and internal stakeholders to ensure smooth operations<br><br>- Support and guide team members to ensure operational efficiency and service quality<br><br><br>Knowledge, Skills and Experience<br>- Bachelor's Degree<br><br>- At least 5-8 years of relevant working experiences in Trade Operations<br><br>- Document checking experience of 2-3 years is a must.<br><br>- Strong communication skills and interpersonal skills<br><br>- Proficiency in MS Office (Word and Excel)<br><br>- Attentive to details, strong analytical skills and interpersonal skills<br><br>- Able to work under pressure, excellent organizational skills and good team player.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span>The position is responsible for exercising due diligence in checking shipping documents drawn under Letters of Credits and collection, Control activities, respond to customer enquiries and complaints.</span></span></p><br><ul><li><p><span><span>Ensure timely dispatch of physical documents under LC and Collection upon processing.</span></span></p><br></li><li><p><span><span>Responsible for timely checking vendor invoices for trade services and raise payments.&nbsp;</span></span></p><br></li><li><p><span><span>Responsible for the reconciliation of E-Guarantee and vendor payment entries.</span></span></p><br></li><li><p><span><span>Responsible for providing training and assisting branch staff for dispatching documents under LC and Collections.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Responsible for UAT on various trade base system and automation reports whenever required.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Ensure timely validation of internal control reports and reporting to different stakeholders.</span></span></p><br></li><li><p><span><span>Responsible to do quality check across various trade products transactions, maintain unit risk registers, ORE, RAR, Finding closures and timely updating on system.&nbsp;</span></span></p><br></li><li><p><span><span>Responsible for ensuring timely, complete, and accurate processing of Trade Finance transactions (including performing all relevant controls) within own area of responsibility.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Responsible for handling queries from customers, processing team, Scanning team, relationship managers, Courier vendor team and correspondent banks.&nbsp;</span></span></p><br></li><li><p><span><span>Responsible for preparing various monthly reports and send to different stakeholders.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Responsible for timely checking and validating the monthly reports for regulatory reporting.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Responsible for verifying and preparing data for internal and external audit requirements.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Coordinate with finance and accounting departments to ensure accurate and timely payment of various vendor payments.&nbsp;</span></span></p><br></li><li><p><span><span>&nbsp;Ensure all procedures, practices comply with banks policy and guidelines.</span></span></p><br></li></ul><ul><li><p><span><span>Bachelor's Degree</span></span></p><br></li><li><p><span><span>3-5 years of relevant working experience in Trade Finance Operations.</span></span></p><br></li><li><p><span><span>Understanding of Trade documents.</span></span></p><br></li><li><p><span><span>Good communication skills and interpersonal skills.</span></span></p><br></li><li><p><span><span>Proficiency in MS Office (Power Point, Word and Excel).&nbsp;</span></span></p><br></li><li><p><span><span>Experience of handling new System UATs, requirements and Defects and flexible to learn new systems.</span></span></p><br></li><li><p><span><span>Able to work under pressure and good team player.</span></span></p><br></li></ul><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Join Our Team at Eaton: Empowering Tomorrow, Today! <br>&nbsp;<br>Dubai serves as a strategic hub for Eaton’s Middle East operations, bringing together commercial, engineering, manufacturing, and support teams within a globally connected business environment. Building on more than 40 years in the region, Eaton recently announced the development of a new sustainable campus in Dubai, reinforcing our long‑term investment in growth, collaboration, and capability building.<br>&nbsp;<br><strong>Eaton's Global Data Center Segment </strong>is focused on helping data centers realize real business benefits today while optimizing their operations for the future. With the rise of big data, edge computing and cloud, data centers are under pressure to be more high-performing, sustainable and cost-effective than ever, without compromising resilience or security. At the same time, new opportunities and revenue streams require faster speed-to-market. With our digital intelligence, world-class cyber-secure products and services, reliable, compatible solutions and engineering expertise, we help data centers realize real business benefits today while optimizing their operations for the future.<br><br><p>The <strong>Senior Advanced Systems Engineer</strong> is a strategic engineering role within Eaton’s Global Data Centre organisation, responsible for evaluating emerging technologies, developing future infrastructure and supporting the evolution of next-generation mission critical systems.&nbsp;</p><br><br><p>Working alongside Global Solutions Architects, Engineering and Product Management, the role applies engineering expertise, technology foresight to assess future trends, validate new concepts and influence Eaton’s long-term technical direction.&nbsp;</p><br><br><p>The role is primarily focused on future capability development rather than&nbsp;design&nbsp;delivery, while&nbsp;maintaining&nbsp;a strong engineering foundation through technical&nbsp;evaluation, validation&nbsp;and&nbsp;engineering studies.&nbsp;</p><br><br><br>What you’ll do: <br><br><p><strong>Future Technologies &amp; Innovation&nbsp;</strong></p><br><br><ul><li>Evaluate emerging technologies and future data centre architectures.&nbsp;</li><li>Research technology trends across AI infrastructure, power systems, cooling, digital infrastructure and grid integration.&nbsp;</li><li>Assess the technical readiness and engineering feasibility of future technologies.&nbsp;</li><li>Support proof-of-concept activities and innovation programmes.&nbsp;</li></ul><p><strong>Engineering &amp; Technical Validation&nbsp;</strong></p><br><br><ul><li>Apply engineering principles to validate future system concepts.&nbsp;</li><li>Develop engineering studies, technical assessments and technology evaluations.&nbsp;</li><li>Ensure future concepts remain technically robust, practical and deployable.&nbsp;</li><li>Support the transition of validated concepts into future engineering standards and methodologies.&nbsp;</li></ul><p><strong>Industry &amp; Technical Leadership&nbsp;</strong></p><br><br><ul><li>Support Global Solutions Architects through technical design, research and strategic analysis.&nbsp;</li><li>Engage with technology partners, consultants, standards bodies and industry forums.&nbsp;</li><li>Produce technical papers, white papers and future technology recommendations.&nbsp;</li><li>Share technical insight across Engineering, Product Management and Technology teams.&nbsp;</li></ul><br>Qualifications: <br><ul><li>Bachelor’s Degree in Electrical Engineering or related discipline; Master’s preferred.&nbsp;</li><li>Chartered Engineer (preferred).&nbsp;</li><li>Minimum 10 years’ experience in mission critical infrastructure, power systems or data centre engineering.</li></ul><br>Skills: <br><ul><li>Strong engineering compentency in electrical infrastructure, power distribution and integrated systems.&nbsp;</li><li>Demonstrated ability to evaluate emerging technologies using sound engineering judgement.&nbsp;</li><li>Excellent analytical, communication and technical writing skills.&nbsp;</li><li>Proven curiosity, innovation mindset and commitment to continuous learning.</li><li>Experience with Nvidia or AMD is highly appreciated</li><li>Proficiency in English</li></ul><p><span>#LI-SA2</span></p><br><br>What we offer: <br><ul><li>Competitive compensation and benefits, aligned with your experience and impact.</li><li>Opportunity to work on challenging, high‑impact projects within a dynamic and collaborative team environment.</li><li>Your aspirations matter – Eaton actively supports internal mobility and promotes from within whenever possible.</li><li>Your growth matters – We invest in long‑term development through continuous learning, upskilling, and global programs via Eaton University.</li><li>Your contributions matter – Reliability, safety, efficiency, and sustainability are at the heart of what we do, driving meaningful impact on people’s lives and the environment.</li><li>Your wellbeing matters – Health, safety, and wellness are a priority. At Eaton, wellbeing goes beyond programs, empowering employees with the tools and environment to thrive.</li></ul><br><p><span><strong>Living and Working in Dubai</strong></span></p><br><br><p><span>Dubai is an internationally connected city that offers strong professional opportunities within a truly global environment. Living and working in Dubai means being part of a diverse, forward‑looking business community, supported by modern infrastructure, excellent connectivity, and a well‑established expatriate ecosystem.</span></p><br><br><p>At Eaton, employees based in Dubai are part of a stable, well‑governed organization that brings together global teams, clear ways of working, and the flexibility needed to support both performance and long‑term career development.</p><br><br><p><span><em><br><strong>Ready to make a difference? Join Eaton’s Dubai Team and be part of a company shaping the future of sustainable manufacturing and power management!</strong></em></span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><b>Job Summary</b> <br></span><p><span>Responsible for supporting transactors and the team achieve revenue targets, leading Pipeline submission, Monthly Business reviews, Accurate PMIs, DIFC classification reporting. Supporting in preparing Deal Memos and Transactions Memos.</span><br><span>• &nbsp; &nbsp;Supporting revenue targets set for structured trade transactions.</span><br><span>• &nbsp; &nbsp;The role involves drafting pre-screening memos, expressions of interest / response to requests for proposals, pitch books, BCAs, bespoke DoIs, and documentation of structured trade transactions.</span><br><span>• &nbsp; &nbsp;Working in tandem with SST transactors.</span><br><span>• &nbsp; &nbsp;The role will involve executing bespoke trade finance solutions for client needs, including but not limited to open a/c financing, inventory/warehouse finance,complex documentary trade transactions, etc.</span><br><span>• &nbsp; &nbsp;The role will also involve reporting team performance statistics on a monthly basis.</span></p><br><br> <p><span><strong>Strategy</strong></span><br><span>• &nbsp; &nbsp;Understanding of Client</span><br><span>• &nbsp; &nbsp;Deep understanding of clients’ business needs, footprint, buying centres, decision makers, etc.</span><br><span>• &nbsp; &nbsp;Together with the transactors, owns Account Plan commitments related to structured trade transactions.</span><br><span>• &nbsp; &nbsp;Understanding of trade products and its applicability to solve client needs.</span><br><span>• &nbsp; &nbsp;Assist transactors originate and scope by employing a consultative approach of finding needs and providing solutions to clients either directly or through trade sales teams / RMs.</span></p><br><br><b>Key Responsibilities</b> <br><p><span><strong>Business</strong></span><br><span><strong>Structure and Negotiate&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Together with the transactors, develop structures and prepare pitch books / response to RfPs to meet clients financing needs. Assist transactors in identifying explicit and implied client needs, engaging key influencers and decision makers, developing solutions and leading proposals and pitches to clients.</span><br><span>• &nbsp; &nbsp;Preparing and negotiating (together with the transactors) term sheets with the client. To vet the underlying commercial contracts, if any.</span><br><span>• &nbsp; &nbsp;Help ensure deal selection is optimal.</span><br><span>• &nbsp; &nbsp;To interface and engage with In-house Legal and external counsel as applicable to ensure the documentation is robust and in line with banks requirements.</span><br><span>• &nbsp; &nbsp;To engage various teams and work to resolve operational, regulatory &amp; compliance, accounting and tax issues.</span><br><span>• &nbsp; &nbsp;Assist structure the solutions for the distribution/sell down of the assets (developed through various structures including ECAs, credit insurance, primary market distribution etc).</span><br><span>• &nbsp; &nbsp;Run appropriate pricing calculators to price the transaction appropriately and charge structuring fees commensurate with the risk, solution and efforts.</span></p><br><br> <p><span><strong>Processes</strong></span><br><span><strong>Delivery and Execution&nbsp;</strong></span><br><span>• &nbsp; &nbsp;To be aware of the operational aspects of each product and systems so that structures are developed which keeps operational risks at accepted levels.</span><br><span>• &nbsp; &nbsp;To coordinate with the delivery teams to ensure that draw downs happen smoothly.</span></p><br><br> <br><p><span><strong>Risk Management</strong></span><br><span>• &nbsp; &nbsp;To be able to prepare pre-screening memos and credit memos so that deal structure, risks and revenue economics can be effectively communicated to relevant stakeholders.</span><br><span>• &nbsp; &nbsp;To help ensure that the solutions are in line with the banks policies and deviations are appropriately identified and approvals sought.</span><br><span>• &nbsp; &nbsp;To assist discuss structure and risks along with RM teams and credit.</span><br><span>• &nbsp; &nbsp;To ensure key risk triggers are monitored.</span><br><span>• &nbsp; &nbsp;To keep track of deal BCA renewals.</span></p><br><br> <p><span><strong>Governance&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Build strong knowledge of local regulations and initiatives of local industry bodies to ensure the business is ahead of the regulatory change agenda.</span><br><span>• &nbsp; &nbsp;Proactively engage business &amp; functional partners / stakeholders to drive the origination sales agenda with clients.</span><br><span>• &nbsp; &nbsp;Maintain a strong MIS and prepare reports for senior management reviews.</span><br><span>• &nbsp; &nbsp;Promote the SCB brand and exemplify the values of the Group in all undertakings, including adherence to the Group Code of Conduct.</span></p><br><br> <p><span><strong>Regulatory &amp; Business Conduct&nbsp;</strong></span><br><span>• &nbsp; &nbsp;Display exemplary conduct and live by the Group’s Values and Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.&nbsp;</span><br><span>• &nbsp; &nbsp;Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.</span></p><br><br> <br><p><span><strong>Key stakeholders</strong></span><br><span>Internal</span><br><span>• &nbsp; &nbsp;SST transactors.</span><br><span>• &nbsp; &nbsp;Country and Regional Trade Heads and TB heads.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Products.</span><br><span>• &nbsp; &nbsp;Country and Regional Heads of Coverage.</span></p><br><br> <p><span>External</span><br><span>• &nbsp; &nbsp;Represent SCB and Transaction Banking with all stakeholders including Clients and industry bodies.</span></p><br><br><b>Skills and Experience</b> <br><p><span>• &nbsp; &nbsp;Proven risk management capabilities</span><br><span>• &nbsp; &nbsp;Strong analytical capability</span><br><span>• &nbsp; &nbsp;Well-developed influencing skills</span><br><span>• &nbsp; &nbsp;Ability to manage and engage team in global, multi-function environment with sometimes shared or matrixed reporting lines.</span><br><span>• &nbsp; &nbsp;Strong commercial awareness and ability to spot cross sell opportunities through developments in the market and client requirements.</span><br><span>• &nbsp; &nbsp;Strong drive for results, ability to plan, track and follow through to drive results</span><br><span>• &nbsp; &nbsp;Proven experience of managing change&nbsp;</span><br><span>• &nbsp; &nbsp;Thorough understanding of complex clients and ability to deliver in challenging situations</span><br><span>• &nbsp; &nbsp;Service excellence part of our DNA</span></p><br><br><b>Qualifications</b> <br><p><span><strong>Experience</strong></span><br><span>• &nbsp; &nbsp;Broad banking experience with exposure to clients of Africa and / or Middle East.</span><br><span>• &nbsp; &nbsp;Knowledge of Trade products.</span><br><span>• &nbsp; &nbsp;Proven ability to run independently with opportunities once they are identified.</span><br><span>• &nbsp; &nbsp;Lead discussions with internal stakeholders including RM teams, credit, CRC and operations.&nbsp;</span><br><span>• &nbsp; &nbsp;Teamwork: ability to work in a cross cultural team and maximize the team effort.</span></p><br><br> <p><span><strong>Knowledge</strong></span><br><span>• &nbsp; &nbsp;Basic Structured Trade knowledge.</span><br><span>• &nbsp; &nbsp;Ability to handle documentation.</span><br><span>• &nbsp; &nbsp;Managing deal lifecycle post identification of transactions - structuring to term-sheet/credit workshopping /negotiating facility docs/execution.</span><br><span>• &nbsp; &nbsp;Good credit understanding and experience. Coordinate input and approvals from internal stakeholders on the solutions.</span><br><span>• &nbsp; &nbsp;Risk – Exposure to credit analysis and BCA writing of complex clients. Experience of executing multi geography transactions with understanding of legal and regulatory implications will be beneficial.</span><br><span>• &nbsp; &nbsp;Exposure to ECA, Insurance, Syndications, risk participation and True sale will be beneficial.</span><br><span>• &nbsp; &nbsp;CCC certified.</span></p><br><br> <br><p><span><strong>Skills</strong></span><br><span>• &nbsp; &nbsp;Ability to assist transactors identify client needs and create solutions to generate new to bank business.</span><br><span>• &nbsp; &nbsp;Providing inputs on transaction structuring, whilst conforming to the Bank’s policies and client’s objectives.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.</span><br><span>• &nbsp; &nbsp;Ability to assist transactors probe the commercial implications of client‘s needs and provide solutions and advice that positively impact the client’s operational and financial performance.</span><br><span>• &nbsp; &nbsp;Strategic: ability to have an independent view on transactions, and willingness to challenge transactors.</span><br><span>• &nbsp; &nbsp;Analytical: ability to search for reasons and causes behind events and decisions and be able to brainstorm on all the factors that might affect a situation. Ability to understand, and communicate industry and business risks and find solutions that fit within acceptable risk levels.</span><br><span>• &nbsp; &nbsp;Effective communication skills: Well-developed written and spoken communication skills to promote SCB capabilities within the SCB Group and externally and ability to coordinate and manage multiple stakeholders.</span><br><span>• &nbsp; &nbsp;Diligence – Help ensure deals are closed efficiently, fees booked within committed timelines and budgets are met.</span></p><br><br> <p><span><strong>Behaviours</strong></span><br><span>• &nbsp; &nbsp;Wants to be a partner of the transactors – to provide inputs, challenge thoughts, and take work out of the transactors’ plate and run independently.</span><br><span>• &nbsp; &nbsp;Strong credibility with key stakeholders, i.e. Risk, RMs and Transaction Banking teams.</span><br><span>• &nbsp; &nbsp;Sharp commercial focus, analytical mindset, consultative engagement style, innovative problem solving approach, and strong achievement orientation</span></p><br><br><b>About Standard Chartered</b> <br><p>We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p><br><br> <p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p><br><br> <p>Together we:</p><br><br> <ul> <li><b>Do the right thing</b>&nbsp;and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li> <li><b>Never settle,</b>&nbsp;continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li> <li><b>Are better together,</b>&nbsp;we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li> </ul><br><b>What we offer</b> <br><p><b>In line with our Fair Pay Charter,</b>&nbsp;we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p><br><br> <ul> <li><b>Core bank funding for retirement savings, medical and life insurance,</b>&nbsp;with flexible and voluntary benefits available in some locations.</li> <li><b>Time-off</b>&nbsp;including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li> <li><b>Flexible working</b>&nbsp;options based around home and office locations, with flexible working patterns.</li> <li><b>Proactive wellbeing support</b>&nbsp;through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,&nbsp;global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li> <li><b>A continuous learning culture</b>&nbsp;to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li> <li><b>Being part of an inclusive and values driven organisation,</b>&nbsp;one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li> </ul><br> </div>

Role Description The Trade Finance Officer is a part-time role based in Abu Dhabi with a hybrid work arrangement, combining on-site presence with some work-from-home flexibility. The role involves managing trade finance activities related to ECSB’s projects and partner engagements, including reviewing and processing trade documentation and ensuring compliance with relevant standards and regulations. Day-to-day tasks include handling letters of credit and trade operations, monitoring transaction flows, coordinating with financial institutions and project partners, and maintaining accurate records. The Trade Finance Officer will analyze trade finance risks, support the development of financial procedures for international collaborations, and provide clear, timely reporting to internal stakeholders. The position also requires close collaboration with research and program teams to align financial processes with ECSB’s mission and project objectives. Qualifications Strong knowledge of trade finance instruments, including Letters of Credit and related documentation practices. Solid understanding of Finance principles and the ability to interpret financial data for trade-related activities. Experience in Trade Operations, including processing transactions, documentation checks, and coordination with banks and counterparties. Familiarity with Trading environments and international trade workflows, with attention to risk management and compliance. Working knowledge of UCP 600 and other relevant international rules and standards governing documentary credits. Bachelor’s degree in Finance, Business, Economics, or a related field; a relevant professional certification in trade finance is an asset. Strong analytical, numerical, and problem-solving skills, with high attention to detail and accuracy. Effective written and verbal communication skills in English; additional regional languages are an advantage. Ability to work independently, manage part-time schedules, and collaborate in a multicultural, research-oriented environment. Proficiency with standard office software and financial systems; experience with trade finance platforms is beneficial.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Engagement: Paid, part-time advisory role during the initial stage</p><p>Experience: Minimum 10 years; ideally 12–20 years in customs, import-export, freight forwarding, trade compliance, or international trade operations</p><p>The advisor will:</p><p>Validate TRADEVA’s HS-code and landed-cost calculation engines;</p><p>Map UAE and international customs procedures;</p><p>Define shipping, customs, and document workflows for the application;</p><p>Identify customs, logistics, and trade-compliance risks;</p><p>Support partnerships with freight forwarders, carriers, warehouses, and customs brokers;</p><p>Translate practical trade experience into digital product rules, alerts, and requirements; and</p><p>Help prepare TRADEVA for expansion across GCC, Asian, European, and African trade corridors.</p><p>The ideal candidate should have strong practical experience with Dubai Customs, Jebel Ali, UAE free zones, customs valuation, duties and VAT, shipping documents, demurrage and detention, restricted goods, and international trade operations.</p><p>For the right person, the role may develop into a full-time leadership position as Head of Trade Operations &amp; Customs Intelligence, subject to mutual fit, funding, performance, and company growth.</p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p>Fluent English; Arabic is highly preferred</p><p>10+ years of practical customs, logistics or international-trade experience</p><p>Trade compliance, risk identification and problem-solving</p><p>UAE customs clearance and import-export procedures</p><p>Dubai Customs, Jebel Ali Port, Dubai Trade and Mirsal experience</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Trade Compliance Manager Arabic Speaker (F/M) </span> <br> <br> <br> <br> <span>Date:&nbsp; </span> <span>24 août 2026 </span> <br> <br> <br> <br> <span>Lieu:&nbsp; </span> <span> </span><p> <span>Dubai, AE </span> </p><br><br> #job-location.job-location-inline { display: inline; } <br> <br> <br> <br> <span> <span></span></span><p><span><strong>If you’ve worn a pair of glasses, we’ve already met.</strong></span></p><br><br> <p><br><span>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over <strong>150 countries</strong> access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi &amp; Viganò and the GrandVision network), and leading e-commerce platforms.</span></p><br><br> <br> <p><span>Join our global community of over <strong>190,000 dedicated employees</strong> around the world in driving the transformation of the eyewear and eyecare industry.</span></p><br><br> <p><span><u>Discover more by following us on LinkedIn!</u></span></p><br><br> <br> <p><br><span><strong>Your #FutureInSight with EssilorLuxottica</strong></span></p><br><br> <p><span>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? ​Join us in redefining the boundaries of what’s possible!​</span></p><br><br><p><span><strong>Your role</strong></span></p><br><br> <p><span>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.</span></p><br><br> <p><span>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.</span></p><br><br> <p><span>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.</span></p><br><br> <br> <p><span><strong>Main responsibilities</strong></span></p><br><br> <ul> <li><span>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region.</span></li> <li><span>Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets.</span></li> <li><span>Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives.</span></li> <li><span>Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution.</span></li> <li><span>Design and implement standard operating procedures that support compliance, operational efficiency, and business scale.</span></li> <li><span>Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed.</span></li> <li><span>Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders.</span></li> <li><span>Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities.</span></li> <li><span>Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution.</span></li> <li><span>Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability.</span></li> <li><span>Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.</span></li> </ul> <br> <p><span><strong>Your profile</strong></span></p><br><br> <ul> <li><span>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist.</span></li> <li><span>Proven experience in import and export operations.</span></li> <li><span>Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement.</span></li> <li><span>Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities.</span></li> <li><span>Understanding of Free Trade Zones and special airport operations.</span></li> <li><span>Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets.</span></li> <li><span>Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities.</span></li> <li><span>Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities.</span></li> <li><span>Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems.</span></li> <li><span>English and Arabic are required.</span></li> </ul> <ul> <li><span><strong>French and/or Italian</strong> language skills are a strong plus.</span></li> <li><span>Additional languages are highly welcome.</span></li> <li><span>Experience helping build or transform Trade Compliance operations in a scaling or evolving business.</span></li> <li><span>Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling.</span></li> <li><span>Comfortable working across time zones.</span></li> <li><span>Experience working in a matrixed, international environment with cross-border stakeholders.</span></li> </ul> <p><span>The ideal candidate is a builder: practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.</span></p><br><br> <br> <br> <br> <br> .jobTitle{ display:none !important; } <br> <br> <br> <br><br> </div>

Job Description<br><br>At RAKBANK, we believe in fostering a culture of innovation, growth, and excellence. We are not just a bank, we are a community that thrives on teamwork, cutting-edge solutions, and the highest standards of governance.<br><br>The Trade Finance Officer plays a key role in ensuring the efficient processing and control of Trade Finance transactions while maintaining compliance with bank policies, regulatory requirements, and international trade standards. This role supports both funded and non-funded trade products, ensuring operational excellence, risk mitigation, and superior service delivery to internal and external customers.<br><br>What You'll Be Doing<br><br> Process Trade Finance transactions including Letters of Credit (Import & Export), Bank Guarantees, Documentary Collections, Shipping Guarantees, Trust Receipts, and related amendments. Review trade documents to ensure compliance with approved facilities, internal policies, regulatory requirements, and international trade rules. Ensure accurate and timely processing of transactions in line with agreed service levels and operational standards. Verify customer instructions and supporting documentation prior to transaction execution. Monitor transaction maturities, outstanding obligations, and pending cases to ensure timely action and resolution. Liaise effectively with customers, correspondent banks, and internal stakeholders to resolve trade-related queries and discrepancies. Support settlement and funding activities related to trade finance transactions. Maintain accurate transaction records and ensure proper documentation, filing, and archival in line with audit requirements. Ensure strict adherence to UCP 600, URDG, ISP98, ICC guidelines, AML procedures, sanctions screening requirements, and internal compliance standards. Identify, escalate, and assist in mitigating operational, transactional, and compliance risks. Support internal and external audit reviews by providing complete and accurate information within required timelines. Contribute to continuous process improvement initiatives to enhance operational efficiency, customer experience, and productivity. Ensure all operational activities are carried out with a strong focus on risk management, service excellence, and regulatory compliance. <br><br>What You Should Have<br><br> Bachelor's Degree in Finance, Banking, Commerce, Business Administration, or an equivalent qualification. Minimum 3-5 years of experience in Trade Finance Operations within a banking or financial services environment. Good understanding of funded and non-funded Trade Finance products and transaction processing. Working knowledge of international trade practices, SWIFT messaging, and trade finance systems. <br><br>What We Are Looking For<br><br> Strong knowledge of Trade Finance Operations and international trade products. Understanding of UCP 600, URDG, ISP98, ICC Guidelines, and related regulatory requirements. Knowledge of AML, sanctions compliance, and operational risk controls. Strong attention to detail with a high level of accuracy in transaction processing. Analytical and problem-solving capabilities. Effective stakeholder management and communication skills. Ability to prioritize and manage multiple tasks within tight deadlines. Customer-focused mindset with a commitment to service excellence. Strong collaboration and teamwork skills. Process improvement orientation and continuous learning mindset. Proficiency in banking applications and Microsoft Office tools. <br><br>What's In It For You<br><br> Pay for performance culture (competitive and performance-linked compensation) Diverse workforce and inclusive culture Career development and growth opportunities by design Exposure to a leading Trade Finance environment Work with the best minds in the field Opportunity to enhance your expertise across Trade Finance products and operations Comprehensive medical coverage for you and your family Life insurance and employee wellbeing benefits Get opportunities to bring your whole self to the organization and perform at your best

If you’ve worn a pair of glasses, we’ve already met.<br><br>We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, Lens Crafters, Salmoiraghi & Viganò and the Grand Vision network), and leading e-commerce platforms.<br><br>Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.<br><br>Discover more by following us on Linked In!<br><br>Your #Future InSight with Essilor Luxottica<br><br>Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible!<br><br>Your role<br><br>Essilor Luxottica’s EMEA Trade Team is seeking a Trade Operations Lead to shape and build our Trade Operations capability across the GCC region, based in Dubai. This role will serve as the sole Trade Compliance representative in Dubai, supporting the broader GCC business and acting as a key partner to regional and global stakeholders.<br><br>The successful candidate will play a foundational role in the design and implementation of a robust Trade Compliance operations program from the ground up, working closely with Customs and Trade Compliance teams in France, Italy, and Poland. This is a hands-on role that requires strong operational trade expertise and confidence in driving stakeholder influence, process design, training support, and a practical, data-driven mindset.<br><br>The ideal candidate will bring prior GCC regional experience and a background working in Dubai as a Trade Analyst, Trade Consultant, Customs Broker, and/or Trade Specialist, with direct exposure to import/export operations and customs processes across the region.<br><br>Main Responsibilities<br><br>Lead the development and implementation of a scalable Trade Operations and Trade Compliance program for the GCC region. Act as the primary Trade Compliance point of contact in Dubai, supporting the business across GCC markets. Partner closely with Customs and Trade Compliance teams in France, Italy, and Poland to align regional operations with global standards and business objectives. Assess current operating models, identify Trade Compliance gaps, and define practical solutions to strengthen processes, controls, and execution. Design and implement standard operating procedures that support compliance, operational efficiency, and business scale. Support the creation of a stakeholder training program, including development of materials and on-site delivery of training where needed. Collaborate cross-functionally with internal business teams, external partners, customs authorities, brokers, and freight forwarders. Support customs recordkeeping, reporting, post-entry review, corrective actions, and continuous improvement activities. Drive disciplined operational oversight across import and export activities, ensuring compliant and efficient execution. Bring a modern, forward-looking perspective to Trade Operations by identifying cost-effective methods, digital tools, and practical solutions that improve visibility, control, and scalability. Use data, reporting, and business intelligence to deliver clear Trade Compliance insights and support informed decision-making, especially in environments where systems and tools may still be maturing.<br><br>Your profile<br><br>Prior experience in the GCC region, with direct experience working from and within Dubai in a role such as Trade Analyst, Customs Broker, and/or Trade Specialist. Proven experience in import and export operations. Strong command of customs recordkeeping, reporting, post-entry management, review, reconciliation, and continuous improvement. Experience working with customs brokers and freight forwarders, including providers with integrated customs brokerage capabilities. Understanding of Free Trade Zones and special airport operations. Familiarity with regional customs portals and practical customs filing and operational workflows across GCC markets. Strong communication and stakeholder management skills, with the ability to work effectively across regions, functions, customers, service providers, and customs authorities. Comfortable working with data and digitization, with strong Microsoft Office, Excel, and Business Intelligence capabilities. Able to translate data into clear, actionable Trade Compliance messages in the absence of robust tools or systems. English and Arabic are required. French and/or Italian language skills are a strong plus. Additional languages are highly welcome. Experience helping build or transform Trade Compliance operations in a scaling or evolving business. Ability to identify and implement 21st-century, cost-effective approaches to Trade Compliance through better processes, automation, data use, and pragmatic tooling. Comfortable working across time zones. Experience working in a matrixed, international environment with cross-border stakeholders.<br><br>The ideal candidate is a builder practical, credible, and comfortable operating independently in-region while staying tightly connected to global teams. They know how to balance compliance rigor with business reality, can spot gaps quickly, and are able to convert ambiguity into structure, process, and scalable execution. They are equally comfortable engaging with customs authorities, brokers, business stakeholders, and senior regional partners.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in client management, problem solving and communication to Citi’s Core Trade team.<br><br>By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.<br><br>Team/Role Overview:<br><br>Citi's Services organisation provides an integrated suite of innovative and tailored cash management and trade and working capital solutions to multinational corporations, financial institutions, and public sector organisations. Citi's Trade & Working Capital business is the market leader in delivering global trade and working capital financing solutions across sectors.<br><br>We are seeking a dynamic and results-driven Global Segments Market Manager to lead the strategic management and development of Core Trade products across the UK, Europe, Middle East, and Africa, with a focus on driving MENA and UAE growth.<br><br>This role will be responsible for the growth and delivery of core trade business to the Commercial Bank and Corporate Bank Mass Market client segments. The ideal candidate will have a proven track record in core trade (trade services & finance), product management, and regional market strategy. This role will focus on driving segment-specific growth, enhancing product offerings, and ensuring seamless execution across multiple regions.<br><br>What you’ll do:<br><br>Product Strategy & Development: <br><br>Develop and execute market-specific strategies for core trade products, including Letters of Credit, Guarantees, and Documentary Collections. Identify and address customer needs by aligning product offerings with market demands. Innovate and enhance existing core trade solutions to maintain competitive edge. <br><br>Market and Segment Analysis: <br><br>Conduct market research and analyse regional trends across UK, Middle East, Africa, and Europe to identify growth opportunities. Define customer segments and tailor trade product solutions to meet specific segment requirements. Monitor competitive landscape to adapt strategies and maintain market leadership. <br><br>Stakeholder Collaboration: <br><br>Work closely with sales, operations, and regional teams to ensure the effective delivery of trade products to our client segments. Act as a liaison between internal teams and external stakeholders, including financial institutions and regulatory bodies. Support training and development initiatives for sales teams to enhance product understanding. <br><br>Risk and Compliance Management: <br><br>Ensure all product offerings comply with local and international trade regulations. Collaborate with risk and compliance teams to mitigate operational and credit risks. <br><br>Performance and Reporting: <br><br>Set performance metrics for core trade products and ensure delivery of revenue and growth targets. Provide regular reports on product performance, market trends, and regional dynamics to senior management. Track customer satisfaction and address feedback to improve product offerings. <br><br>What we’ll need from you:<br><br>Significant experience in core trade, trade finance, or product management, with exposure to international markets and focus on commercial banking and/or corporate banking. In-depth knowledge of core trade and trade finance instruments and global trade ecosystems. Proven expertise in market analysis, product development, and segment strategy execution. Strong strategic thinking and analytical skills. Excellent communication and stakeholder management abilities. Adept at managing multiple priorities in a fast-paced environment. Familiarity with regional trade regulations and compliance requirements. Willingness to travel Proficiency in English (additional regional languages are a plus). Bachelor’s degree in business, Finance, Economics, or related MBA preferred or equivalent in Business Management / Banking or Chartered Accountant / CFA / CPA.<br><br>What we can offer you:<br><br>We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.<br><br>Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.<br><br>------------------------------------------------------<br><br>Job Family Group: <br><br>Product Management and Development<br><br>------------------------------------------------------<br><br>Job Family:<br><br>Product Management<br><br>------------------------------------------------------<br><br>Time Type:<br><br>Full time<br><br>------------------------------------------------------<br><br>Most Relevant Skills<br><br>Please see the requirements listed above.<br><br>------------------------------------------------------<br><br>Other Relevant Skills<br><br>For complementary skills, please see above and/or contact the recruiter.<br><br>------------------------------------------------------<br><br>Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.<br><br>If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.<br><br>View Citi’s EEO Policy Statement and the Know Your Rights poster.

Company Description Foodiverse is an exclusive distributor of a wide range of fast-moving consumer goods, with a strong focus on food and beverage products for both businesses and consumers. The company partners with recognized brands to bring quality products to retail and hospitality channels. Operating across diverse customer segments, Foodiverse emphasizes reliable supply, efficient logistics, and strong trade relationships. Team members benefit from working in a dynamic, growth-oriented environment within the FMCG industry, with opportunities to shape category performance and customer experience.<br>Role Description The Senior Trade Marketing role at Foodiverse is a contract, on-site position based in Sharjah Emirate, United Arab Emirates. This role is responsible for developing and executing trade marketing plans that drive product visibility, brand awareness, and sales within key retail and foodservice channels. Day-to-day tasks include planning promotions, coordinating with sales teams, analyzing market and channel performance, and managing the implementation of in-store activation, merchandising, and point-of-sale materials. The Senior Trade Marketer will work closely with marketing, sales, and distribution partners to optimize trade spend, track campaign effectiveness, and ensure alignment with overall brand and category strategies. The role also involves preparing regular performance reports, monitoring competitor activity, and recommending data-driven improvements to trade programs.<br>Qualifications<br> Candidates should possess strong Market Planning and Trade Marketing skills, with experience designing and executing trade campaigns in FMCG or F&B. Candidates should possess solid Analytical Skills to interpret sales data, measure ROI of trade activities, and identify growth opportunities. Candidates should possess effective Communication and Marketing skills to collaborate with internal teams and external partners and to translate brand strategies into trade initiatives. Candidates should ideally have experience in FMCG distribution, channel management, and category management within the MENA region. Candidates should hold a relevant bachelor’s degree (e.g., Marketing, Business, Commerce) and demonstrate proficiency in MS Office, especially Excel and Power Point. Candidates should be able to work on-site in Sharjah Emirate, manage multiple projects concurrently, and maintain strong attention to detail under tight deadlines. Experience in trade marketing for food and beverage brands and familiarity with UAE retail and foodservice channels is highly beneficial.

With more than 3500 employees, the Safilo Group is a worldwide leader in the premium eyewear sector for sunglasses, optical frames and sports eyewear. With an international presence through 30 owned subsidiaries in primary markets and exclusive distributors, Safilo produces and distributes its home brands such as Polaroid, Carrera, Smith and the licensed brands such as BOSS, Hugo, Carolina Herrera, Tommy Hilfiger, Fossil, Kate Spade, Marc Jacobs, Pierre Cardin, Moschino, Levi’s and Missoni.<br><br>Safilo Middle East is seeking a Customer & Trade Marketing Professional to support business growth through effective trade marketing strategies. Reporting to the Business Development & Marketing Manager, this role focuses on developing and implementing trade marketing plans, aligning brand priorities with commercial objectives, and driving customer engagement.<br><br>Key Responsibilities<br><br>Trade Marketing & Brand Activations:<br><br>Develop and execute trade marketing strategies to boost market share and brand growth.<br><br>Implement brand activations in alignment with global and local market needs.<br><br>Monitor the execution of trade marketing initiatives across retail partners to ensure consistency with brand guidelines and visibility objectives.<br><br>Customer & Retailer Marketing<br><br>Design and implement customer-specific marketing programs to enhance brand engagement.<br><br>Build and maintain strong relationships with retail partners, providing marketing support. And ensuring alignment with brand initiatives.<br><br>Performance Tracking & Budget Management<br><br>Analyze competitor activities and market trends to refine trade marketing strategies.<br><br>Track and report on trade marketing effectiveness, optimizing campaigns based on sales data.<br><br>Manage budgets and coordinate vendor activities for brand activations.<br><br>Prepare post-campaign evaluations and performance reports providing recommendations for future initiatives.<br><br>Sales Support & Collaboration<br><br>Work closely with the sales team to provide promotional tools and training.<br><br>Collaborate with internal teams to ensure marketing efforts align with brand objectives.<br><br>Analyze customer data to improve campaign performance and report insights to senior management<br><br>Event & Campaign Coordination<br><br>Manage in-store promotions, seasonal campaigns, and special offers to drive sales.<br><br>Oversee POS materials, merchandising, and promotional asset distribution.<br><br>Support the implementation of regional campaigns, retail activations and visibility initiatives.<br><br>Key Deliverables & KPIs<br><br>Successful implementation of trade marketing guidelines.<br><br>Budget monitoring and ROI assessment for brand projects.<br><br>Execution of local special projects and reporting on sales impact.<br><br>Qualifications & Skills<br><br>Bachelor’s degree in Marketing, Business, or a related field.<br><br>3-5 years of experience in trade/customer marketing (optical, fashion, retail, or FMCGpreferred).<br><br>Strong knowledge of trade marketing, consumer behavior, and retail strategies.<br><br>Experience in promotional campaigns, sales tools, and POS materials.<br><br>Excellent communication, relationship management, and analytical skills.<br><br>Proficiency in MS Office (Excel) and fluency in English, both written and verbal.<br><br>Ability to travel for trade events and retailer meetings.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Summary <br></span><p>1. To support the Manager Trade Marketing in executing all trade marketing activities for assigned categories and ensuring smooth execution of these activities<br> 2. To handle sales and operations for the business unit and liaise with the sales team to conduct promotion activities and achieve agreed volumes, market executions and OSA targets</p><br> <br><br>Roles &amp; Responsibilities <br><p>1. Work in close coordination with the Manager Trade Marketing to develop the RTM strategy document so as to implement the operating plan and strategy needed to achieve the assigned categories’ business targets<br> 2. Support the Head Sales – Modern Trade and Manager – Trade Marketing in developing the short term and long term channel sales strategy for Modern Trade customers<br> 3. Ensure daily issuance of sales tracking reports at category level and monthly updation of targets based on aligned forecast to drive sales objectives at category level<br> 4. Maintain the customer master database and ensure all relevant documents like trade license, passport copy as well as the credit limit of the customer are validated before entering the details in the master database<br> 5. Ensure data in the customer database is accurate, consistent and in agreement with all the relevant stakeholders<br> 6. Create and analyse customer master data reports to study customer trends<br> 7. Coordinate with the sales team in the region and ensure employees have appropriate training and understanding of MIS for accuracy of the customer master database<br> 8. Ensure annual updation of RTM document<br> 9. Maintain a high field capability score (FCS) by ensuring effectiveness of the various field activities and provide suitable training to sales representatives to increase the score<br> 10. Drive FCS across assigned markets through daily issuance of FCS Tracker and organize monthly review sessions with sales team to track the performance on an ongoing basis<br> 11. Ensure on-shelf availability (OSA) &nbsp;and issue and track reports for GT and MT at the category level<br> 12. Ensure effective coverage targets are met at a regional level, confirm that all retailers in the region are being catered to, track reports and present the same to the relevant stakeholders<br> 13. Support Manager – Trade Marketing in&nbsp; the development and production of promotional displays and point of promotion across channels<br> 14. Track Trade Marketing expenses as per the plan agreed for category for the execution at customer level. Visit markets with the Manager – Trade Marketing and audit the merchandising and trade marketing execution in the Modern Trade stores and outlets<br> 15. Formulate journey plans for sales persons and plan an effective sales route to ensure maximum coverage<br> 16. Forecast and plan the coming months’ targets and assist the category teams in cascading of targets to the sales representatives<br> 17. Work closely with sales team to ensure trade marketing strategies are aligned with sales objectives<br> 18. Prepare quarterly and monthly business review reports and presentations by coordinating with the relevant departments<br> 19. Oversee development of appropriate systems and policies to enable capability development of employees<br> 20. Allocate work to subordinates, nominate for training as per guidelines, conduct performance reviews and manage leave and overtime to ensure efficiency<br> 21. Drive the engagement and satisfaction of the team through holding periodic meetings to discuss the achievements and address any employee issues and/or concerns. Build an effective, efficient and motivated team<br> 22. Supervise direct reportees in their day-to-day tasks and guide them in managing their performance by providing appropriate feedback and counselling. Provide recommendations to HR on hiring and promotions</p><br> <br><br>KPIs <br><p>1. On-shelf availability (OSA)<br> 2. Achievement of annual sales target<br> 3. Development of RTM documents and bi-annual updation<br> 7. Setup coverage as per RTM<br> 8. 80% ECO of direct coverage<br> 9. TMI Budget management &amp; Maintenance in Siebel<br> 10. Forecast Accuracy<br> 11. Stock Freshness&nbsp;&nbsp;</p><br> <br><br>Work Experience Requirement <br><p>6+ years of related experience including specific trade marketing experience within the FMCG industry</p><br> <br><br>Qualification <br><p>• Bachelor’s in Marketing<br> • MBA or Post-Graduate Diploma in Management with specialization in Marketing from a reputed university is preferred</p><br> <br><br>Competencies <br>Knowledge of Value Chain Management<br>Trade Marketing and Category management<br>Sales and Distribution Strategy Management<br>Consumer Behavior B2B and B2C<br>Knowledge of International and/or Local Laws and Regulations<br>Communicating effectively<br>Self and Team Management<br>Planning &amp; Decision Making<br>Customer Centricity<br>Ownership &amp; Result Orientation<br><br><br><br> </div>

Job Description:<br>Job Title: Finastra Fusion Trade Innovation Application Support Specialist Location: Fujairah<br>Experience Required4–7 years of experience in application support for Fusion Trade Innovation About the Role We are looking for a hands-on Application Support Specialist with strong operational experience supporting Fusion Trade Innovation (FTI) from Finastra. The role focuses on day-to-day application support, performance monitoring, environment stability, and platform administration within a Trade Finance ecosystem.<br>Key Responsibilities Application Support & Operations Provide L2/L3 production support for Fusion Trade Innovation Monitor system health, logs, batch jobs, and transaction processing Investigate and resolve application incidents, defects, and user-reported issues Coordinate with infrastructure, database, and business teams for issue resolution Maintain SLAs and ensure system availability Performance Management Monitor application and server performance metrics Identify bottlenecks and implement optimization measures Support capacity planning and system tuning Analyze logs and performance reports for proactive issue prevention Server & Application Housekeeping Perform regular housekeeping activities including:Log maintenance and cleanup File system and storage monitoring Archiving and data maintenance Batch job monitoring and scheduling Ensure environment stability across DEV, UAT, and PRODPatch Management & Administration Plan, coordinate, and apply product patches and upgrades Perform pre- and post-deployment validation Manage application configuration, parameters, and environment settings Support release deployments and rollback procedures Maintain system documentation and operational runbooks Required Technical Skills Strong hands-on experience supporting Fusion Trade Innovation in production environments Experience in:Application administration and environment management Performance monitoring tools and log analysis Linux/Unix server environments Database querying (Oracle / SQL) Job scheduling and batch processing Understanding of deployment processes and patch management lifecycle Familiarity with system integration touchpoints and interfaces Functional Knowledge Basic to intermediate understanding of Trade Finance operations Awareness of transaction lifecycle within trade processing systems Understanding of production support best practices in banking environments Qualifications Bachelor’s degree in Computer Science, IT, or related discipline4+ years of application support experience in banking or financial services Experience supporting mission-critical enterprise applications Preferred Skills Experience in Trade Finance platforms or banking product support Exposure to monitoring tools (e.g., application performance monitoring solutions) Strong troubleshooting and root-cause analysis capability Experience working in ITIL-based support environments Soft Skills Strong analytical and problem-solving ability Clear communication and incident coordination skills Ability to work in shifts / on-call support model Organized and process-driven approach to operations

Job Purpose:Support the Trade Function in commercial performance and strategic development of assigned trade lanes and services, ensuring alignment with overall company objectives and market conditions.<br>The role supports trade planning, commercial decision-making, high yield cargo development, network recommendations, business cases, and the management of agents, terminals, and service provider agreements, while also contributing to cross functional coordination and continuous improvement of trade performance.<br>Key Accountabilities:<br>Trade Performance and Planning Monitor revenue, volume, yield, contribution, cargo mix, and performance against budget and forecast. Identify gaps, recommend actions, and support annual trade plans and budgets.<br>Market Insights and Decision Support Monitor market trends, cargo flows, customer demand, competitor activity, and commercial developments. Provide relevant insights to support decision-making across Sales, Pricing, Operations, Chartering, and other functions.<br>Network and Service Development Review trade lanes, port rotations, service frequency, transit times, and market coverage. Recommend new services, route extensions, inducement calls, port changes, and service improvements.<br>High Yield Cargo & Commercial Opportunities Assess major cargo opportunities, tenders, and project shipments. Highlight high-yield cargo to the relevant teams to support vessel utilization and voyage contribution.<br>Contracts and Service Provider Management Support Support in evaluating, negotiating, renewing, and managing agreements with agents, terminals, and service providers. Prepare commercial comparisons, review proposed terms, monitor service performance, and follow up on contractual commitments.<br>Business Cases and Strategic Studies Prepare business cases and feasibility studies for new services, market entry, fleet deployment, chartering opportunities, and network changes. Present commercial scenarios, risks, and recommendations.<br>Qualifications and Experience:Bachelor Degree in Business Administration, Maritime Studies, Economics, related field Minimum of 3-5 years of relevant experience. Familiarity with commercial shipping operation.

Job Purpose:Support the Trade Function in commercial performance and strategic development of assigned trade lanes and services, ensuring alignment with overall company objectives and market conditions.<br>The role supports trade planning, commercial decision-making, high yield cargo development, network recommendations, business cases, and the management of agents, terminals, and service provider agreements, while also contributing to cross functional coordination and continuous improvement of trade performance.<br>Key Accountabilities:<br>Trade Performance and Planning Monitor revenue, volume, yield, contribution, cargo mix, and performance against budget and forecast. Identify gaps, recommend actions, and support annual trade plans and budgets.<br>Market Insights and Decision Support Monitor market trends, cargo flows, customer demand, competitor activity, and commercial developments. Provide relevant insights to support decision-making across Sales, Pricing, Operations, Chartering, and other functions.<br>Network and Service Development Review trade lanes, port rotations, service frequency, transit times, and market coverage. Recommend new services, route extensions, inducement calls, port changes, and service improvements.<br>High Yield Cargo & Commercial Opportunities Assess major cargo opportunities, tenders, and project shipments. Highlight high-yield cargo to the relevant teams to support vessel utilization and voyage contribution.<br>Contracts and Service Provider Management Support Support in evaluating, negotiating, renewing, and managing agreements with agents, terminals, and service providers. Prepare commercial comparisons, review proposed terms, monitor service performance, and follow up on contractual commitments.<br>Business Cases and Strategic Studies Prepare business cases and feasibility studies for new services, market entry, fleet deployment, chartering opportunities, and network changes. Present commercial scenarios, risks, and recommendations.<br>Qualifications and Experience:Bachelor Degree in Business Administration, Maritime Studies, Economics, related field Minimum of 3-5 years of relevant experience. Familiarity with commercial shipping operation.

T he job-holder is responsible for processing all Trade Finance products ( Funded & Unfunded) in Trade Middle office and ensure quality and timeliness of the delivery in a cost-efficient & error-free manner, subject to high risk management and Bank’s / Regulator’s Compliance standards.<br><br>Trade Finance department- Middle Office Unit facilities execution of all Trade transactions originated primarily by WBG (CIB, CB, FI, IB and Islamic Banking) and by Consumer Banking Group.

Key Responsibilities Support the execution of trade marketing campaigns across retail channels and key accounts. Coordinate the development and deployment of point-of-sale (POS) materials, promotional assets, and in-store branding. Work closely with Sales, Brand, and Supply Chain teams to ensure successful campaign execution. Monitor in-store merchandising standards and evaluate the effectiveness of trade marketing activities. Coordinate with external agencies, suppliers, and retail partners to ensure timely delivery of marketing materials. Maintain promotional calendars and ensure marketing activities are executed as planned. Conduct regular market visits to monitor retail execution, competitor activities, and merchandising opportunities. Prepare trade presentations, campaign reports, and post-activity performance analysis. Manage purchase orders, budget tracking, and other trade marketing administrative activities. Requirements Bachelor's Degree in Marketing, Business Administration, or a related discipline.1–2 years of experience in Trade Marketing, Shopper Marketing, Retail Marketing, or Sales Support within the FMCG, Consumer Goods, or Retail industry. Good understanding of retail operations, merchandising, and key account environments. Strong organizational and project coordination skills. Proficiency in Microsoft Office, particularly Excel and Power Point. Excellent communication, presentation, and stakeholder management skills. Ability to manage multiple projects and work in a fast-paced environment.

Key Responsibilities Support the execution of trade marketing campaigns across retail channels and key accounts. Coordinate the development and deployment of point-of-sale (POS) materials, promotional assets, and in-store branding. Work closely with Sales, Brand, and Supply Chain teams to ensure successful campaign execution. Monitor in-store merchandising standards and evaluate the effectiveness of trade marketing activities. Coordinate with external agencies, suppliers, and retail partners to ensure timely delivery of marketing materials. Maintain promotional calendars and ensure marketing activities are executed as planned. Conduct regular market visits to monitor retail execution, competitor activities, and merchandising opportunities. Prepare trade presentations, campaign reports, and post-activity performance analysis. Manage purchase orders, budget tracking, and other trade marketing administrative activities. Requirements Bachelor's Degree in Marketing, Business Administration, or a related discipline.1–2 years of experience in Trade Marketing, Shopper Marketing, Retail Marketing, or Sales Support within the FMCG, Consumer Goods, or Retail industry. Good understanding of retail operations, merchandising, and key account environments. Strong organizational and project coordination skills. Proficiency in Microsoft Office, particularly Excel and Power Point. Excellent communication, presentation, and stakeholder management skills. Ability to manage multiple projects and work in a fast-paced environment.