branch manager Jobs in UAE
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<table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>JOB PURPOSE</strong></span></span></p></td></tr><tr ><td width="749"><p class="MsoNormal" ><span ><span lang="EN-US">The Senior Inspector Supervisor provides strategic oversight of field inspection operations across Dubai’s media sector. The role leads Inspector Supervisors and Senior Inspectors, manages high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency cases, approves enforcement strategies, and ensures regulatory consistency and operational excellence. The Senior Inspector Supervisor oversees complex investigations, validates high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">impact cases, drives capability development across inspection teams, and contributes to regulatory decision</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">making and policy refinement. The role ensures that inspection operations support Dubai’s media governance objectives and uphold public confidence in regulatory enforcement.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="749"><tbody><tr ><td width="37"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>No.</strong></span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Key Focus Area</strong></span></span></p></td><td width="605"><p class="MsoNormal" ><span ><span lang="EN-US"><strong> </strong></span><span lang="EN-US"><strong>Key Accountabilities</strong></span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">1.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Strategic Field Inspection Oversight</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead and supervise Inspector Supervisors and Senior Inspectors across all field operations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Set inspection priorities, deployment strategies, and annual operational plans based on risk assessments and regulatory trends.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Oversee execution of high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk, sensitive, multi</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency, or reputationally significant inspections.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure consistent application of inspection procedures, safety protocols, and regulatory standards across all teams.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">2.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Advanced Compliance Reviews, Case Validation, and Enforcement Approval</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Review and validate complex or high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">impact cases submitted by Inspector Supervisors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Approve final enforcement recommendations, including fines, suspensions, escalations, and corrective action plans.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Conduct advanced compliance analysis involving complex documentation, content materials, production workflows, licensing conditions, and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">jurisdictional matters.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Ensure sufficient evidence, regulatory justification, and procedural accuracy in all enforcement decisions.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">3.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Complex Investigations and Cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">Agency Enforcement Leadership</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead investigations into major breaches, unauthorized activities, systemic non</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">compliance, or cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency regulatory violations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with municipalities, police, free zones, and other regulators on joint enforcement actions.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Approve enforcement strategies for high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">risk cases and ensure alignment with penalty schedules and legal requirements.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Escalate critical matters to senior management with recommended actions and risk assessments.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">4.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Supervisory Leadership, Team Development, and Capability Building</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Provide formal supervision and performance oversight for Inspector Supervisors and Senior Inspectors.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Lead capability development programs, technical training, and competency enhancement across all inspection teams. Identify operational gaps, training needs, and systemic issues affecting inspection effectiveness.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Support succession planning and readiness for future leadership roles within the inspection function.</span></span></p></td></tr><tr ><td width="37"><p class="MsoListParagraph" ><span ><span lang="EN-US">5.</span><span lang="EN-US"> </span><span lang="EN-US"> </span></span></p></td><td width="107"><p class="MsoNormal" ><span ><span lang="EN-US">Stakeholder Management, Regulatory Communication, and Reporting</span></span></p></td><td width="605"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Represent the inspection function in high</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">level meetings, cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency committees, and regulatory coordination forums.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Manage complex stakeholder interactions, disputes, and escalations with authority and professionalism.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Communicate enforcement outcomes, regulatory expectations, and compliance risks clearly to regulated entities and partners.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Prepare strategic reports, risk analyses, and operational insights for senior management and regulatory bodies.</span></span></p></td></tr></tbody></table><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.45pt"><tbody><tr ><td colspan="2" width="750"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Job Specifications</strong></span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Key Interactions & Nature of Interaction</span></span></p></td><td width="613"><p class="MsoNormal" ><span ><span lang="EN-US">Internal:</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Report to the Section Head of Compliance on strategic risks, operational performance, and enforcement outcomes. Supervise Inspector Supervisors, Senior Inspectors, and inspection teams.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Coordinate with Legal Oversight, Media Content, Media Permits & Licensing, and Senior Specialist Compliance on complex cases.</span></span></p><p class="MsoNormal" ><span ><span lang="EN-US">External:</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-GB">Engage with regulated entities, production companies, publishers, advertising operators, gaming entities, and other stakeholders.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-GB">Liaise with government authorities, free zones, and regulators on joint inspections and cross</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">jurisdiction matters.</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Technical Skills</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Regulatory interpretation and enforcement strategy.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Complex investigations and cross</span></span><span ><span lang="EN-US">‑</span></span><span ><span lang="EN-US">agency coordination.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Expert: Case validation, evidence review, and enforcement approval.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Operational planning and inspection oversight.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Risk analysis and trend identification.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Advanced: Stakeholder management and conflict resolution.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Case management systems and reporting tools.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Proficient: Arabic and English (written and spoken).</span></span></p></td></tr><tr ><td width="137"><p class="MsoNormal" ><span ><span lang="EN-US">Behavioral Competencies</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Evoking and Disseminating Positive Energy – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Community Focus and Responsiveness – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Time Management and Task Prioritization – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Excellence in Execution – Advanced</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Continuous Learning and Improvement – Advanced</span></span></p></td></tr></tbody></table></div><p class="MsoNormal"><span lang="EN-US"> </span></p><div align="center"><table class="MsoNormalTable" border="1" cellspacing="0" cellpadding="0" width="562.95pt"><tbody><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Experience Required</strong></span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Functional Experience</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-GB">1.</span><span lang="EN-GB"> </span><span lang="EN-GB">More than 5 years in inspections, enforcement, investigations, compliance, or regulatory field operations.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-GB">2.</span><span lang="EN-GB"> </span><span lang="EN-GB">Experience leading complex cases, multi</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">agency inspections, and high</span></span><span ><span lang="EN-GB">‑</span></span><span ><span lang="EN-GB">risk enforcement matters.</span></span></p></td></tr><tr ><td width="138"><p class="MsoNormal" ><span ><span lang="EN-US">Leadership/Supervisory</span></span></p></td><td width="613"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Demonstrated experience supervising multiple teams or leading large operational units.</span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoNormal" ><span ><span lang="EN-US"><strong>Education and Qualification Required</strong></span></span></p></td></tr><tr ><td colspan="2" width="751"><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Bachelor’s degree in Law, Business Administration, Public Administration, Media Regulation, or related field.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Professional training in compliance, investigations, governance, or risk management is advantageous.</span></span></p><p class="MsoListParagraph" ><span ><span lang="EN-US">·</span><span lang="EN-US"> </span></span><span ><span lang="EN-US">Must obtain judicial enforcement powers (</span></span><span ><span lang="AR-SA" dir="RTL">الضبطية القضائية</span></span><span ><span lang="EN-US">) through Dubai Media Council.</span></span></p></td></tr></tbody></table></div>
<p>We are seeking an experienced and results-driven Branch Manager to oversee the daily operations of our branch and ensure the achievement of business goals. The ideal candidate will be responsible for managing branch performance, leading and developing the team, driving sales and customer satisfaction, and ensuring compliance with company policies and operational standards.</p>
<p>We are seeking an experienced and results-driven Branch Manager to oversee the daily operations of our branch and ensure the achievement of business goals. The ideal candidate will be responsible for managing branch performance, leading and developing the team, driving sales and customer satisfaction, and ensuring compliance with company policies and operational standards.</p>
Branch Manager (UAEN)<br>Job Purpose To lead and grow the commercial performance of an assigned portfolio of NXN branches by driving revenue growth, profitability, customer acquisition, sales excellence, and operational performance. The Branch Manager is accountable for transforming branches into high-performing commercial hubs that maximize sales opportunities, strengthen customer relationships, expand local partnerships, and deliver exceptional customer experiences. The role operates as the business owner of the assigned territory, with full accountability for branch P&L, revenue targets, sales productivity, customer satisfaction, network utilization, and team performance.<br>Core Responsibilities & KPIs1. Commercial Growth & Revenue Generation Responsibilities Own and deliver all assigned revenue, profitability, and growth targets across the branch portfolio. Drive sales of all NXN products and services including Shipping, Courier, Logistics, Fulfillment, PO Box Solutions, Returns Management, Third-Party Services, Government Services, and Commercial Partnerships. Develop and execute local commercial plans to increase branch revenue and market penetration. Identify and capitalize on new business opportunities within the assigned territory. Drive customer acquisition, retention, and wallet-share growth. Monitor branch commercial performance and implement corrective actions where required. Lead branch participation in all sales campaigns, promotions, and commercial initiatives. KPIsRevenue Achievement (%) Revenue Growth (%) Gross Profit Achievement (%) EBITDA Contribution New Customer Acquisition Customer Retention Rate Average Revenue per Customer Revenue per Branch Revenue per Employee Commercial Target Achievement<br>2. Sales Leadership & Performance Management Responsibilities Build and lead a high-performance sales culture across all branches. Coach, mentor, and develop Branch Supervisors and frontline teams on consultative selling techniques. Conduct regular sales reviews and performance coaching sessions. Drive cross-selling and upselling across all product categories. Ensure all employees actively contribute to commercial objectives. Implement sales incentive and recognition programs to maximize productivity. KPIsSales Conversion Rate Cross-Sell Ratio Upsell Achievement Sales Productivity per Employee Sales Target Achievement Incentive Program Participation Sales Pipeline Conversion<br>3. SME, Corporate & Community Business Development Responsibilities Act as NXN's commercial ambassador within the assigned territory. Build strong relationships with SMEs, e-commerce businesses, retailers, government entities, and local communities. Generate qualified leads and referrals for NXN services. Support the onboarding of SME and corporate customers. Identify opportunities for strategic partnerships, reseller programs, and business collaborations. Drive awareness and adoption of NXN solutions within local markets. KPIsNew SME Accounts Acquired Corporate Leads Generated Partnership Revenue Local Business Engagement Activities New Commercial Opportunities Identified Territory Revenue Growth<br>4. Branch Profitability & P&L Management Responsibilities Operate assigned branches as independent profit centers. Manage branch revenue, direct costs, operating expenses, manpower productivity, and profitability. Ensure efficient utilization of branch assets and resources. Drive continuous improvement initiatives to enhance profitability and productivity. Monitor branch financial performance and implement corrective measures when required. KPIsBranch EBITDABranch Profitability (%) Cost-to-Revenue Ratio Revenue per Square Meter Revenue per Employee Operating Expense Control Productivity Index<br>5. Customer Experience & Service Excellence Responsibilities Ensure delivery of exceptional customer experiences across all branches. Promote a customer-first culture throughout the branch network. Monitor customer feedback and implement service improvement initiatives. Ensure effective complaint management and service recovery. Maintain service quality standards across all customer touchpoints. KPIsCustomer Satisfaction (CSAT) Net Promoter Score (NPS) Customer Retention Rate Complaint Resolution Time Service Recovery Effectiveness Mystery Shopper Score<br>6. Network Utilization & Growth Responsibilities Maximize branch footfall and customer engagement. Identify opportunities to expand NXN's presence through partnerships, PUDO locations, lockers, and network extensions. Recommend new revenue streams and service offerings based on market demand. Support implementation of network optimization initiatives. KPIsFootfall Growth Revenue per Visitor Branch Utilization Rate PUDO Contribution New Network Opportunities Identified New Services Activated<br>7. Operational Excellence & Compliance Responsibilities Ensure operational consistency across all branches. Maintain compliance with company policies, SOPs, financial controls, and regulatory requirements. Ensure branch readiness, security, safety, and risk management standards. Lead implementation of operational improvement initiatives. KPIsOperational Compliance Score Internal Audit Rating SLA Achievement Transaction Accuracy Rate Health & Safety Compliance Operational Efficiency Index<br>8. People Leadership & Talent Development Responsibilities Lead, inspire, and develop branch teams to achieve business objectives. Create a culture of accountability, ownership, and performance. Conduct performance reviews and development planning. Identify high-potential talent and succession opportunities. Promote employee engagement and retention. KPIsEmployee Engagement Score Staff Retention Rate Training Completion Rate Performance Review Compliance Internal Promotion Rate Team Productivity Index<br>Education Bachelor's Degree in Business Administration, Marketing, Sales, Retail Management, Logistics, Operations Management, or related discipline. MBA or equivalent postgraduate qualification is preferred.<br>Experience Minimum 8 years of experience in Retail, Logistics, Courier, Postal, Banking, Telecommunications, FMCG, or Multi-Site Operations. Minimum 4 years in a leadership role managing multiple branches, outlets, or territories. Proven track record in sales growth, business development, customer acquisition, and P&L management. Demonstrated success in leading commercial teams and delivering revenue targets.<br>Competencies Commercial Competencies Commercial Acumen Business Development Sales Leadership Revenue Management Negotiation & Influencing Customer Relationship Management Partnership Development Financial Management Leadership Competencies Strategic Thinking People Leadership Decision Making Performance Management Change Leadership Coaching & Mentoring Behavioral Competencies Customer Centricity Accountability & Ownership Results Orientation Innovation & Continuous Improvement Collaboration & Teamwork Resilience & Adaptability Problem Solving Communication Excellence<br>Success Measures A successful NXN Branch Manager consistently delivers revenue growth, increases branch profitability, develops new business opportunities, builds strong local market relationships, creates high-performing sales teams, maximizes network utilization, and positions NXN branches as the preferred logistics and service access points within their territory.
<h2 class="h5">Job description</h2>
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<p><strong><u>Key Responsibilities:</u></strong><br> </p><br><ul> <li>Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.</li> <li>Ensure the branch is audit-ready and compliant with regulatory requirements.</li> <li>Handle escalated customer concerns and complaints professionally.</li> <li>Provide exceptional customer service and resolve customer issues efficiently.</li> <li>Assist in developing and implementing sales strategies to achieve branch goals.</li> <li>Support branch staff in identifying and pursuing sales opportunities.</li> <li>Supervise, mentor, and develop branch staff.</li> <li>Assist in monitoring and managing branch budgets and financial performance.</li> <li>Ensure accurate and timely reporting of financial data.</li> <li>Identify and mitigate operational and financial risks within the branch.</li></ul><p><strong><u>Skills and Experience</u></strong><br> </p><br><ul> <li>Bachelor’s degree in business administration, Finance, or a related field.</li> <li>Strong leadership and management skills.</li> <li>Knowledge of banking regulations and compliance requirements is an added advantage.</li></ul><br> </div><h2 data-automation-id="subHeaderPreferredCandidate" class="h5">
Preferred candidate </h2>
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<b>Nationality</b>
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United Arab Emirates </div>
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<h2 class="h5">Job description</h2>
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<p><strong>Role : : Branch Manager</strong><br><strong>Location :</strong> <span><span>Al Silaa Branch</span></span> <br><strong>Role Purpose:</strong><br>Managing the branch and the reporting regional branches to maximize new business opportunities and deepen existing relationships, while providing quality in service delivery in an efficient operation that comply with Islamic Sharia requirements, where risks are well controlled<br> <br><strong>Key Accountabilities of the role </strong><br>1. Business acquisition through typical activities like:- ▪ Generation of new business via out marketing calls and in- branch contacts through “Open door policy” in meeting customers. ▪ Setting and monitoring sales plans for HPB, HCF, PBRs, CFRs and other sales staff as per forecast. ▪ Coaching of all sales staff to increase sales productivity and cross selling. ▪ Referral of prospective business to other functional units and or authorities ▪ Enhancement of ADIB’s image and reputation. 2. Management of service delivery:- ▪ Monitor branch service standards for customer satisfaction ▪ Customer retention efforts with personal involvement in complaint resolution, account closures and inquiries. ▪ Getting ad-hoc customer feedback. 3. Operations and support:- ▪ Control and supervision of operations work processes for compliance with ADIB’s Credit & Operational Policies & Procedures, thus maintaining an acceptable both internal and external audit rating ▪ Facilitating and implementing work process improvements ▪ Approvals/recommendations of credit applications ▪ Take over HOP’s responsibility during vacation of HOP. 4. Proactive mentoring and management of all branch staff:- ▪ Branch Team – Maintain staff morale and relationship ▪ Observe, coach /train and counsel staff towards expected behaviours. ▪ Identify training developments needs for staff and ensure that these are met as per schedules. ▪ Appraise staff individual scorecard deliverables against scorecard targets. 5. Management of Branches in a specific region allocated for management for profitability and good governance</p><br><p><strong>Specialist Skills / Technical Knowledge Required for this role:</strong><br>1. Detailed knowledge of ADIB’s Retail Banking products & services 2. Broad knowledge of ADIB’s Retail Credit & Operational Policies & Procedures 3. Specific Knowledge of UAE banking practices , regulations & risks 4. Thorough Knowledge of all the Regulations issued by Central Bank of UAE 5. General awareness of competitors in the local market Role Profile/Job Description Traditional Values, Progressive Spirit Prepared by – Retail Banking Division Internal 6. Detailed knowledge of service standards 7. Training & Presentation skills 8. Sales & Marketing skills 9. Management Information skills 10. Computer Skills</p><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><b>Overview of the role</b></p><p>We are looking for a detail-oriented Branch Accountant to support the financial operations of a multi-brand 3S facility covering showroom, service, and spare parts activities. The role is responsible for ensuring that branch financial transactions are accurately recorded, monitored, documented, and reported in line with company policies and standard operating procedures.</p><p> </p><p><b>What you will do</b></p><p>• Manage invoicing and delivery documentation by ensuring pricing, conditions, approvals, and required documents are complete before invoice issuance.</p><p>• Coordinate with credit control and relevant stakeholders for credit customer transactions, second-set documentation, and timely collections.</p><p>• Verify bank transfers, post receipts in SAP, monitor cash desk collections, petty cash float, cheque clearance, refunds, and cash counts in line with SOPs.</p><p>• Maintain accurate records for sales invoices, cancellations, gate passes, petty cash, collections, customer refunds, and audit requirements.</p><p>• Support financial reporting, cost control, open PO follow-up, cash invoice monitoring, and ad hoc reports requested by finance or branch management.</p><p>• Monitor accounts receivable and follow up with concerned teams to ensure outstanding and overdue invoices are collected on time.</p><p>• Support internal audit reviews, implement audit recommendations, escalate process gaps, and highlight any unusual or suspicious transactions.</p><p> </p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required skills to be successful</b></p><p>• Strong understanding of branch accounting, invoicing, collections, petty cash, and accounts receivable processes.</p><p>• Good working knowledge of ERP systems, preferably SAP.</p><p>• Bachelor’s degree in accounting, Finance, or a similar discipline.</p><p>• Minimum 3 years of experience in branch accounting, preferably within an automotive dealership environment.</p><p> </p><p><br></p><p><b>About the team</b></p><p>You will be part of the Retail Finance team, working closely with the Finance Business Partner, branch management, credit control, cashiers, audit teams, and operational stakeholders across showroom, service, and spare parts functions. The team plays a key role in ensuring financial accuracy, compliance, and smooth branch operations.</p><p> </p><p><b>What equips you for the role</b></p><p>• Strong team player with good communication skills, a self-starting attitude, and the ability to work with a continuous improvement mindset.</p><p>• High attention to detail with the ability to maintain accurate documentation and comply with SOPs.</p><p>• Good communication and coordination skills to work effectively with finance, branch, credit control, audit, and operational teams.</p><p>• Ability to plan, prioritize, and manage multiple tasks under pressure.</p><p>• Strong follow-up skills with a proactive approach to resolving pending transactions and process gaps</p><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a detail-oriented Branch Accountant to support the financial operations of a multi-brand 3S facility covering showroom, service, and spare parts activities. The role is responsible for ensuring that branch financial transactions are accurately recorded, monitored, documented, and reported in line with company policies and standard operating procedures.</p><br><p><strong>What you will do</strong></p><ul><li><p>Manage invoicing and delivery documentation by ensuring pricing, conditions, approvals, and required documents are complete before invoice issuance.</p></li><li><p>Coordinate with credit control and relevant stakeholders for credit customer transactions, second-set documentation, and timely collections.</p></li><li><p>Verify bank transfers, post receipts in SAP, monitor cash desk collections, petty cash float, cheque clearance, refunds, and cash counts in line with SOPs.</p></li><li><p>Maintain accurate records for sales invoices, cancellations, gate passes, petty cash, collections, customer refunds, and audit requirements.</p></li><li><p>Support financial reporting, cost control, open PO follow-up, cash invoice monitoring, and ad hoc reports requested by finance or branch management.</p></li><li><p>Monitor accounts receivable and follow up with concerned teams to ensure outstanding and overdue invoices are collected on time.</p></li><li><p>Support internal audit reviews, implement audit recommendations, escalate process gaps, and highlight any unusual or suspicious transactions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Strong understanding of branch accounting, invoicing, collections, petty cash, and accounts receivable processes.</p><ul><li><p>Good working knowledge of ERP systems, preferably SAP.</p></li><li><p>Bachelor’s degree in accounting, Finance, or a similar discipline.</p></li><li><p>Minimum 3 years of experience in branch accounting, preferably within an automotive dealership environment.</p></li></ul><br><p><strong>What equips you for the role</strong></p><ul><li><p>Strong team player with good communication skills, a self-starting attitude, and the ability to work with a continuous improvement mindset.</p></li><li><p>High attention to detail with the ability to maintain accurate documentation and comply with SOPs.</p></li><li><p>Good communication and coordination skills to work effectively with finance, branch, credit control, audit, and operational teams.</p></li><li><p>Ability to plan, prioritize, and manage multiple tasks under pressure.</p></li><li><p>Strong follow-up skills with a proactive approach to resolving pending transactions and process gaps</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<p><b>Overview of the Role</b></p><p>Join <b>Al-Futtaim Automotive</b> as a <b>Branch Sales Support Executive</b> at <b>Toyota Dubai Festival City</b>. This opportunity is designed for a motivated <b>UAE National</b> looking to build a successful career within one of the region's leading automotive organizations.</p><p>In this role, you will support the sales team in delivering a seamless customer experience by coordinating vehicle deliveries, managing documentation, maintaining stock accuracy, and ensuring smooth day-to-day dealership operations. You will play a key role in helping the branch achieve its sales objectives while creating exceptional experiences for our customers.</p><p> </p><p><b>What You Will Do</b></p><ul><li>Support the sales team with vehicle documentation, invoicing, and delivery processes</li><li>Verify customer and financial documents to ensure accurate and timely transactions</li><li>Coordinate the preparation, display, and tracking of demo and display vehicles</li><li>Assist in maintaining accurate vehicle stock records and inventory management activities</li><li>Organize vehicle registration, transfer documentation, inspections, and related administrative tasks</li><li>Work closely with multiple stakeholders to ensure timely vehicle deliveries and operational efficiency</li><li>Contribute to a customer-first culture by supporting a smooth and professional sales journey</li></ul><p><br></p> </div><h2 class="h5">Skills</h2>
<div data-jb-field="skills"><p><b>Required Skills to be Successful</b></p><ul><li>Strong organizational and coordination skills</li><li>Excellent attention to detail and administrative accuracy</li><li>Customer-focused mindset with a passion for delivering exceptional service</li><li>Strong communication and interpersonal abilities</li><li>Proficiency in Microsoft Office, particularly Excel</li><li>Ability to manage multiple priorities in a fast-paced environment</li><li>Strong problem-solving and teamwork skills</li><li>Willingness to learn and develop within the automotive industry</li></ul><p> </p><p><b>About the Team</b></p><p>At <b>Toyota Dubai Festival City</b>, you'll become part of a collaborative and high-performing sales team committed to delivering outstanding customer experiences. You'll work in an environment that values learning, development, innovation, and career growth while contributing to one of the UAE's most trusted automotive brands.</p><p> </p><p><b>What Equips You for the Role</b></p><ul><li><b>UAE National (Family Book required)</b></li><li>High School Diploma, Higher Diploma, or Bachelor's Degree</li><li>Previous experience in administration, customer service, sales support, or retail operations is an advantage</li><li>Good knowledge of Microsoft Office applications</li><li>Strong communication skills in English and Arabic</li><li>A proactive attitude, strong work ethic, and willingness to learn</li><li>Passion for building a career within the automotive industry</li></ul><p><br></p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br>Bedashing Beauty Lounge is seeking a dynamic and customer-focused <strong>Female Branch Supervisor</strong> to oversee the daily operations of one of our luxury beauty lounge branches. The ideal candidate will be responsible for ensuring exceptional guest experiences, driving sales performance, maintaining operational excellence, and leading a high-performing team.<br></p><p><strong>Key Responsibilities:</strong></p><br><p><strong>Operations Management</strong></p><br><ul><li><p>Supervise the day-to-day operations of the branch to ensure smooth and efficient service delivery.</p></li><li><p>Monitor appointment schedules, guest flow, and staff allocation to maximize productivity.</p></li><li><p>Ensure compliance with company policies, SOPs, hygiene standards, and health & safety regulations.</p></li><li><p>Handle branch opening and closing procedures.</p><br></li></ul><p><strong>Team Leadership</strong></p><br><ul><li><p>Lead, motivate, and support the branch team to achieve business objectives.</p></li><li><p>Conduct daily briefings and ensure effective communication across the team.</p></li><li><p>Monitor staff performance and provide coaching, guidance, and feedback.</p></li><li><p>Support onboarding and training of new team members.</p><br></li></ul><p><strong>Customer Experience</strong></p><br><ul><li><p>Ensure every guest receives a premium and personalized service experience.</p></li><li><p>Resolve customer complaints and service issues professionally and promptly.</p></li><li><p>Build strong relationships with clients to encourage loyalty and repeat business.</p></li><li><p>Monitor customer feedback and implement improvement initiatives.</p><br></li></ul><p><strong>Sales & Business Performance</strong></p><br><ul><li><p>Drive branch revenue through excellent customer service and retail product promotion.</p></li><li><p>Support the achievement of branch sales targets, KPIs, and operational goals.</p></li><li><p>Identify opportunities for upselling services and retail products.</p></li><li><p>Prepare and share branch performance updates with management.</p><br></li></ul><p><strong>Administrative Responsibilities</strong></p><br><ul><li><p>Maintain accurate branch records, reports, attendance, and inventory documentation.</p></li><li><p>Coordinate with HR, Finance, Procurement, and Operations teams as required.</p></li><li><p>Monitor stock levels and ensure timely replenishment of products and supplies.</p></li><li><p>Assist in scheduling, leave planning, and workforce management.</p><br></li></ul><p><strong>Requirements:</strong></p><br><ul><li><p>Strong leadership and team management skills.</p></li><li><p>Excellent communication and interpersonal abilities.</p></li><li><p>Customer-centric mindset with a passion for delivering exceptional service.</p></li><li><p>Strong organizational and problem-solving skills.</p></li><li><p>Proficiency in Microsoft Office applications.</p></li><li><p>Ability to work flexible shifts, weekends, and public holidays when required.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's Degree or Diploma in Business Administration, Hospitality, Customer Service, or a related field.</p></li><li><p>Minimum 3–5 years of experience in a supervisory role within hospitality, retail, luxury services, wellness, beauty, or customer service industries.</p></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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About the job Diving Supervisor
<strong>Position: Diving Supervisor (Offshore)</strong>
<p><strong> Location:</strong> UAE (Offshore)<br>
<strong> Position:</strong> Diving Supervisor</p><br>
<p>We are seeking an experienced <strong>Diving Supervisor</strong> to oversee and coordinate offshore diving operations for our client in the UAE.</p><br>
<p><strong>Requirements:</strong></p><br>
<ul>
<li>
Minimum <strong>10 years of overall experience</strong>
</li>
<li>
At least <strong>5 years of diving-related experience</strong>
</li>
<li>
Strong offshore operational and supervisory background
</li>
<li>
Good command of <strong>English</strong>
</li>
<li>
Proficient in <strong>Microsoft Excel, Word, and CAD</strong>
</li>
<li>
Ability to interpret pipeline, electrical cable, and jack-up rig positioning drawings
</li>
</ul>
<p><strong>Key Responsibilities:</strong></p><br>
<ul>
<li>
Plan and supervise offshore diving operations
</li>
<li>
Coordinate the following activities performed by the appointed diving contractor:
<ul>
<li>
Seabed survey of jack-up rig positioning areas (water depth: <strong>30–80 ft</strong>)
</li>
<li>
Installation of marker buoys on pipelines and electrical cables for jack-up rig movement
</li>
<li>
Cleanup of spud areas for new drilling locations
</li>
<li>
Sinker movement and positioning
</li>
<li>
Subsea inspections, as required
</li>
</ul>
</li>
<li>
Prepare and submit:
<ul>
<li>
Diving operation plans
</li>
<li>
Daily work reports
</li>
<li>
Job completion reports
</li>
</ul>
</li>
</ul>
<p><strong>Note:</strong> The actual diving activities will be carried out by an appointed diving company. The Diving Supervisor will be responsible for planning, supervision, coordination, and reporting.</p><br>
<br>
<br> </div>
<p>We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant’s operational costs.</p>
<p>To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.</p>
<p>Restaurant Supervisor Responsibilities:<br />
Screening, interviewing, hiring, and training restaurant staff.<br />
Managing restaurant staff’s work schedules.<br />
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.<br />
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.<br />
Checking in on dining customers to enquire about food quality and service.</p>
<p>To Apply Kindly fill the form: https://forms.gle/S2mczK8rCHbqt55w7</p>
<p>Operations Supervisor</p>
<p>A reputable company is seeking a responsible Operations Supervisor to oversee daily activities, coordinate team members, and ensure smooth workplace operations. Freshers are welcome to apply.</p>
<p>Responsibilities</p>
<p>Supervise daily operational activities<br />
Assign and monitor team tasks<br />
Ensure workplace procedures are followed<br />
Prepare daily reports and maintain records<br />
Coordinate with different departments to support operations</p>
<p>Benefits</p>
<p>Visa provided as per UAE Labor Law<br />
Medical insurance<br />
Career growth opportunities</p>
<p>Location: Dubai, UAE<br />
Job Type: Full-Time</p>
<p>Apply Now</p>
<p>Email: Kratilink1990@gmail.com</p>
<p>Only shortlisted candidates will be contacted.</p>
<p>Operations Supervisor</p>
<p>A reputable company is seeking a responsible Operations Supervisor to oversee daily activities, coordinate team members, and ensure smooth workplace operations. Freshers are welcome to apply.</p>
<p>Responsibilities</p>
<p>Supervise daily operational activities<br />
Assign and monitor team tasks<br />
Ensure workplace procedures are followed<br />
Prepare daily reports and maintain records<br />
Coordinate with different departments to support operations</p>
<p>Benefits</p>
<p>Visa provided as per UAE Labor Law<br />
Medical insurance<br />
Career growth opportunities</p>
<p>Location: Dubai, UAE<br />
Job Type: Full-Time</p>
<p>Apply Now</p>
<p>Email: Kratilink1990@gmail.com</p>
<p>Only shortlisted candidates will be contacted.</p>
<p>We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor’s responsibilities include overseeing the activities of restaurant staff, expediting customers’ orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant’s operational costs.</p>
<p>To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.</p>
<p>Restaurant Supervisor Responsibilities:<br />
Screening, interviewing, hiring, and training restaurant staff.<br />
Managing restaurant staff’s work schedules.<br />
Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.<br />
Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.<br />
Checking in on dining customers to enquire about food quality and service.</p>
<p>To Apply Kindly fill the form: https://forms.gle/S2mczK8rCHbqt55w7</p>
<p>A reputable company is seeking an experienced Construction Supervisor to oversee daily site operations and ensure projects are completed safely, efficiently, and on schedule.</p>
<p>Requirements:</p>
<p>Previous experience as a Construction Supervisor<br />
Strong leadership and communication skills<br />
Knowledge of construction safety standards and site management<br />
Ability to coordinate workers and subcontractors</p>
<p>Applicants may send cv via email address hr.krissamp@gmail.com</p>
<p>A reputable company is seeking an experienced Construction Supervisor to oversee daily site operations and ensure projects are completed safely, efficiently, and on schedule.</p>
<p>Requirements:</p>
<p>Previous experience as a Construction Supervisor<br />
Strong leadership and communication skills<br />
Knowledge of construction safety standards and site management<br />
Ability to coordinate workers and subcontractors</p>
<p>Applicants may send cv via email address hr.krissamp@gmail.com</p>
<p>We are looking for Site Supervisor in UAE.</p><p><br></p><p><strong>Responsibilities:</strong></p><ol><li><p>Hands-on experience in the installation and execution of:</p><p><br></p></li></ol><ul><li><p>Marble, granite, natural stone, and tile flooring</p></li><li><p>Wall cladding</p></li><li><p>Kitchen countertops</p></li><li><p>Island countertops</p></li><li><p>Vanity tops and other stone finishing works</p><br><ol start="2"><li><p>Ability to read drawings and coordinate site execution is preferred.</p></li></ol></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>2–3 years of relevant experience in the natural stone industry.</p></li><li><p>Preference will be given to applicants with hands-on experience in the installation, execution, handling, and transportation of natural stone products.</p></li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a qualified and experienced <strong>Lifting Supervisor</strong> to join our team for high-rise building construction projects in the UAE.</p><p><strong>Requirements:</strong></p><ul><li><p>Minimum <strong>5–15 years of experience</strong> as a Lifting Supervisor with construction companies in the UAE.</p></li><li><p>Proven experience on <strong>high-rise building projects</strong>.</p></li><li><p><strong>LEEA certification is mandatory.</strong></p></li><li><p>Valid Lifting Supervisor certification (if applicable).</p></li><li><p>Strong knowledge of lifting operations, rigging, cranes, lifting plans, and UAE safety regulations.</p></li><li><p>Excellent leadership, communication, and coordination skills.</p></li><li><p>Ability to ensure all lifting activities are carried out safely and in compliance with project and HSE requirements.</p></li></ul><p><strong>Key Responsibilities:</strong></p><ul><li><p>Supervise and coordinate all lifting operations on site.</p></li><li><p>Ensure compliance with approved lifting plans, method statements, and HSE procedures.</p></li><li><p>Conduct pre-lift inspections, risk assessments, and toolbox talks.</p></li><li><p>Coordinate with crane operators, riggers, engineers, and site management.</p></li><li><p>Monitor lifting activities to ensure safe and efficient execution.</p></li></ul><p><strong>Location:</strong> United Arab Emirates</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>LEEA CERTIFICATION</p><p><br></p><br><p></p></section>
<p>We are looking for a competent Maintenance Supervisor to manage maintenance in our facilities. You will be responsible for hiring and training staff and ensuring the smooth running of upkeep or repair operations.</p>
<p>An excellent maintenance supervisor must be reliable and have a great eye for detail. They must have technical skills and knowledge of various crafts such as carpentry, plumbing etc. Leadership and knowledge of administrative tasks such as scheduling are also essential.</p>
<p>The goal is to ensure that facilities are in a good and safe condition at all times.</p>
<p>Responsibilities<br />
Inspect facilities periodically to determine problems and necessary maintenance<br />
Prepare weekly maintenance schedules and allocate work<br />
Recruit, supervise and train maintenance technicians<br />
Hire and supervise tradesmen during installations, repairs or maintenance (electricians, plumbers etc.)<br />
Inspect and maintain building systems (heating, ventilation etc.)<br />
Contribute to the development of maintenance budget and ensure compliance</p>
<p>Share your CV on this Email: hr.ninnaj@gmail.com</p>